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Lecture Notes in Computer Science 9249 Commenced Publication in 1973 Founding and Former Series Editors: Gerhard Goos, Juris Hartmanis, and Jan van Leeuwen Editorial Board David Hutchison Lancaster University, Lancaster, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Friedemann Mattern ETH Zurich, Zürich, Switzerland John C. Mitchell Stanford University, Stanford, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Dortmund, Germany Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max Planck Institute for Informatics, Saarbrücken, Germany

More information about this series at http://www.springer.com/series/7409

Efthimios Tambouris Panos Panagiotopoulos Øystein Sæbø Konstantinos Tarabanis Maria A. Wimmer Michela Milano Theresa A. Pardo (Eds.) Electronic Participation 7th IFIP 8.5 International Conference, epart 2015 Thessaloniki, Greece, August 30 September 2, 2015 Proceedings 123

Editors Efthimios Tambouris University of Macedonia Thessaloniki Greece Panos Panagiotopoulos Queen Mary University of London London UK Øystein Sæbø University of Agder Kristiansand Norway Konstantinos Tarabanis University of Macedonia Thessaloniki Greece Maria A. Wimmer Universität Koblenz-Landau Koblenz Germany Michela Milano University of Bologna Bologna Italy Theresa A. Pardo University at Albany Albany, NY USA ISSN 0302-9743 ISSN 1611-3349 (electronic) Lecture Notes in Computer Science ISBN 978-3-319-22499-2 ISBN 978-3-319-22500-5 (ebook) DOI 10.1007/978-3-319-22500-5 Library of Congress Control Number: 2015945147 LNCS Sublibrary: SL3 Information Systems and Applications, incl. Internet/Web, and HCI Springer Cham Heidelberg New York Dordrecht London IFIP International Federation for Information Processing 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)

Preface The annual International IFIP Conference on Electronic Participation (epart) aims to bring together researchers of distinct disciplines in order to present and discuss advances in eparticipation research. As the field of eparticipation is multidisciplinary in nature, epart provides an excellent opportunity for researchers with backgrounds in different academic disciplines to share and discuss current research on foundations, theories, methods, tools, and innovative applications of eparticipation. In addition, epart provides a fruitful ground for nurturing and planning future cooperation. The 7 th epart conference was organized by members of IFIP Working Group 8.5 and was supported by a multidisciplinary Program Committee from around the globe. As always, the conference was organized along with the International Conference on Electronic Government (IFIP EGOV). IFIP EGOV and epart have established a reputation of successful high-quality conference organizations. At the same time, they continue innovating in an attempt to increase the value they provide to their attendees. In this respect, this year, for the first time, the conferences were organized around five tracks: The General E-Government Track The General eparticipation Track The Open Government and Open and Big Data Track The Policy Modelling and Policy Informatics Track The Smart Governance, Smart Government, and Smart Cities Track The five tracks of the dual IFIP EGOV and epart conference highlight core areas of importance for the domains of study. The overall objective of the dual conference remains to attract scholars coming from different academic disciplines to present and discuss their latest research and to shed light on advancements in the field from different, sometimes even diverse, perspectives. With the introduction of a new organizational model of the dual conference, we were also happy to have as co-chairs a number of distinguished scholars who provide fresh insights into the conferences and who attract new relevant communities. These proceedings cover completed research accepted in the General eparticipation Track and in the Policy Modelling and Policy Informatics Track. The completed research papers accepted in the other three tracks are published in the LNCS proceeding of IFIP EGOV. Like last year, accepted contributions of ongoing research, innovative projects, and PhD papers as well as abstracts of posters and workshops of the dual IFIP EGOV and epart conference are published in joint complimentary proceedings by IOS Press. The call for papers of the eparticipation and Policy Modelling Tracks attracted a wide range of topics with 32 submissions, which included 12 accepted completed research papers (published in these proceedings) and 10 accepted ongoing research papers (published in the joint IFIP EGOV and epart proceedings of ongoing research).

VI Preface This volume includes completed research organized in four topical threads as follows: eparticipation and Social media Deliberation and Consultation Evaluation Policy Formulation and Modelling All epart submissions were blind peer reviewed by at least three reviewers (and in most cases by four reviewers) from the Program Committee. The quality of the conference is directly related to the quality of peer reviews and we would like to once again acknowledge the work that has been done. The Paper Awards Committee of IFIP EGOV and IFIP epart was again led by committee chair Olivier Glassey of IDHEAP, Lausanne/Switzerland. The Organizing Committee carefully reviewed the accepted papers and granted outstanding paper awards to the winning authors. The winners were awarded in the ceremony during the conference dinner, which has become a highlight of each year s conference. The names of the award winners can be found on the conference website: http://www.egovconference.org/egov-conf-history/egov-2015/. This year, EGOV and epart were organized in Thessaloniki, Greece, under the aegis of the University of Macedonia. The University of Macedonia has long been active in research in the areas of egovernment and eparticipation. However, the success of a conference takes much more. We would therefore like to thank the team of the University of Macedonia and particularly Eleni Panopoulou but also Maria Zotou, Elina Nanopoulou, and Eleni Kamateri for their efforts in the excellent organization of the dual conference. The University of Macedonia is a relatively new and small university. Its departments of Applied Informatics and Business Administration have worked together for these conferences. The University of Macedonia is located in Thessaloniki, Greece; a city with 2,500 years of history and at the same time a lively, artistic city and one of the largest student centers in South-Eastern Europe. The conference dinner was held at the Byzantine Museum and was preceded by an exclusive museum tour especially organized for conference participants. It could not have been more appropriate! It was a real pleasure to have the conferences in such a suitable location and we are looking forward to IFIP EGOV 2016. August/September 2015 Efthimios Tambouris Panos Panagiotopoulos Øystein Sæbø Konstantinos Tarabanis Maria A. Wimmer Michela Milano Theresa A. Pardo

Organization Conference Chairs Efthimios Tambouris Hans Jochen Scholl Marijn Janssen Maria A. Wimmer Konstantinos Tarabanis University of Macedonia, Greece University of Washington, USA Delft University of Technology, The Netherlands University of Koblenz-Landau, Germany University of Macedonia, Greece General eparticipation Track Chairs Efthimios Tambouris Øystein Sæbø Panos Panagiotopoulos University of Macedonia, Greece (Lead Chair) Agder University, Norway Queen Mary University of London, UK Policy Modelling and Policy Informatics Track Chairs Maria A. Wimmer Michela Milano Theresa A. Pardo University of Koblenz-Landau, Germany, (Lead Chair) Bologna University, Italy Center for Technology in Government, University at Albany, SUNY, USA Program Committee and Reviewers Lasse Berntzen Laurence Brooks Yannis Charalabidis Soon Ae Chun Peter Cruickshank Todd R. Davies Sharon Dawes Vestfold University College, Norway Brunel University, UK National Technical University Athens, Greece CUNY, USA Edinburgh Napier University, UK Stanford University, USA Center for Technology in Government, University at Albany/SUNY, USA Università di Milano, Italy LUISS Guido Carli, Italy Linneaus University/BTH, Sweden United Nations University, Macao, SAR China Lausanne University, Switzerland University of Athens, Greece Danube University Krems, Austria Fiorella De Cindio Paulo Depaoli Annelie Ekelin Elsa Estevez Olivier Glassey Dimitris Gouscos Johann Höchtl M. Sirajul Islam Örebro University, Sweden Nikos Karacapilidis University of Patras, Greece

VIII Organization Bram Klievink Roman Klinger Euripidis Loukis Rui Pedro Lourenço Cristiano Maciel Yuri Misnikov José Maria Moreno-Jiménez Eleni Panopoulou Peter Parycek Marco Prandini Barbara Re Andrea Resca Sabrina Scherer Toramatsu Shintani Maria Sokhn Ella Taylor-Smith Peter Teufl Dmitrii Trutnev Adam Wyner Chien-Chih Yu Delft University of Technology, The Netherlands University of Stuttgart, Germany University of the Aegean, Greece INESC Coimbra/FEUC, Portugal Universidade Federal do Mato Grosso, Brazil University of Leeds, UK Universidad de Zaragoza, Spain University of Macedonia, Greece Danube University Krems, Austria Università di Bologna, Italy University of Camerino, Italy Cersi-Luiss Guido Carli University, Rome, Italy University of Koblenz-Landau, Germany Nagoya Insutitute of Technology, Japan University of Applied Sciences of Switzerland, Switzerland Edinburgh Napier University, UK IAIK/Graz University of Technology, Austria e-government Center of ITMO University, Russian Federation University of Aberdeen, UK National ChengChi University, Taiwan

Contents eparticipation and Social Media AffordancesandEffectsofPromotingeParticipationThroughSocialMedia... 3 Fathul Wahid and Øystein Sæbø Please Like and Share! A Frame Analysis of Opinion Articles in Online News............................................ 15 Marius Rohde Johannessen The Influence of Social Media on Social Movements: An Exploratory Conceptual Model.......................................... 27 Carla Danielle Monteiro Soares and Luiz Antonio Joia Deliberation and Consultation e-consultation Platforms: Generating or Just Recycling Ideas?........... 41 Efthimios Tambouris, Anastasia Migotzidou, and Konstantinos Tarabanis Equality of Participation Online Versus Face to Face: Condensed Analysis of the Community Forum Deliberative Methods Demonstration.......... 53 Eric Showers, Nathan Tindall, and Todd Davies A Knowledge Extraction and Management Component to Support Spontaneous Participation..................................... 68 Lukasz Porwol, Islam Hassan, Adegbojega Ojo, and John Breslin Towards Continuous Collaboration on Civic Tech Projects: Use Cases of a Goal Sharing System Based on Linked Open Data................ 81 Shun Shiramatsu, Teemu Tossavainen, Tadachika Ozono, and Toramatsu Shintani Evaluation Citizen-to-Citizen vs. Citizen-to-Government eparticipation in Uganda: Implications for Research and Practice............................ 95 Wairagala Wakabi and Åke Grönlund Identification in E-Participation: Between Quality of Identification Data and Participation Threshold................................ 108 Peter Parycek, Judith Schossböck, and Bettina Rinnerbauer

X Contents Social-Economic Approach to an eparticipation Experience Based on ecognocracy...................................... 120 Cristina Pérez-Espés and José María Moreno-Jiménez Policy Formulation and Modelling Modeling for Policy Formulation: Causal Mapping, Scenario Generation, and Decision Evaluation..................................... 135 Aron Larsson and Osama Ibrahim Opinion Mining and Sentiment Analysis in Policy Formulation Initiatives: The EU-Community Approach................................. 147 Yannis Charalabidis, Manolis Maragoudakis, and Euripides Loukis Author Index... 161