Leading Estate Agency and Property Services Group

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group Leading Estate Agency and Property Services Group connellsgroup.co.uk

group Since the first Connells branch opened in 1936, Connells Group has grown into one of the UK s largest, most profitable high street estate agency and property services providers. 1980s 1930s 1960s 1970s 1936 - First estate agency branch opened in Luton 1969 - Ten-branch network acquired by Constantine Group 1978 - First estate agency group to provide in-house training structure 1977 - First agency to provide a bespoke mortgage service to the new homes market 1984 - One of the first estate agency networks to obtain a full listing on the London Stock Exchange 1976 - First agency to provide an in-house mortgage service

2010s 1990s 1996 - Acquired by Skipton Building Society 1991 - Acquired by Scottish Widows - Purchased large part of Prudential Property Services - Connells Survey & Valuation established 2000s 2007 - Acquired the Asset Management Group (AMG) and The New Homes Group 2006 - Rightmove plc floated on the London Stock Exchange - Acquired a stake in TM Group 2004 - First industry awards won 2003 - Acquired Sequence national estate agency network and Sharman Quinney 2002 - Acquired Conveyancing Direct Property Lawyers 2000 - Founder member of Rightmove 2017 - Stephen Shipperley, Chairman of Connells Group, celebrated 40 years in estate agency 2016 - Acquired Paul Dubberley, Touchstone Residential Lettings and Rook Matthews Sayer 2015 - Acquired Gascoigne Halman, online estate agency Hatched.co.uk and nine lettings books 2014 - Acquired Peter Alan - Successful Zoopla flotation 2013 - Initiated major expansion of lettings branch network 2012 - Acquired strategic stake in Hearthstone Investments plc 2011 - Acquired Burchell Edwards, Just Wills Group and a stake in LMS Group 2010 - Acquired Vibrant Energy Matters - One of Zoopla s founding shareholders - Established Redstone Wills Our ownership by the Skipton Building Society offers security of unparalleled financial strength, established and robust corporate governance and significant PII covenant

High Street Estate Agency Connells Group is one of the largest and most successful estate agency networks in the UK with nearly 600 branches nationwide. We are also proud winners of 64 national estate agency awards since 2004, including Best Large Estate Agency and Best Large Lettings Agency at the concluding Estate Agency of the Year Awards. GOLD national lettings agency 2016 Our branches offer the perfect combination of property services to home buyers, sellers, landlords and tenants, including: Residential sales Residential lettings Mortgage services New homes Auctions Land and planning Conveyancing Surveys and valuations Asset management EPC provision Will writing Residential Property Auctions Through our leading London-based auction house, Barnard Marcus and our regional auction centres, we are one of the UK s largest residential property auctioneers.

Local Expertise National Strength Connells Group trades under well-known and trusted local estate agency names. Nearly 600 branches 72,000 property sales per year

Land and Planning Connells Group Land and Planning is a leading multi-disciplinary, national development agency that has been established for more than forty years. We have a dedicated team of land professionals operating nationally who offer a wide range of services tailored towards the acquisition and disposal of land on behalf of housing developers and land owners. Our many clients include public bodies and institutions, corporate and private land owners, housing associations and regional house builders. From identifying the initial development opportunity through to the completed scheme, we provide an all-encompassing, end-to-end service to land owners and developers. Our expert strategy, coupled with our local housing market knowledge, ensures we optimise the value of the scheme for our clients at all stages. The Group s land team is supported by a national new homes operation that provides regional housing market intelligence and expertise in the selling of new homes through our estate agency branch network. National network of 45 land and planning experts

New Homes Connells Group prides itself on delivering a comprehensive service to meet and exceed the needs of builders and developers. Nationally, we sell a broad range of new homes from single units to large developments creating new residential areas. We produce in-depth market intelligence, cost-effective marketing solutions and recruit knowledgeable sales representatives to work on site. We also offer dedicated new homes conveyancing and mortgage services, and can help with assisted move options or part exchange. We also work with a number of investors specifically looking to purchase new builds. Largest agency for new home sales in the UK Our multifaceted approach to new homes products, our understanding of the needs of house builders and our ability to market new homes effectively make us the first choice for many leading UK builders and developers. More than 40 new homes specialists 9,100 new home sales a year Dedicated new build mortgage services consultants available

Mortgage Services Connells Group has a national network of more than 600 trained and qualified mortgage consultants, offering advice on a range of mortgage and protection products. Long-standing relationships with our lender partners mean that Connells Group can sometimes offer exclusive rates to customers. Our mortgage services business offers a major distribution channel to lenders. Controlled and robust processes ensure the highest quality of service to lenders and customers. The size and scale of Connells Group makes us one of the largest mortgage intermediaries in the UK. Our customer-focused approach to mortgage provision, through our large network of mortgage consultants and their support teams, is the reason why customers come back to us time and time again. Connells Group also includes the UK s leading new homes mortgage specialist. The New Homes Group encompasses New Homes Mortgage Helpline, Torc24 and Stan Collins & Co. 92% of customers in 2017 were happy with the service received from our mortgage consultants 10bn worth of mortgage applications submitted in 2017

Surveys and Valuations Top 3 survey and valuation business Connells Survey & Valuation is a leading supplier of valuation panel management and associated residential valuation and surveying services. 300 RICS surveyors We deliver flexible nationwide service solutions through a large team of dedicated people, including chartered surveyors and specialist service management staff. Our clients operate across the property and financial markets, each requiring bespoke services to meet their needs, including: Mortgage valuations Private home buyer and building surveys LPA receivers valuations Repossession valuations Audit Portfolio analysis Expert witness reports At the heart of our business is a sophisticated risk and fraud management model which is underpinned by Quality Assurance ISO 9001:2015 accreditation.

Asset Management Corporate Lettings Founded in 1997, the Asset Management Group (AMG) specialises in asset management services to banks, building societies, mortgage lenders and corporate clients. OUR SERVICES INCLUDE: Possession and probate property sales Full marketing programme with comprehensive updates and reporting Business and personal values are the key to AMG s success, treating each property on its own individual merit s, ensuring a personal and professional service with complete focus on fair customer outcomes. Our corporate lettings service offers lettings and property, block and portfolio management services to a wide range of clients and can be fully tailored to your needs. Our experience handling property portfolios of all sizes, coupled with our national lettings branch network means we are uniquely placed to source tenants quickly, with the focus on achieving maximum rent and minimising void periods so our clients achieve maximum yields. We appoint a dedicated Client Services Manager to each account who has a complete overview of a client s portfolio, supported by real-time management information, giving a well-informed, single point of contact. Corporate lettings clients include: Asset managers Private investors Insolvency practitioners Lenders Administrators Institutional investors LPA receivers Social housing providers Professional landlords Live management information and updates via our online system Complete payment and invoicing process Assisted voluntary sales End of term assisted sales Shared ownership case management and sales Specialised maintenance company covering the UK

Energy Performance Certificates and Inventories Conveyancing Vibrant Energy Matters was established in 2008 to service the requirements of the Housing Act and The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 in respect of the provision of Energy Performance Certificates (EPCs). The business has grown substantially over the years to become the UK s leading provider of EPCs, responsible for one in every 10 that are carried out. Over recent years, we have successfully developed more than 25 different services for the residential and commercial property market and in that time we have also become the UK s largest provider of outsourced inventories. We have a diverse range of clients, ranging from one-branch estate agents to the largest social housing providers in the country. UK s leading EPC provider carrying out 90,000 a year UK s largest properties services company As part of Connells Group, Conveyancing Direct has provided expert legal services to the residential property market since 1992, and has grown considerably in recent years. Priding itself on its staff, and using technology to full advantage, Conveyancing Direct focuses on delivering a professional customer service for purchases, sales and remortgages.

KEY CONTACTS Estate Agency David Plumtree Group Chief Executive (Estate Agency) 01525 218669 david.plumtree@connellsgroup.co.uk Land, Planning and New Homes Roger Barrett Group Land Director 01604 622444 roger.barrett@connellsgroup.co.uk Residential Lettings and Corporate Lettings Stephen Nation Group Lettings Managing Director 01525 218669 stephen.nation@connellsgroup.co.uk Mortgage Services Adrian Scott Group Mortgage Services Director 01525 244237 adrian.scott@connellsgroup.co.uk Asset Management Simon Matthews Managing Director, AMG 01483 456231 simon.matthews@amgltd.co.uk Surveys and Valuations Ross Bowen Managing Director, Connells Survey & Valuation 01525 218630 ross.bowen@connells.co.uk New Homes Mortgages Terry Higgins Mortgage Services Director, The New Homes Group 01206 715415 terry.higgins@tnhg.co.uk EPCs and Inventories Daniel Kittow Vibrant Energy Matters 0845 0945192 daniel.kittow@vem.co.uk Conveyancing Jeremy Davy Conveyancing Director 01525 218681 jeremy.davy@connellsgroup.co.uk Connells Group describes companies and brands within the Connells Limited group of companies. Connells Limited is registered in England and Wales under company number 3187394. Registered Office is The Bailey, Skipton, North Yorkshire, BD23 1DN. VAT Registration Number is 500 2481 05. For the activities of advising on regulated mortgages and non-investment insurance contracts, Connells Limited is authorised and regulated by the Financial Conduct Authority. Connells Limited s Financial Services Register number is 302221. November 2018 VERSION 3 RESI/CON019/18 MS/CONNG/2799/09.18 group connellsgroup.co.uk