Professional Property Management Welcome to JDK Real Estate Group. We are very happy to have you as a new tenant and are providing you this packet to ensure this is a smooth transition into your new residence. You will be receiving an email allowing you to activate your tenant portal. This portal is your primary resource for submitting all maintenance requests, making rent payments as well as viewing your monthly statements from JDK Real Estate. We are committed to making your tenancy with us a positive experience. Should you never need to speak with one of our property managers please direct your questions or concerns to one of their direct email addresses or if it is a more general request email management@jdkrentals. All agents are accessible through the office phone number below, however agents are routinely in and out of the office, and email will generally garner a much quicker response. We appreciated your decision in choosing to rent through JDK Real Estate Group and we look forward to having you as a tenant. Dan C. Critcher Property Manager dan@jdkrentals.com Alex J. Serra Assistant Property Manager alex@jdkrentals.com JDK$Real$Estate$Group,$LLC$ 202S.FifthStreet Mebane,NC27302 www.jdkrentals.com management@jdkrentals.com Phone:919.636.3073 Fax:919.563.9191
Professional Property Management APPROPRIATE INSURANCE COVERAGE We require all tenants carry renter s insurance for the duration of your tenancy with us. JDK Real Estate Group requires confirmation of this BEFORE you will be given the keys to your home, regardless of the move-in date specified in your lease. Tenants$ must$ carry$ insurance$ with$ minimum$ coverage s$ of$ $100,000$ personal$ liability$ per$ occurrence$and$$$20,000$personal$property$damage.$$ JDK$Real$Estate$Group,$LLC$must$be$listed$as$an$interested$party.$$ Instruct$your$insurance$agent$to$send$JDK$Real$Estate$Group$a$copy$of$the$declarations$page$of$ your$policy$or$provide$a$copy$of$your$policy$to$jdk$real$estate$group$$ $ MAINTENANCE$ All maintenance requests should be submitted online through your tenant portal or to repairs@jdkrentals.com. In an emergency situation 911 should always be your first call. In an emergency maintenancesituationpleasecontactjdkthrough919.636.7073,option2andyouwillberoutedtoeithera propertymanagerortoadesignatedemergencymaintenancecontactor. RENT$PAYMENTS$ Rentalpaymentsaredueonthe1 st andwillbeconsideredlateandincurlatepaymentfeesafterthe5 th of eachmonth.rentpaymentscanbemadethroughyouronlineportal,orbycheckormoneyordermailedto JDKRealEstateGroup. Cash$will$never$be$accepted.$$ Checksandmoneyordersshouldbemadepayableto:JDK$Real$Estate$Group,$LLC Mailto:202$S.$Fifth$Street,$Mebane,$NC$27302$ATTN$Payments$ $ Payments$may$be$delivered$in$person$to$the$offices$of$RE/MAX$Diamond$Realty$located$at$202$ S.$Fifth$Street$Mebane,$NC$27302$provided$they$are$in$a$plainly$marked$envelop$for$JDK$Real$ Estate$Group,$$ATTN:$Payments$ After$hours$drop$box$located$at$rear$entrance$to$the$left$of$the$back$door.$ MOVEXIN$$ Within 14 days of moving into your rental property please fill out and return the housing condition form providedtoyouwithyourleasedocuments.thisformservestwopurposes.firstitallowsforyoutoprotect yoursecuritydepositbynotingitems,whichyoufeel,arenotinsatisfactoryconditionuponmovein.when youdomoveoutofthepropertywewillreferencethisformwhendeterminingifanydamagessustainedto the property were tenant caused or were present at the time you moved in. Secondly this form serves a punchlistformaintenanceissueswemayeitherbeunawareoformayhaveoverlookedinourprexmovein inspection. We strive to properly maintain all of our rental homes and appreciate renters keeping us informedastoanydevelopingmaintenanceissuestheybecomeawareofintheirrespectiverentalhomes. NEW TENANT PACKET
Professional Property Management UTILITY CONTACT INFORMATION ELECTRIC SERVICE DUKE ENERGY 800-777-9898 PIEDMONT ELECTRIC MEMBERSHIP CORPORATION 919-732-2123 GAS SERVICE PSNC ENERGY (gas service Mebane area) 877-776-2427 HEAT- PIEDMONT NATURAL GAS 800-752-2427 CITY LIMITS CITY OF MEBANE WATER & TRASH 919-563-5901 CITY OF GRAHAM WATER 336-570-6700 TRASH 336-570-6709 CITY OF BURLINGTON WATER 336-222-5100 TRASH 336-222-5111 ORANGE/ALAMANCE WATER 919-563-6212 CITY OF GIBSONVILLE WATER & TRASH 336-449-4144 CITY OF ELON 336-584-0282 INTERNET & PHONE CENTURYLINK COMMUNICATIONS (PHONE) 919-563-9111 TIMEWARNER CABLE 336-584-1383 LOCAL PHONE CARRIER AT&T 888-757-6500 OUT OF CITY LIMITS REPUBLIC WASTE 336-584-8036 WASTE INDUSTRIES 336-229-0525 (PLEASE NOTE AREA CODE IN ALAMANCE COUNTY IS 336 WITH EXCEPTION OF MEBANE) Please advise us if you plan to have a Satellite dish installed, so that we can get owner s permission. Satellite dishes are not permitted to be attached to the home itself. HIGH SPEED ONLINE MAY BE AVAILABLE THROUGH EITHER ATT&T,CENTURYLINK OR TIMEWARNER CABLE. (ROADRUNNER)