Property Management Proposal September 7, 2011
I N T R O D U C T I O N S Robert Ruth Managing Partner TNP Strategic Retail Trust Board of Directors & Investment Committee ULI Former Trustee & Executive Committee Member ULI Former Chairman of the ULI Awards Jury ULI Former Chairman of the ULI Program Committee ULI Foundation Former Executive Committee LA Zoo Trustee & Chairman of Finance LA Family Housing Board of Directors YPO Bel Air Chapter Chairman & Executive Committee Richard Cober Executive Vice President BOMA Labor Committee/ Unions LA Cathedral / Development Committee Marvin Mooney Chief Financial Officer UC Master Gardener US Geological Survey Volunteer Map Surveyor Carolyn A. Killion, RPA, CPM Portfolio Manger BOMA Member of the Year in 2003 IREM CPM of the Year in 2006 IREM President s Award in 2005 Instructor BOMA Real Estate Management Logan Webster Marketing & Technology Services Kathryn Luna Property Tax & Insurance Specialist PTA Vice President, San Gabriel Mission Elementary Centenary Committee Member, San Gabriel Mission Elementary AYSO Regional Board Member
LARGE COMPANY LEADERSHIP & TOOLS WITH THE EFFECIENCY OF A SMALL COMPANY! TOOLEY & COMPANY 1981 to 1997 19M Sq Ft Property Management Retail, Industrial, Office Property Management, Brokerage & Development California & Arizona 1998 to 2007 60M Sq Ft Property Management Retail, Industrial, Office Property Management, Brokerage & Development California, Arizona, Nevada, Oregon, Washington, Colorado 2007 to Present 2M Sq Ft Property Management Retail, Industrial, Office Property Management, Brokerage & Development California 30+ Years of Continuity!
Thinking Like an Owner
Leveraging Technology with Best Practices! People Experienced professionals Depth and breadth of resources Scalability Able to begin immediately Platform Economies of scale supply chain and labor leverage Regional geographic coverage Leveraging technology Process Playbooks/Manuals/Forms Performance Experience: across geographies; with various types; with institutional & private clients Proven savings and client endorsements Validated case studies
The Ruth Group Advantage... TRG Web Sites Individual Project Web Sites Property Media Code Tenant Newsletters PM Training Web Ex Training PM Training/Certification OSHA Training on-line NET Facilities Work Order System Preventative Maintenance Program On-line system Operations Manual 11 Functional Areas 18 PM Key Component Areas Best Practices Web Based Access Monthly, Quarterly & Annual Reports Project Files & Contacts Emergency Information Security Strategy Local Emergency Operations Center Insurance Services Group Portfolio Insurance Plan Savings From 20% to 40% Tenant Retention Cross Selling Tenants & Franchise Operators Property Center Technology Budget Systems Operating & Capital Budgets Multi Year & Multi Projects CAM Recovery Reconciliation
Integrated TRG Policies & Procedures Implement Property Management Services KEY COMPONENTS Maintenance & Operations Security & Life Safety Tenant Services Rental Collections Accounting Environmental Owner Services Insurance Vendor Contract Services Construction Management Real Estate Taxes Value Enhancement Employee Retention Market Knowledge Energy Lease Administration Risk Mitigation Property & Employee Transition
Leveraging Technology Work Order System Certificates Of Insurance Accounts Payable Monthly / Quarterly / Annual Reporting Property Management Training Property Files Work Order Systems Certificates of Insurance Property Web & Media Property Web & Media Video Touring Site Plan Leasing Information
Portfolio Services Property & Asset Management Services Retail Properties 844,997 square feet (16 properties) Baldwin Towne Plaza, Fillmore 98,932 sq ft Bell Palm Plaza, Bell 80,848 sq ft Burbank Plaza, Burbank 14,176 sq ft Canyon Country Village, Canyon Country 58,918 sq ft Carson Shopping Center, Carson 47,710 sq ft Crenshaw Plaza, Los Angeles 91,733 sq ft Crenshaw Plaza, Los Angeles 10,707 sq ft Hawthorne Plaza, Hawthorne 12,848 sq ft Maywood Village Square, Maywood 48,324 sq ft New Horizons Plaza, Torrance 17,549 sq ft North Lake Square, Pasadena 73,845 sq ft Palo Woods Shopping Center, Harbor City 107,682 sq ft Sadie Lane Shopping Center, Artesia 13,730 sq ft Van Nuys Center Shops, Van Nuys 13,001 sq ft Western Town Plaza, Torrance 22,855 sq ft Tenant Retention Services Lease Renewals Development & Construction Management New Construction Redevelopment/Renovation Tenant Improvements Capital Improvements Financial Modeling & Support ARGUS
Retail Portfolio Team
Total Retail Space Available 317,779 square feet
Leasing / Repositioning Plan Compton Town Center 60, 000 sf
Redevelopment Opportunity La Habra Towne Center
Redevelopment Opportunity La Habra Towne Center
Redevelopment Opportunity La Habra Towne Center
Property Insurance Program Premium Savings 20% to 40%
Tenant Retention & Vacancy Plan