Area Where is the nearest post office? Downtown Dallas Post Office.5 miles from our community 400 North Ervay Street Dallas, Texas 75201 Oak Lawn Avenue Post Office 1.6 miles from our community 2825 Oak Lawn Avenue Dallas, Texas 75219 Where is the nearest grocery store? Whole Foods Market is on the ground floor in our building! Kroger 1.6 miles from our community 4241 Capitol Ave, Dallas, TX 75204 What is the nearest Metro/Train? DART train: 1.2 miles from our community CityPlace/Uptown Station, 2711 N Haskell Ave, Dallas TX 75204 Customer Information Center (Routes, Schedules and Trip Planning Assistance) 214-979-1111 Hours of Operation: Monday through Friday: 6 a.m. to 8 p.m. Saturday and Sunday: 8 a.m. to 5 p.m. Holiday Hours of Operation: 8 a.m. to 5 p.m. Customer Information Center is closed on Thanksgiving Day and Christmas Day
Where is the M-Line trolley stop? Located just outside of leasing office, at the intersection of Fairmount and McKinney! Where are schools for this area located? Dallas Public Schools Elementary School: Sam Houston Elementary 2827 Throckmorton, Dallas, TX 75219 Middle School: Rusk Middle School 2929 Inwood Rd, Dallas, TX 75235 High School: North Dallas High School 3120 N Haskell Dr, Dallas, TX 75204 Where is the nearest biking or walking trail? Katy Trail From our community, head NW on Routh Street and follow the street down to where it stops at the Katy Trail, about.5 miles away. Where is the dry cleaning facility? Please visit the concierge desk for dry cleaning information. They can arrange drop off and pick up here on the community!
Community Facilities and Amenities When are nearest fitness classes held and where? Gold s Gym is across the street at 2425 McKinney Ave. LA Fitness is 1.3 miles from the community at 2690 N Haskell, Dallas, TX 75204. What are the hours of the amenities? 24 hours for fitness center, rooftop dog park, and media lounge. Clubroom, kitchen, conference room, and pool are open from 8:00 am until 10:00 pm daily. Where do I dispose of my trash? Tower residents may dispose of trash and/or recycling in designated trash rooms, located behind the freight elevator (levels 2 through 8). Townhome residents have their trash pickup on Tuesday, Thursday and Sunday evenings around 7 pm. To utilize this service, trash needs to be taken in trash bags to the designated waste bins adjacent to your private garage. What do I do with my move in boxes? It is helpful if everyone breaks down all boxes and disposes of them in the trash compactor room. Please contact the Concierge Desk to arrange a time to access. How does my fob/remote work? When entering or exiting through the drive-up garage gate, push the button on your black remote to enter or exit. For all other areas, including your apartment home, simply swipe the red fob over the black boxes mounted near the doorways to gain entry. Where are the mail boxes located? The mail boxes are located on B1, the first level of the resident parking garage. Do you have resident activities or events? Gables McKinney Ave has many fun events and activities that promote a sense of community and allow an opportunity for you to meet other residents. You can keep up to date on all of our community gatherings through our e-newsletter and Facebook page. Expect to see events such as
resident appreciation day, weekend brunch, breakfast on the go, holiday parties, and a variety of other events. Can I have a party at the pool? Our relaxing pool area is available for all residents and their guest to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we regretfully do not permit private pool parties. However, you may reserve a cabana, allowing a maximum of 6 guests on Saturdays and Sundays only between Memorial Day and Labor Day. The fee to reserve a cabana is $250 ($350 on holiday weekends), and includes a mini-fridge. Where is the best place for me to park? You may park in any open, non-labeled parking space in the resident parking garage. Reserved spots are available for monthly rent through the leasing office. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty. Conveniences How do I pay rent online? Please use Gables Gateway to pay rent online. You will go to www.gables.com and click on the Resident Login key in the upper right hand corner. Select the link to set up your Gables Gateway account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Gables Gateway include placing a service request for repairs needed in your apartment home. How do I use Gables Connect? Changing your utilities to your new address can be time consuming, so we recommend you visit www.gablesconnect.com to transfer or set up your utilities with ease. At Gables McKinney Ave, you can establish your new utility service for electric, phone, cable, internet and also secure renter s insurance through Gables Connect. Where can I access WI-FI in the building? All amenity areas are equipped with Wi-Fi. This amenity is complimentary and part of your community benefits.
Guests Where can my guests park? Guests may park in the resident garage on level B3 only. Please contact the concierge in advance of your guest s arrival to approve a guest pass for your guest to place in their vehicle. Your guest will need to stop at the concierge desk to get the pass upon arrival. Your guest can call you from the callbox at the gate and you press 9 on your phone to grant them access to the garage. Guests may be towed without the guest pass visible or if they are parked in an unapproved part of the garage. Where do my movers park? In the interest and safety for proper clearance for other residents and emergency vehicles, your movers must schedule a time slot to park in our loading dock, located in the alley between the main building and the townhomes. The freight elevator needs to be reserved as well in advance. We allow 3 hour windows for alley access/exclusive freight elevator use. Where does the delivery person come in or do I have to meet them? Delivery people may visit the Concierge front desk. You will need to authorize any deliveries by contacting the Concierge at 214-855-7859. In the event you are not home at the time of a delivery, the office can sign for a package. Most packages will be delivered to the Parcel Pending storage lockers near the mail room on level B1 in the resident garage. Concierge will accept overflow and large packages. You may pick up packages 24/7. How many guests can I have with me at the amenities? We love it when you share your community with your friends and family. Two guests per apartment are welcome to join you in all of the amenity areas. How do I let friends in the gate? Your guests will contact you via the call box at the gate. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the gate phone pad. If the caller is someone you wish to permit entry, press 9 on your phone s keypad and the gate will open.
Maintenance How do I submit service requests? Please place service requests through your Gables Gateway online account. You may also contact the leasing office via phone at (214) 880-9006, via email at McKinneyAveConcierge@gables.com, or in person. If you have not already signed up for Gables Gateway, you can go to www.gables.com and click on the Resident Login key in the upper right hand corner. Select the link to set up your Gables Gateway account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Gables Gateway include paying your rent on line. What do I do if I have a Maintenance emergency after hours? For those times that you have a maintenance emergency after office hours, you may call 214-880- 9006 for assistance and speak to our 24/7 concierge. The concierge will dispatch the on call service technician. What is considered a maintenance emergency? Emergency maintenance problems that will be dispatched to the on call service technician include: 1. No electricity throughout the apartment. 2. No water. 3. No air conditioning on a day of extreme heat (80+ degrees). 4. Water entering the apartment. 5. Possibility of fire. 6. Impeded plumbing in an apartment with only one bathroom. 7. No heat. 8. Non-functioning or malfunctioning smoke detector. 9. Gas leak (also call the gas company). 10. Running water that cannot be shut off. 11. Malfunctioning door or window locks.
Pets Where is the best place to walk my pet? The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. The rooftop dog park also has multiple receptacles available. Do I have to have my dog on a leash? For the safety of your dog and all residents/dogs in the community, all dogs are required to be on a leash when in any common area. The enclosed rooftop dog park is available for off-leash fun! Please note that in the rest of the rooftop area, dogs must be leashed. Areas & Suggestions Where is the nearest mall and move theater? NorthPark Center is one of the premier indoor malls in the country with a large AMC movie theater attached! It is off the US-75N highway about 6.2 miles north of the community. The address is 8687 N Central Expressway, Dallas, TX 75225. Where is the nearest dog park? Mutts Canine Cantina.9 miles away from the community in the West Village section of Uptown. 2889 Cityplace West Blvd, Dallas, TX 75204 Where is the nearest performing arts center? ATT Performing Arts Center.7 miles away from the community 2403 Flora St #500, Dallas, TX 75201
Where is the nearest Golf Course? Stevens Park Golf Course 6.2 miles from the community 1005 N Montclair Ave, Dallas, TX 75208