The Massachusetts Homeownership Collaborative

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The Massachusetts Homeownership Collaborative POST-PURCHASE COUNSELING: A MODEL CURRICULUM The Homeowner 201 Education Initiative is a post-purchase counseling curriculum developed by the Massachusetts Affordable Housing Alliance (MAHA) and the Metropolitan Boston Housing Partnership on behalf of the City of Boston for homeowners of single, two and three family properties in urban neighborhoods. The curriculum encompasses three sessions, each lasting approximately two hours each. MAHA uses the Homeowner 201 curriculum as part of its homeowner resource center and discount program, entitled HomeSafe. Graduates of the workshop series are able to access a variety of discounts which MAHA negotiated from insurance companies and hardware stores, thus offering an additional incentive for homeowners to participate. Session 1 - Property Management and Maintenance, Crime and Fire Safety, Protecting Your Investment 1) Introductions/Welcome What is MAHA? What is HomeSafe? What is Homeowner 201? Do you own a single, two or three family home? How long have you owned that home? How did you hear about the workshops? What do you want to learn from the workshops? Icebreaker game 2) Settling In Meeting the Neighbors Good source for referrals to contractors, pizza, etc. Good connection to neighborhood associations Good to establish relationship with neighbors before any potential problems come up Protecting Your Investment Emergency Numbers Police, Fire, Ambulance, Poison control, doctor House File 3) Fire Safety Smoke Detectors Outside of each bedroom

Near Living room Basement (heat detector), Attic Check batteries twice per year (April & October) Carbon Dioxide detector Fire Extinguishers Types of extinguishers One per kitchen, maybe one in basement Inspect each year Fire prevention inspection tour Fire drills/escape plan/meeting place 4) Theft protection/crime watches Change locks and keys Deadbolts Window locks Alarm systems Vacation preparation Outdoor lighting Timers/motion detectors Legal liability for not providing adequate security Crime watch How to link up with one in your neighborhood How to start one if one doesn't exist in your neighborhood 5) Peer counseling - sharing homeowner horror or success stories on fire, crime BREAK 6) Getting to Know Your New Home Taking responsibility No more landlord to call Preventive maintenance You own your yard too trash cans, mowing the lawn, watering plants, raking leaves, shoveling sidewalks Learning about major systems Pipes/Plumbing Electrical Fuses/Circuitbreakers Heating Furnace/boiler Hot water heater Handling emergencies Shutting off water Gas leaks

7) Maintaining Your Home Seasonal inspections Spring inspections Outside Weather stripping and caulking Cracked or peeling paint Remove, clean, store storm windows Put up screens - clean or repair as necessary Inside Check dryer vent, stove hood, room fans Change/clean filters on furnace Check seals, coils on refrigerator Adjust, clean burners on stove Check basement walls/floors for dampness Fireplace Leaky faucets Proper ventilation in attic Clean drapes and blinds Fall inspections Outside Weather stripping and caulking Cracks or holes in siding Take down screens - clean or repair as necessary Put up storm windows Drain outside faucets Clean gutters and drain pipes Check roof for leaks Check flashing around vents, skylights, chimneys for leaks Check chimney flue, make sure damper closes tightly Inside Check insulation Have heating system serviced Drain hot water heater Change/clean filters on furnace Clean coils on refrigerator Leaky faucets Adjust, clean burners on stove Energy conservation/weatherization doors windows insulation sweaters

Programmable thermostats Light bulbs, turning off lights, radios, TV Do-it yourself repairs Tools Painting, wallpapering, installing new light fixtures Hiring a Contractor Local approvals Interviewing contractors Checking references/licensing/insurance Reviewing/comparing bids Invoices for materials Trade off - low cost vs. quality Monitoring work Change orders Retaining last payment Financing home improvements 8) Peer counseling - sharing homeowner horror or success stories on maintenance issues 9) Evaluation - preview of next week Session 2 - Personal Financial Management, Tax Planning, Buying Homeowners Insurance 1) Review of last week - any questions? 2) Icebreaker game You have $1000 to spend, how should you prioritize the following: 1- Repair roof after several shingles blew off in storm 5- Buy new living room furniture 2- Replace drafty old storm windows 4- Replace badly stained carpeting 3 - Paint the bedroom 3) Budget planning Important because Prepares you for large expenses Identifies wasteful spending Prepares you for surprise expenses Annual budgets/monthly budgets total income - from all sources interest or dividends part time or seasonal jobs

all personal and family expenses mortgage utilities and telephone insurance regular maintenance and unexpected repairs weddings, graduations, birthdays, holidays... Paying yourself (Savings/Reserve) If it includes rental: vacancy loss (1 month per unit) turnover costs (paint, shades, carpeting, floor cleaning, oven cleaning) advertising Making a budget Involve the whole family Be specific, but be ready to compromise Develop payment strategy depending on when you are paid Use checking account to pay bill and track payments Use 2 checking accounts if you have rental property Keep the slips from ATM machines and debit card and deduct from checking account Save up for things you need rather than charging them Adhere to regular savings plan Look carefully at financing terms; avoid late fees Get on monthly budget plan for utilities Repair reserves Depends on age of house, number of units, condition of house, type of house, siding Wood houses need to be painted every 4-5 years $4,000-$8,000. New roofs can cost $8,000 - $10,000 On a house in moderate condition you may want to budget for two minor repairs ($250 each) and one moderate repair ($1500) per year. Danger signals Budget counseling Consumer Credit Counseling Service 1-800-338-2227 for soft second owners, call MAHA at 822-9100 4) Tax planning Biggest housing subsidy goes to homeowners mortgage interest deduction rental expenses plus depreciation Have CPA or tax service assist you in preparing taxes Use 1040 form Itemize deductions

Deduct interest on the mortgage Ask lender for amortization schedule for your loan Deduct interest on second mortgage as well Deduct points as interest Deduct real estate taxes Make sure you are receiving abatement for owner occupied property Rental property Report rent you receive Deduct from rent cost of direct repairs, turnover expenses, advertising, commissions, collection, bounced check fees, eviction costs Deduct from rent pro-rated general expenses that affect rental unit (1/3 the cost of house painting for three family) Deduct from rent either direct utility expenses or pro-rated common expenses Deduct annual depreciation allowance Report a loss; if your deductions are greater than your income it will lower your taxable income 5) Record Keeping Why are receipts important? Proof of purchases and the amount paid To validate warranties Tax purposes - deductions Resolve product disputes BREAK Create a record keeping system in folders 6) Financing improvements Using the value in your house Equity Market value - brokers commission - principal balance = true equity Equity loans Refinancing Rule of thumb - interest rates go down 2% or more Prepaying your mortgage HILP Get the Lead Out LeadSafe Boston City of Boston PRO loans 7) Foreclosure prevention Delinquency

Notice of default Counseling Notifying the bank of problems Forbearance agreement Modification Temporary rate reduction Deed-In-Lieu Short sale (pre-foreclosure sale) 8) Insurance Homeowners insurance Property protection home and its contents, yard from fire, wind, vandalism, theft Liability legal costs, medical treatment for others, restore their property in case of an accident on your property 80% Guide Mortgage insurance Mortgage Life insurance Flood insurance Title insurance Credit Life and Disability insurance Agent presentation Impact of legislation on urban homeowners Shopping for homeowners insurance Independent agents v. direct writers Fair Plan Replacement cost vs. market value coverage Review of typical policy Questions and answers 9) Evaluation and preview of week 3 1) Review of last week - any questions? Session 3 - Landlord Training, Lead Paint 2) Tenant Selection Illegal discrimination for all landlords, for 2-3 family landlords 3) Peer counseling - sharing homeowner horror or success stories on tenant selection issues 4) Setting Rent Being competitive, fair to your tenant Do rent survey

5) Setting up a good tenancy Getting a responsible tenant is worth another month s vacancy Types of tenancies Lease Written contract with start and end date Binds both parties Can include restrictions like "no pets" Rent increases can only be included as a "tax or utility escalator clause Tenant-At-Will Can be verbal or written No set duration Agreement can be terminated any time by either party with 30 day notice Easier to raise rent and evict than with a lease Importance of clear policies Common areas Parking Basement storage space Hallways Alterations Painting Other Rent collection Be clear about when it is due Ask for communication about delays The grand tour - Moving your tenants in Use and maintenance of appliances, heating, storm windows, bathroom ventilation, smoke detectors, fuses/circuit breakers, floors, plumbing, etc. Policies about trash, lawn, snow removal How to reach you in an emergency Security deposit/last month's rent Security deposit Up to one month's rent Can be used to cover damages or unpaid rent Strict regulations Provide statement of condition of apartment within 10 days

Held in separate interest bearing account Annual interest payment to tenant Substantiate any use of deposit with receipts Subject to triple damages if you violate any regulations Last month's rent Interest is due annually No separate account Landlord access Non-emergency Arrange convenient time in advance Tenant has to give you access to: Make needed repairs Inspect the unit Show the unit to other prospective tenants near the end of tenancy Emergency Examples - water pipe bursting, fire Enter immediately, notify tenant afterward in writing Changing the terms of tenancy Two ways - Both landlord and tenant agree to change or existing agreement must be terminated and a new agreement reached 6) Eviction For nonpayment For any other reason Lease - only when lease is violated Tenant-at-will - no reason necessary providing you are not discriminating or retaliating against a tenant for enforcing their rights 6 Steps: Service of a Notice to Quit nonpayment eviction - 14 day notice other evictions - 30 day notice must be in writing in triplicate Served by sheriff or constable; or yourself with adult witness; or certified mail, return receipt requested Service of a Summons and Complaint Go to local District Court

Getting hearing date right Filing with the court on Filing day 10 days before hearing The Tenant's Answer Day Tenant's written response 3 days before hearing A Court Hearing Hearing before a judge You and tenant reach "Agreement for Judgement" which becomes court order Trained mediator Issuance of a Writ of Execution Issued after 10 days of hearing day Stay of Execution if rent is not owed Writ gives you authority to hire sheriff to forcibly remove tenant (if necessary) 7) Peer counseling - sharing homeowner horror or success stories on eviction issues 8) Alternatives to eviction Mediation Paying a tenant to leave BREAK 9) Housing Codes 10) Lead paint How & Why Is Lead Paint A Problem? Health & Developmental Effects How Kids Get Exposed Why Do We Hear More About It Now Than We Used To? The Requirements Of The Lead Law Homes With Kids Under 6 Must Be Lead Safe No Discrimination Against Tenants With Kids Tenant Notification of Potential Lead Hazards Lead Inspections And Orders To Correct Violations Owner Is Liable If A Child Is Poisoned Homeowners Insurance No Longer Covers You For Lead Poisonings Tenants May Withhold Rent Even If Children Are Unharmed Some Deleading Can Be Done By You Or Anyone You Want To Hire. Other Work Must Be Done By A State Licensed Deleader. The Deleading Process

Initial Lead Inspection Hiring A Licensed Deleader Final Inspection & Dust Collection Financing Deleading "Purchase & Rehab" Mortgages $1,500 Per Unit State Tax Credit ($4,500 for a 3-family home) City of Boston "Purchase & Rehab" grants MassHousing"Get The Lead Out" Program City of Boston Grants & Low Interest Rate Loans Non-Profit Experts To Help You Manage The Deleading Process Neighborhood "One Stop Shopping" Centers For Deleading Lead Safe Boston office in Fields Corner Ecumenical Social Action Council Boston Building Materials Cooperative (For Purchase & Rehab) Metro Boston Housing Partnership (For Purchase & Rehab) 11) Peer counseling - sharing homeowner horror or success stories on lead paint issues 12) Evaluation and graduation