Riba Smith
HISTORY The history of the Riba Smith group begins in the late 20's when Jose Riba Robira, with a strong desire to work and high moral character, began developing the business of selling groceries. The grocery chain increased rapidly throughout the old city of Panama, which is now called the Casco Viejo, and surrounding areas. One of these grocery stores, the newest and largest, was located where the R/S Supermarket in Bella Vista now stands. In 1946 Jose A. Riba T. is associated with Mr. Lloyd W. Smith and together they planned to change the sales system so that the customer could take products off the shelves. And that s when the term Supermarket was born in our country. Riba Smith
November 1961
MISSION Our mission is to consistently exceed with our products and services, all the expectations of our customers. We do this in a total quality environment where the products and services offered are a reflection of our quality oriented mind, based on the foundations of a sustainable social development and equitable economic development. Garden & Plants 2008 Riba Smith
VISION The Riba Smith Group is a respected and admired institution for its human values, where the benefit of customers and the environment is the goal of everyone in the group, a place where the customer feels that she/he is buying products and receiving services of great value and where there is an air of harmony and joy of work. Riba Smith
In-store Bakery 2009
PRINCIPLES Social: The company first and foremost serves the community and serves the consumer, who should always receive a benefit from what she/he buys or receives from our companies. The company also serves its workers providing them with adequate wages and working conditions. As a cornerstone of the Company, the human being must be developed and satisfied. For this reason, the company is an entity that can and should be of benefit for all in the community and especially for those who work in it. Quality: Quality is our business philosophy. It is a broad term but can be summarized as: "Doing things right the first time and every time, to exceed the expectations of those who receive services and goods from the companies in the Riba Smith Group." Quality is not just a statistical term or rules. Quality is based on providing services and products that will do good to those who use them. This refers to health benefits, joy, security, harmony, taste, pleasure and confidence. Thus, Riba Smith Group always focuses on exceeding customer expectations. Riba Smith
Produce Department 2009
Quality at Riba Smith Group is founded on our people from generation to generation. Quality management focuses on four major points, which are, our People, raw materials, high technology machinery, methods or procedures. QUALITY STANDARDS Riba Smith The Quality System is based on understanding human beings and their needs, keeping in mind that our customers are our Stars. In our continuous monitoring system, each worker must know the critical physical characteristics that define the profile of each finished product and take responsibility for not allowing the release of our Rimith branded nonconforming products. Operational processes ensure production through the daily and continuous evaluation of the four cardinal points, generating the quality expected by our customers and the harmony of our company and the Environment.
Riba Smith, Costa del Este 2009
US TRADE REFERENCES FOR RIBA SMITH P. O. Box 0834-00204, Panamá 9A, PANAMA Tel. 011-507-209-3939, Fax 011-507-209-1273 Associated Grocers of Florida 1141 SW 12th Avenue Pompano Beach, Florida 33069 Contact: Ms. Barbara Lopez Tel. 954-876-3000, Fax 954-876-3119 blopez@agfla.com Southeast Wholesale Foods, Inc. 9350 NW 108 th Ave Miami, Florida 33178 Contact: Mr. Carlos Rodríguez Tel. 305-883-1198, Fax 305-883-1476 crodriguez@seff.com Grocer s Supply, Inc. 3131 E Holocombe Blvd. Houston, Texas 77221 Contact: Ms. Nancy Schaffer Tel. 713-842-6591, Fax 713-749-9362 nancyschaffer@grocerybiz.com Riba Smith
US TRADE REFERENCES FOR RIBA SMITH P. O. Box 0834-00204, Panamá 9A, PANAMA Tel. 011-507-209-3939, Fax 011-507-209-1273 Able Freight Services, Inc. 5340 West 104 th Street Los Angeles, California 90045 Contact: Say Wei Lee Tel. 310-568-8883, Fax 310-568-8658 lee@ablefreight.com Tanimura & Antle (Saca Trading) 336 South El Camino Real Salinas, California 93901 Contact: Mr. Michael Yoshikawa Tel. 831-424-4153 x201, Fax 831-424-1066 michael@sacatrading.com Driscoll s Farms P. O. Box 50045 Watsonville, California 95077 Contact: Ms. Gloria Vasquez Tel. 831-763-5000, Fax 831-761-5988 gloria.vasquez@driscolls.com Riba Smith
US TRADE REFERENCES FOR RIBA SMITH P. O. Box 0834-00204, Panamá 9A, PANAMA Tel. 011-507-209-3939, Fax 011-507-209-1273 Babe Farms 1485 N. Blosser Road Santa Maria, California 93458 Contact: Ms. Rocio Munoz Tel. 805-925-4144, Fax 805-922-3950 rocio@babefarms.com Riba Smith
Cash Registers
Frozen & Cosmetics
Packed Deli & Produce
Fruits
Fruits
Produce
In-store Bakery
In-store Bakery
In-store Bakery
Ice-cream
Deli Meats 2009
Dairy & Beaverages