TEATRO DEL SILENZIO - 2017 EDITION with ANDREA BOCELLI Details of the program available soon Thursday 3 rd AUGUST 2017 Lajatico, Tuscany PACKAGES WITH ACCOMMODATION IN THE AREA OF LAJATICO VOLTERRA - PONTEDERA ASK FOR AVAILABILITY & BOOK IMMEDIATELY: BOOK YOUR PACKAGE WITH TICKETS + ACCOMMODATION + TRANSFER TO TEATRO DEL SILENZIO + OUR ASSISTANCE IN LAJATICO + OTHER SERVICES FOR YOUR FULL COMFORT 1. CREATE YOUR OWN PACKAGE - READ INSTRUCTIONS CAREFULLY ON PAGE 2 - CHOOSE YOUR FAVORITE PACKAGE SCROLLING DOWN FROM PAGE 3 TO 11 - SELECT YOUR FAVORITE TICKETS TO THE CONCERT ON PAGE 12 2. SEND US YOUR BOOKING FORM - PRINT AND FILL IN YOUR BOOKING FORM ON PAGES 13, 14 and 15 - SEND US YOUR PRINTED BOOKING FORM AS PER INSTRUCTIONS ON PAGE 16 1
Dear Guest, please read the following instructions carefully for a swift booking! On Thursday 3 rd August 2017 Maestro Andrea Bocelli is performing at Teatro del Silenzio in Lajatico. The program of this year s edition is still to be announced. Details will follow as soon as an official program is announced For your participation to this event, the tour operator Arianna & Friends arranged several packages with tickets to the event, accommodation close to the venue, transfer to and from Lajatico on private bus and professional assistance at the parking areas on the night of the event. Tickets are not available for individual sale. Tickets are available only as part of our packages. We can arrange your package with tickets or without tickets to the event: you can buy your tickets from any other provider and refer to us for accommodation, transfers and services only. In this document you will find a description of our packages, a scheme of the admission fees to the arena, a booking form, an informed purchase agreement and an authorization of charge to credit card. HOW TO BOOK OUR PACKAGES WITH OR WITHOUT TICKETS + ACCOMMODATION AND SERVICES In order for you to arrange your trip to Lajatico at Teatro del Silenzio with Andrea Bocelli on Thursday 3 rd August 2017, simply follow our 5 steps: 1. Select your favourite package and any extras you would like to add; 2. Study the seating chart of Teatro del Silenzio and select your favourite tickets; 3. In the booking form, fill in the gaps of your contact information, your preferred tickets (optional: you can buy your tickets from any other provider), the number of package you prefer, the number of people in your party, the dates of your arrival and departure and the total amount of your package. You can also select the option of a private airport transfer in the package. Please, note that a 1% surcharge for transaction fees applies. 4. In the booking form, fill in the table of the authorization of charge with a valid credit card number, adding the expiry date of the card and the name and signature of the card holder. Please, note that payments can be processed by credit card only. Please also read and sign the informed purchase letter referring to the content of the performance and terms and conditions as well as cancellation policy. 5. Sign the booking form and send it per email as a PDF or JPEG file to info@ariannandfriends.com or per fax to +39 0587 672088. PLEASE, SEND US THE BOOKING FORM ONLY (PAGES N. 13, 14 and 15 OF THIS FILE)! Please, note that booking occurs through the advanced payment of the total amount of the package. We will process the due payment and confirm booking within short time after reception of the booking form. Your booking is secured ONLY when you receive our confirmation e-mail. We will send you a preliminary voucher as a confirmation of your booking few days after processing the payment. Thank you for choosing Arianna & Friends! Arianna, Consuelo, Veronica, Luca & Massimo 2
PACKAGE n. 1 Panoramic hotel in the middle of a historical town - 20 kms from Lajatico Accommodation in a panoramic hotel inside the perimeter of the historical walls of Volterra, the enchanting Etruscan town close to Lajatico. The hotel is a former monastery of the 15 th century, wisely restored and transformed into a peaceful and warm location. The units are all fully equipped with air-conditioning, mini-bar, en-suite bathroom, Sat-TV and range from sober Standard rooms to refined Superior rooms. The services at the hotel include a private parking, a swimming pool and a garden in the internal courtyard, a restaurant, a bar and an extremely panoramic sun terrace. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 1 includes: this package is sold out - 4-night accommodation in Standard or Superior double bedroom with en-suite bathroom, with daily breakfast; - 1 welcome cocktail; - Transfer to Lajatico from the hotel and back on shared minibus or minivan; - 3 dinners at the restaurant of the hotel with typical dishes (wines not included); - 1 buffet lunch on the day of event; - 1 aperitif before departing for Lajatico; - Assistance and agency fee; PACKAGE 1-2017 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras DBL standard min. 4 nights SOLD OUT 580 110 obligatory tourist tax DBL superior - min. 4 nights SOLD OUT 630 120? /person/night to be SGL standard for 1 person min 4 nights 670 140 paid on site SOLD OUT SGL superior for 1 person min 4 nights 740 150 SOLD OUT DUS standard for 1 person min 4 nights 815 170 Surcharge for a Private DUS superior for 1 person min 4 nights 875 185 Silenzio 400 for 1-7 people private transfer from Pisa and back 280 for 1-3 people 320 for 4-7 people private transfer from Firenze and back 380 for 1-3 people 420 for 4-7 people 3
PACKAGE n. 2 Picturesque Agriturismo with restaurant, small spa and pool 10 kms from Lajatico Accommodation in a very picturesque family-run Agriturismo with airconditioned Standard double bedrooms, as well as Suites, in the middle of a private park. Availability is also for weekly stays in two bedroom apartments for 4. In the property is a small restaurant with typical cuisine prepared by the landlady and local products like wine and extra virgin olive oil. Guests can relax at a swimming pool as well as at a small wellness center. The location is very close to the historical town Volterra. All the rooms are air conditioned. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 2 includes: this package is sold out - 4-NIGHT accommodation in double bedrooms (see categories below) or one-bedroom apartments, or apartment with two double bedrooms and 1 bathroom for 4, genuine breakfast every day; - Transfer to Lajatico from the agriturismo and back on shared minibus or minivan; - 1 welcome dinner on the farm + 1 welcome tasting of wine and extra virgin olive oil from the farm; - 1 Aperitif with rich buffet at the hotel, before departing for Lajatico; - Entrance to the wellness center with treatments: Turkish bath, scrub and Jacuzzi; - Assistance in Lajatico before and after the event and agency fee; PACKAGE 2 2017 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras DBL standard min. 4 nights sold out 525 per person 65 per person obligatory tourist tax DBL superior min. 4 nights sold out 555 per person 75 per person 0 /person/night to be DBL suite min. 4 nights sold out 575 per person 80 per person paid on site Apartment standard 2 people min 4 nights 480 per person 60 per person sold out Apartment superior 2 people min 4 nights 495 per person 65 per person 2-bedroom apartment 4 people - min. 4 nights 480 per person 60 per person private transfer from Pisa and back 260 for 1-3 people 300 for 4-7 people private transfer from Firenze and back 330 for 1-3 people 380 for 4-7 people Surcharge for a Private Silenzio 400 for 1-7 people 4
PACKAGE n. 3 Family-run country Hotel with indoor pool and restaurant - 14 kms from Lajatico Accommodation in a charming country hotel ***S, situated in the middle of a small village, only 14 kms from Lajatico. The small family-run hotel has got large and elegant double bedrooms in typically Tuscan style, all with air conditioning. In the hotel is a renowned restaurant with a very good selection of wines and a wellness area with small indoor pool and Turkish bath. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 3 includes: - 4-night accommodation in Standard or Superior double bedroom with bathroom, or apartments with daily breakfast; - Transfer to Lajatico from the hotel and back on shared minibus or minivan; - 1 welcome dinner at the restaurant of the hotel with typical dishes and local wines; - 1 Tuscan aperitif with rich buffet before departing for Lajatico; - Assistance in Lajatico before and after the event and agency fee; PACKAGE 3 2017 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras DBL standard min. 4 nights 600 90 obligatory tourist tax DBL superior - min. 4 nights sold out 655 105 0 /person/night to be Two room apartment for 2 min. 4 nights SOLD OUT 705 120 paid on site Two room apartment for 3 min. 4 nights SOLD OUT 550 80 Two room apartment for 4 min 4 nights 470 60 SOLD OUT extra person in extra bed min 4 nights 395 40 private transfer from Pisa and back 240 for 1-3 people 280 for 4-7 people private transfer from Firenze and back 300 for 1-3 people 350 for 4-7 people Surcharge for a Private Silenzio 400 for 1-7 people 5
PACKAGE n. 4 - Charming hotel in the middle of a town - 20 kms from Lajatico - Accommodation in an elegant hotel in Pontedera, an important town just 20 kms from Lajatico, located between Pisa and Florence and served by the Italian railways. The hotel is in the middle of the town, very close to a central shopping area with several boutiques and cafés. All the rooms of the hotel are fully equipped with mini-bar, SAT tv, safe and airconditioning for a total comfort. In the hotel is a charming bar and a very elegant lounge. Several restaurants are within walking distance. Private parking. YOU DO NOT NEED A CAR HERE, CLOSE BY TRAIN STATION AVAILABLE The basic package n. 4 includes: - 4-night accommodation in bedrooms with en-suite bathroom, with daily breakfast; - Transfer to Lajatico from the property and back on shared minibus or minivan; - 1 welcome dinner at a renowned restaurant in town, within walking distance from the hotel; - 1 aperitif with light buffet before departing for Lajatico and pocket dinner to take away; - Assistance and agency fee before and after the event in Lajatico, agency fee; PACKAGE nr 04 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras DBL superior min. 4 nights 550 per person 85 per person obligatory tourist tax DUS - min. 4 nights 732 per person 130 per person extra person in extra bed min 4 nights 425 per person 40 per person One-bedroom apartment, min 2 people 582 per person 80 per person One- bedroom apartment, single occupancy 640 per person 160 per person private transfer from Pisa and back 230 for 1-3 people 270 for 4-7 people private transfer from Firenze and back 300 for 1-3 people 350 for 4-7 people 2 /person/night to be paid on site Surcharge for a Private Silenzio 400 for 1-7 people 6
PACKAGE n. 5 Apartments and houses in the medieval village of Peccioli - 8 kms from Lajatico Very comfortable and authentic stay in the middle of a small medieval village on a hilltop very near to Lajatico. Accommodation is in recently restored units with one or two bedrooms, some with excellent panoramic views, within easy reach from little local food shops, bars and restaurants. The town is served by a multi-storey underground car park. In town visitors can visit two museums and enjoy a series of Summer open air events arranged in August. Check in at Arianna&Friends office. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 5 includes: last apartment available - 4-night accommodation in authentic apartments for 2, 4 or 6 guests, with daily breakfast served at the traditional pastry shop in town; - 1 welcome dinner with local wines at the best small restaurant in town; - Transfer to Lajatico from the meeting point at our office and back on shared minibus or minivan; - 1 buffet preconcert buffet at the best restaurant in town before departing for Lajatico; - Assistance and agency fee; PACKAGE 5 2017 RATES Room category and minimum stay RATE PER PERSON extra night with Extras breakfast studio apt 2 people min 4 nights SOLD OUT 395 per person 50 per person obligatory tourist tax one bedroom apt 2 people min 4 nights SOLD OUT 415 per person 55 per person two bedroom apt, 3 people min 4 nights SOLD OUT 390 per person 50 per person two bedroom apt, 4 people min 4 nights SOLD OUT 360 per person 45 per person large two bedroom apartment, 4 people min 4 nights 385 per person 50 per person extra-large two bedroom apartment, 4 people min 4 415 per person 55 per person nights SOLD OUT extra person on extra bed - min 4 nights 295 per person 25 per person private transfer from Pisa and back 230 for 1-3 people 270 for 4-7 people private transfer from Firenze and back 300 for 1-3 people 350 for 4-7 people 0 /person/night to be paid on site Surcharge for a Private Silenzio 400 for 1-7 people 7
PACKAGE n. 7 Country resort near Lari - 22 kms from Lajatico Accommodation in elegant Superior double bedrooms or in refined apartments in a very peculiar country resort between the villages of Lari and Casciana Terme. The property is in a 17 th century villa in the middle of a private park, recently restored and added with a charming pool. Breakfast and dinners are served at the inner Bistrot restaurant of the resort. The villa is particularly charming for its location and the very original architecture. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 7 includes: - 4-night accommodation with breakfast in Superior double bedroom with private bathroom OR apartment with 2 or 3 double bedrooms (all with private bathroom), kitchen and living room. - Transfer to Lajatico from the property and back on shared minibus or minivan; - 1 welcome dinner at the Bistrot restaurant of the property; - 1 aperitif-dinner with rich buffet before departing for Lajatico at the resort; - Assistance and agency fee; PACKAGE 7-2017 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras DBL superior min. 4 nights 650 per person 100 per person obligatory tourist tax 2-bedroom apartment 2 people - min. 4 nights 870 per person 150 per person 0 /person/night to be 2-bedroom apartment 3 people - min. 4 nights 650 per person 100 per person paid on site 2-bedroom apartment 4 people - min. 4 nights 550 per person 75 per person 3-bedroom apartment 3 people - min. 4 nights 730 per person 60 per person 3-bedroom apartment 4 people - min. 4 nights 610 per person 70 per person 3-bedroom apartment 5 people - min. 4 nights 530 per person 90 per person 3-bedroom apartment 6 people - min. 4 nights 470 per person 120 per person private transfer from Pisa and back 240 for 1-3 people 280 for 4-7 people private transfer from Firenze and back 300 for 1-3 people 350 for 4-7 people Surcharge for a Private Silenzio 400 for 1-7 people 8
PACKAGE n. 8 Apartments in small historical panoramic village - 7 kms from Lajatico Accommodation in simple but very comfortable apartments, differing in size and number of rooms, in the middle of Terricciola, a little village situated on a panoramic hill only 7 minutes from Teatro del Silenzio. In the village are some small bars and food shops. Two apartments sleep up to 4 people and have got either one double bedroom and a loft with two other beds or two double bedrooms. The smaller apartment sleeps 2 people and it is featured with one double bedroom. All units have one bathroom and private kitchen. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 8 includes: THIS PACKAGE IS SOLD OUT - 4 -night accommodation in self-catering apartment for 2 or 4 people with daily breakfast; - Transfer to Lajatico from themeeting point in town and back on shared minibus or minivan; - 1 welcome dinner at a restaurant in town (5 minutes walking away); - 1 pre-concert aperitiv before leaving for Lajatico at a local restaurant in town (5 minutes walking away); - Assistance and agency fee; PACKAGE 8-2017 RATES Room category and minimum stay RATE PER PERSON extra night with Extras breakfast one bedroom apartment, 2 people - min 4 nights 440 per person 60 per person one bedroom apt with open loft, 2 people min 4 nights 440 per person 60 per person one bedroom apt with open loft, 3 people min 4 nights 375 per person 45 per person obligatory tourist tax one bedroom apt with open loft, 4 people min 4 nights 335 per person 35 per person 0 /person/night to be two bedroom apartment, 2 people min 4 nights SOLD 445 per person 60 per person paid on site OUT two bedroom apartment, 4 people min 4 ngihts SOLD 345 per person 30 per person OUT Surcharge for a Private private transfer from Pisa and back 230 for 1-3 people 270 for 4-7 people Silenzio private transfer from Firenze and back 300 for 1-3 people 350 for 4-7 people 400 for 1-7 people 9
PACKAGE n. 9 Organic agriturismo in the countryside near Volterra - 21 kms from Lajatico - Accommodation in comfortable studio apartments or bedrooms en-suite in a very panoramic organic farm in the middle of wheat fields close to Volterra. The property produces cheese and other local specialities. The studio apartments have one double bedroom with kitchenette, and one bathroom. Meals and all the local product are served at the restaurant of the property. Guests have a swimming pool and panoramic gazebos with outdoor furniture available. Many animals including piglets, sheep and an adorable donkey live there. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 9 includes: - 4-night accommodation in double bedrooms with bathroom en-suite or studio apartments with one bedroom & with bathroom en-suite, with daily breakfast; - 1 welcome dinner at the restaurant of the property; - 1 pre-concert buffet at the restaurant of the property before departing for Lajatico; - Transfer to Lajatico from the property and back on shared minibus or minivan; - Assistance and agency fee; PACKAGE 9-2017 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras Double bedroom standard - min. 4 nights 445 per person 55 per person obligatory tourist tax Studio apartment for 2 - min. 4 nights 445 per person 55 per person One bedroom apartment for 2 - min. 4 nights 445 per person 55 per person sold out 0 /person/night to be paid on site extra adult person in extra bed min 4 nights 385 per person 45 per person extra child under 10 in extra bed min 4 nights 310 per person 30 per person private transfer from Pisa and back 280 for 1-3 people 320 for 4-7 people private transfer from Firenze and back 380 for 1-3 people 420 for 4-7 people Surcharge for a Private Silenzio 400 for 1-7 people 10
PACKAGE n. 20 Double bedrooms in 3*** hotel in country resort - 22 kms from Lajatico Accommodation in a recently restored country hotel in central Tuscany, the hotel is part of a large and beautiful resort made of a historical hamlet & castle, two hotels, three large panoramic swimming pools at walking distance from hotel, open to public. The most charming and extensive golf course of Tuscany (special rates for guests of this hotel), tennis courts, a central park, one close by restaurant and several shops. The 4**** star hotel has got very modern and comfortable air-conditioned rooms and all services are within a few minutes walk. The location is 30 minutes from Volterra, San Gimignano and Lajatico. YOU NEED A CAR OR PRIVATE TRANSFERS HERE The basic package n. 20 includes: this package is sold out - 4-night accommodation in standard double bedroom, with daily breakfast; - 1 welcome dinner with local wines at the small restaurant of the resort; - Access to the swimming pool; - Transfer to the concert from the hotel and back on shared minibus or minivan; - 1 buffet preconcert buffet at the nearby 5***** hotel (1 minute from the hotel); - Assistance and agency fee; PACKAGE 20-2017 RATES Room category and minimum stay RATE PER PERSON extra night incl. breakfast Extras DBL standard min 4 nights 760 per person 130 per person obligatory tourist tax DBL classic- min 4 nights 800 per person 140 per person 2 /person/night to be DBL superior- min 4 nights 840 per person 150 per person paid on site DBL junior suite - min 4 nights 880 per person 160 per person DBL suite - min 4 nights 1.020 per person 195 per person SGL standard - min 4 nights 1.200 per person 240 per person SGL classic - min 4 nights 1.280 per person 260 per person Surcharge for a Private SGL superior - min 4 nights 1.360 per person 280 per person SGL junior suite - min 4 nights 1.460 per person 305 per person Silenzio 400 for 1-7 people private transfer from Pisa and back 280 for 1-3 people 320 for 4-7 people private transfer from Florence and back 350 for 1-3 people 400 for 4-7 people 11
STEP 2: STUDY THE SEATING CHART AND SELECT YOUR FAVOURITE TICKETS Scheme of the arena at Teatro del Silenzio in 2017 Categories of tickets and rates in 2017 Area seconda poltrona D sector: 149.50 available now SOLD OUT Area prima poltrona C sector: 209.30 available now SOLD OUT Area poltronissima B sector: 257.14 available now SOLD OUT Area executive A sector: 418.60 available now SOLD OUT * Our organization only sells tickets at their face price. Tickets are on sale ONLY IF JOINED with our packages or transfers. A package reservation fee applies. Please, see rates on the booking form. 12
STEPS 3-4: PRINT & FILL IN OUR BOOKING FORM NOTE: You need to send us the following 3 pages only! BOOKING FORM Name Telephone number TRAVELER DETAILS Surname Email address Home Address TICKETS ARE PRESENTLY SOLD OUT, PLEASE ADVISE IF YOU WISH TO BE ADDED TO OUR WAITING LIST EXECUTIVE (A sector) POLTRONISSIMA (B sector) PRIMA POLTRONA (C sector) SECONDA POLTRONA (D sector) 418.60 each 257.14 each 209.30 each 149.50 each SUBTOTAL AMOUNT FOR THE TICKETS Number of your preferred package & room type: PACKAGE DETAILS Number of people in your party: Arrival on: / / Departure on: / / SUBTOTAL AMOUNT FOR THE PACKAGE Include private return airport transfer: Yes, please! No, thanks! Include surcharge for private concert transfer: Yes, please! No, thanks! SUBTOTAL AMOUNT FOR THE TRANSFERS TOTAL AMOUNT SUBTOTAL AMOUNT FOR TICKETS + PACKAGE + AIRPORT TRANSFERS (OPTIONAL) + TRANSACTION FEES (1% of total amount) TOTAL AMOUNT AUTHORIZATION OF CHARGE TO CREDIT CARD The credit card holder Name(s) Surname authorizes the withdrawal of 100% of the above mentioned total amount (including transaction fees) from the following credit card as a full payment for booking the package. Credit card type Credit card number (Visa or Mastercard) Expiry date month year Holder s Signature 13
2017 event at Teatro del Silenzio with Andrea Bocelli - Informed purchase Before proceeding with purchasing any offer in object in the present booking form, please confirm that you are fully aware that: - The tour operator Arianna & Friends issuing this contract is not part of the concert organization and is not responsible for the decisions of the production on how and when to announce the event program. The tour operator is also not responbile for the contents of the event and for the outcome of the performance. - The tour operator Arianna & Friends arranges logistic services before and after the performance only. No operator of Arianna & Friends is allowed inside the arena and is responsible of any event occurring inside the Teatro del Silenzio. - The tour operator Arianna & Friends arranges transfer services by minibuses, buses and vans, to and from the apposite parking areas, where guests will meet members of the tour operator to give assistance and information. - From the parking area to the concert venue guests will need to walk. With executive concert tickets (category A) guests will have to walk only 5 minutes up to the gates. With concert tickets of the other categories (B,C,D) guests will have to walk 10-15 minutes up to the gates and the road is slightly up and down. For this, we don t suggest to buy B,C,D category tickets if you have walking difficulties. - The program of the event at Teatro del Silenzio with Andrea Bocelli is not a solo-concert. - The content of the program is still unknown as of today. We will share details as soon as the concert organization will announce the program, like lyrical repertoire or pop. - The program could be entirely opera, performed in a language that you are not familiar with. - In the event that the program does not meet your taste, you will not be entitled to change, replace or get refund for the tickets you purchased. - In case you cancel the trip because the program does not meet your taste, our penalty as a cancellation fee will apply according to the cancellation policy of this travel contract. Please, see our cancellation policy here below (next page) I confirm being aware of the information presented above ---------------------------------------------- The traveler 14
Payment procedures and cancellation policy ADVANCED PAYMENT FOR BOOKING In order to finalize booking an advanced payment is due to the Tour Operator Arianna & Friends. The advanced payment is 100% of the total amount. A surcharge of 1% applies for transaction fees. VOUCHER OF CONFIRMATION OF BOOKING Once the payment is processed, our operators issue a voucher including all information of booking, contact information of the hotel and any necessary instruction. The voucher will be sent per email. PLEASE NOTE THAT THE BOOKING IS NOT CONFIRMED UNTIL YOU RECEIVE OUR FINAL CONFIRMATION IN WRITING or THROUGH THE PRE-VOUCHER. CANCELLATION POLICY In case of cancellation by travelers, they are requested to contact the agency via fax or e-mail immediately. If concert tickets are cancelled by the traveler there will be no refund. If the accommodation package is cancelled by the traveler, a cancellation policy will apply. In the table below you can find the percentage related to the entire amount that will be retained depending on the number of days preceding your arrival date. FROM TO Cancellation fee Reservation 50 days before arrival 30% 49 days before arrival 30 days before arrival 50% 29 days before arrival 0 days before arrival 100% In case of cancellation by the organization of the event, the tour operator is not responsible for the refund of tickets. The traveler is requested to contact the concert organization company. The tour operator is only responsible for the refund of the accommodation package/transfer. PRIVACY POLICY The tour operator and travel agency Arianna & Friends Srl (here define as the T.O.) through the websites Ariannandfriends.com and Lamiatoscana.info complies with the obligations under the 2003 Italian Data Protection Act (Decreto Legislativo n.196/03). Additionally, the T.O. understands the importance of maintaining the confidentiality of the information stored about the traveler while using the sites. Contacts and other personal data the traveler supplies are stored by the T.O. and will be used to provide the travelers with the information they have requested. The collected information may be used by the staff the T.O. to keep the traveler updated about its newest activities and events. The T.O. will never wilfully disclose individually identifiable information about any traveler to any party without first receiving permission from that person. Yet, the T.O. is obliged to pass such information on to the relevant suppliers of accommodation (except credit card details), and, if required by them or by law, to security or credit checking companies and public authorities such as customs/immigration offices. The traveler can remove any of the information that the T.O. stores about them, at any time, by sending an email to info@ariannandfriends.com with a request of deletion from the mailing list. This proforma travel contract the attached file of terms and conditions are understood, accepted and agreed by The Tour Operator & Travel Agency The Traveler T 15
STEP 5: SING AND SEND US YOUR BOOKING FORM You can send us your completed travel contract (previous 3 pages) in either of the following ways: 1. Per email, attached as a PDF or JPEG file, to our main address info@ariannandfriends.com. Please, note that for the safety of your credit card details, you must not send the contract as a DOC file! 2. Per fax to +39 0587 672088. BRAVISSIMO! YOU HAVE NOW ENSURED YOUR PACKAGE TO THE YEARLY CONCERT OF ANDREA BOCELLI AT TEATRO DEL SILENZIO ON THURSDAY 3 rd AUGUST 2017! WE WILL E-MAIL A MESSAGE OF CONFIRMATION OF YOUR BOOKING A PRE-VOUCHER A FEW WEEKS AFTER WE HAVE PROCESSED YOUR PAYMENT. THANK YOU FOR YOUR COOPERATION AND FOR CHOOSING ARIANNA & FRIENDS SEE YOU IN LAJATICO IN AUGUST! Arianna, Consuelo, Veronica, Moira, Luca & Massimo 16