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Northeastern Indiana Association of Realtors In In this issue: 521 Professional Way, Kendallville, IN 46755 In the Know. February 20, 2017 If your actions inspire others to dream more, learn more, do more and become more, you are a leader. John Quincy Adams M A R K Y O U R C A L E N D A R S Feb. 21 Paragon Training: ZipForms, 1-4 PM. RSVP to board office Feb. 23 & 24 CE classes at board office, RECP instructor. Sponsors for all CE classes listed on next page. March 14 21 Board office closed. AE Institute. March 14 Affiliate meeting, 10:30 AM March 16 Lunch n Learn, TBD March 23 & 24 CE classes at board office, UPSTAR instructors. April 20 RPAC event, The Woods, Too, 11 AM 1 PM May 4 & 5 IN Commercial Real Estate conference. May 23 & 24 CE classes at board office, RECP instructor. May 15 & 16 REALTORS Legislative Meetings & Trade Expo, Washington DC June 22 & 23 CE classes at board office, RECP instructor. Nov. 3-6 -- REALTORS Conference & Expo, Chicago, IL Like us on Facebook at Northeastern IN Association of Realtors!! 2017 EXECUTIVE BOARD OF DIRECTORS 2017 Like us on Like Board of Directors Jessica Pineiro, President jpineiro@cbrwg.com Donna Meschberger, Past President donnamrealtor@polarismail.net Ryan Jernigan, President Elect ryan@jerniganauctions.com Mark Hansbarger, Secretary/Treasurer mark@hansbarger.com Patsy Brandgard Trent Curtis Kay Kunce Mike Patka Richard Brown Mark Pontecorvo Daniel Orlando Angel Baczynski n i a o r 1 @ m c h s i. c o m 2 6 0-3 4 7-1 5 9 3

AFFILIATE SPOTLIGHT OF THE WEEK MEMBER NEWS CE Classes: The link to register for any of the RECP classes is: https://realestate.recp.org/coursedisplay.cfm?schid=3908 To register for the Upstar classes, call 260-426-4700. We are fortunate to have the following affiliate members providing breakfast and lunch for the students on these days: Feb. 23 Breakfast sponsored by Scott Kellenberger, Home Warranty Inc. Lunch sponsored by Paul Lang, Union Home Mortgage March 23 Breakfast sponsored by Michelle Clayton, Hallmark Home Mortgage. Lunch sponsored by Campbell & Fetter Bank May 23 Breakfast sponsored by Jerry Hardisty, US Home Inspect. Lunch sponsored by Todd Miller, Beacon Credit Union June 22 Breakfast sponsored by Michelle Clayton, Hallmark Home Mortgage. Lunch sponsored by Abbie Hood, Assurance Title. Condolences to Drew Koeppe at the passing of his grandmother on Feb. 14. Mike Thomas Associates acquired Real Living Homes & Beyond on Feb.1, 2017. Paragon MLS reminders: 1) If the comments in the Remarks field don t describe the listed property, they shouldn t be in there. 2) At this point, subdivisions are not a required field within our Association; however, if the listed property is known to be in a subdivision, it is strongly encouraged to enter it in the field. 3) When entering data, more is better. Social Media reminder: 1) Indiana License law does not allow licensees to offer listings for sale unless they have an agreement signed by the seller. The only other time an agent can post other agents listings is with their permission.

The annual RPAC event is coming! Mark your calendars for Thursday, April 20, and plan now to attend! Same great location (The Woods Too), same great time (11:00 1:00), great silent and live auction items, and great sponsors: Todd Miller, Beacon Credit Union Jamie Miller, Gold Key Home Inspections Cyndi Andrew, Ruoff Mortgage Michelle Clayton, Hallmark Mortgage Paul Lang, Union Home Mortgage Auction items/commitments to date: Caliber Home Loans, Josh Cranfill - NEIAOR Board - Cali Spa Signature Package Assurance Title - David Hardiek & Judi Reely (Anchor Realty) - 2 wine baskets Sandhill Environmental - Patsy Brandgard (Hosler Realty) - dinner & movie card Ryan Jernigan - lighted sign Farmers State Bank Campbell & Fetter Bank Samsung Galaxy 8 tablet computer Andy Treesh (Treehouse Real Estate) IU Collectibles package, including Keith Smart autographed ball Centier Bank, Jas Singh gift card John Longenecker Brown County Gift Basket: $400 Artists Colony Inn & Restaurant Certificate, $25 Big Woods Pizza Co gift card, Brown County wine Contact an RPAC committee member or the Board office to donate an item or two. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NEW! NAR members now have access to the private Members Medicare Exchange. This product is specifically tailored to individual NAR members who are Medicare-eligible. REALTORS may use the Members Medicare Exchange to quote, shop and enroll in a variety of Medicare insurance options, including Part C (Medicare Advantage) or Medicare Supplement Insurance (Medigap), and Part D (Prescription Drug). Within the exchange is a resource center that contains a variety of educational tools to assist NAR members in understanding Medicare overall, plan and coverage options available, and cost-saving strategies. RealtorsInsuranceMarketplace.com/Medicare ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ IAR Website Login How-To: Username = Your NRDS #; Password = Your last name in lowercase (i.e., smith)

3 Ways to Go Over & Above When Working With Referrals America is on the move, and this Realtor is ready to roll with it. Learn how he capitalizes on the surge by building a robust referral market in one of the country s hottest relocation markets. READ MORE ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ LUNCH N LEARN If you missed the Lunch 'n' Learn session on Feb. 16, you missed finding out about the five phases of the real estate auction process, the types of properties that are best for auction, auction advantages, REALTOR involvement at auctions, agency relationships at auctions, and so much more! Presented by Ryan Jernigan and Mike Patka. Sponsored by Cyndi Andrew, Ruoff Home Mortgage. More photos on our FB page and website.

2017 SentriLock Technology Plan Below is a list of initiatives SentriLock IT plans to implement over the 2017 calendar year: 1. Forced updated of SentriSmart: While the primary focus around new versions of SentriSmart are new functionality, there are meaningful bug fixes along with modifications to the application to follow standards set by our two primary platforms of Android and ios. To keep every customer at a minimum standard, we will be forcing an app update to version 3.0.0 on May 17 th, 2017. This version of SentriSmart was published back in October of 2016 and incorporates our Message Center feature which enabled in-app notifications along with a handful of modifications to adhere to the Android and ios platforms. When there is a forced update, it means any time someone opens that app that has a version less than 3.0.0, it will require them to update to the latest version before they can use it. 2. Removing support for ios 7 and Android v5 Operating Systems: Apple and Android are both active in updates and advancements of their operating systems. As these two manufacturers continue to advance operating systems, it also means at some point, they stop supporting older ones. Apple will be ending support of their ios 7 version of their iphone operating system in the coming year and Android has already stopped supporting v5. What this means is they will no longer actively work to patch or correct bugs in the operating system as well as maintain a review of security of the operating systems. It is in both you the customer and SentriLock s best interest to move away from these versions of their operating systems. In an effort to maintain a level of security with our application, SentriLock will no longer support ios 7.x for iphones and OS 5.x for Android as of July 26 th, 2017. 3. Minimum Password Requirements: Lack of a strong password is the number one methods that hackers use to gain access to someone else s online account. To this point, SentriLock has been very flexible with allowing its customers to use nearly any type of password and this is a practice we no longer feel is acceptable in the industry. For anyone that does nearly anything on-line through a web browser or their handheld device, knows the majority of the systems they use have a minimum requirements for their password when creating their account. It is SentriLock s intent to force a minimum password standard of six (6) characters, with one upper case letter, one lower case letter and one numeric value in it and to have every user of our system with this by the end of the 2017 calendar year. If for any reason, your organization has objection to this requirement, exceptions can be made that would allow a non-standard minimum password by signing off on a release stating you understand the risks involved. 4. Required Individual Email Address Per Account: Over the past year or two, more functionality in the website and app have been requested by the SentriLock customer base that would give them more ability to self-manage parts of their accounts versus having to call SentriLock Customer Support. Things like allowing customers the ability to change their own password or PIN has been added to the website and the SentriSmart app. While these are conveniences that give our customers more flexibility, it does expose security risks with an older practice we have accepted in the past of sharing email addresses for multiple user accounts. In order to ensure security for all customers, it is necessary to require every account in our system have a unique email address associated to it. We cannot allow a request to change a password or PIN that would gain access to a lockbox on a property by someone that still has those email credentials. As of the end of the 2017 calendar year, SentriLock will require that every account have a unique email address associated to it. 5. Eliminating SMS as a means to send notifications: One point that was made above was an improved delivery of service and our last initiative we would like to communicate is SentriLock s move away from SMS notifications. An industry trend be it in Social Media apps like Facebook or Instagram or in Finance like with your banking apps, they are no longer using SMS as a means to send notifications or communicate with their customers. The primary reason for this trend is that companies cannot guarantee a higher level of delivery of those notifications to their customers because the carriers will not guarantee their service. We ve developed a feature within our system that is entirely dependent on a third party to deliver and like other companies, we want to move away from that so we are also building our own In-App notification / messaging system within the SentriSmart App. As of October 1 st, 2017, SentriLock will no longer send any of its notifications to its customers via SMS. If a customer would like to receive notifications of any kind, including other notifications they cannot receive via SMS today, they can download the SentriSmart app and receive them via In-App Notifications through our Message Center feature.