October 10, 2018 November 13, Case Summaries. Letters of Reprimand. Administrative Penalties. Hearing Panel Decisions. Lifetime Withdrawal

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Case Summaries October 10, 2018 November 13, 2018 Letters of Reprimand Administrative Penalties Hearing Panel Decisions Lifetime Withdrawal 1

Case Summaries Welcome to the Case Summaries monthly magazine. Inside you will find the summaries for all disciplinary decisions occuring at the Real Estate Council of Alberta (RECA) since the previous newsletter, including any suspensions and approved lifetime withdrawals from the industry. RECA is authorized to carry out conduct proceedings under Part 3 of the Real Estate Act. To review RECA s Publication Guidelines, click here. For more information about the cases summarized in this publication, please click on the underlined blue heading at the start of each summary. 2

Letters of Reprimand Donald Stewart Leard, Real estate associate registered with Greater Calgary Real Estate Services Inc. o/a Greater Calgary Real Estate failed to provide competent service [s.41(b) of the Real Estate Act Rules] Mr. Leard measured a property according to Residential Measurement Standard (RMS) guidelines, but failed to accurately record the RMS measurements Mr. Leard failed to represent the property according to the RMS Guidelines Ashley Lorraine Moore, Real estate associate registered with 1284780 Alberta Ltd. o/a Century 21 1 st Choice Realty failed to provide competent service [s.41(b) of the Real Estate Act Rules] Ms. Moore measured a property according to RMS guidelines, but failed to accurately record the RMS measurements Ms. Moore failed to represent the property according to the RMS Guidelines Industry professionals must provide competent service. In these cases, the industry professionals failed to accurately record the property measurements. The RMS guidelines require all residential real estate professionals to personally measure, or engage a qualified person to measure, all properties they are listing for sale. Donald Stewart Leard, Real estate associate registered with Greater Calgary Real Estate Services Inc. o/a Greater Calgary Real Estate industry members must not make representations or carry on conduct that is reckless or intentional and that misleads or deceives any person or is likely to do so [s.42(a) of the Real Estate Act Rules] Mr. Leard listed a property and added that it had been professionally measured according to RMS guidelines by Red Dot Services Mr. Leard included the listing comment on the wrong listing the listing was measured by Mr. Leard himself and not by Red Dot Services Red Dot Services had measured another property for Mr. Leard Real estate professionals have a responsibility to ensure the information in their listings is accurate. In this case, the industry professional should have reviewed his listings for accuracy before listing. 3

Letters of Reprimand Shawn Patrick Riley, Real estate associate registered with Twin Oaks Real Estate 1993 Inc. o/a RE/MAX House of Real Estate failed to obtain signatures from all relevant parties when entering into a service agreement [s. 43(2)(a) of the Real Estate Act Rules] in July 2018, Mr. Riley attempted to enter into a service agreement with two sellers at a property the service agreement was signed by one of the sellers and was listed on the local listing service the other seller was informed by a neighbour of the listing and contacted the brokerage the listing was removed from the local listing service on August 31, 2018 both of the sellers signed the written service agreement and the house was re-listed Real estate professionals working with clients in residential real estate are required to have written service agreements with those clients. The written service agreement must have all relevant signatures on the agreement before listing. In this case, the industry professional should have never listed the home until both parties had signed the written service agreement. Nicholas Anthony Lima, Real estate associate registered with South Star Realty Inc. o/a Maxwell South Star Realty industry members must not engage in conduct that undermines public confidence in the industry, harms the integrity of the industry, or brings the industry into disrepute [s.42(g) of the Real Estate Act Rules] Mr. Lima sent an email to his clients discussing concerns over a buyer viewing the property the email contained unprofessional phrases and tone Industry professionals must demonstrate good character at all times when dealing with a client. One aspect of good character is professionalism. In this case, the industry professional should have ensured his emails to his clients were professional. Industry professionals must always maintain their composure and communicate in a professional manner. 4

Administrative Penalties Ben Edward Maize, Real estate associate registered with 901047 Alberta Ltd. o/acentury 21 Nordic Realty failure to immediately notify, in writing, the executive director [s.40 of the Real Estate Act Rules] $1,000 Industry members must immediately notify, in writing, the executive director when certain events occur. In this case, the industry professional had a situation requiring notification occur months before he notified the executive director. Immediately is defined as without delay, and in the absence of extraordinary circumstances, written notification to the executive director should occur not more than five days after the event in question. Michael Robert Holmes, Real estate broker registered with Larlyn Property Management Limited failed to file brokerage accounting within three months of the fiscal year end [s. 91(4) of the Real Estate Act Rules] the brokerage fiscal year end was due on July 3, 2018 RECA sent numerous email reminders to file the appropriate forms by July 3, 2018 Mr. Holmes requested an extension to RECA on July 5, 2018 RECA declined the request on July 5, 2018 Mr. Holmes filed the fiscal year end on August 14, 2018 $1,500 A brokerage must file its accounting with Council no later than three months after the end of the brokerage s fiscal year. In this case, the broker filed the forms after the deadline despite RECA sending numerous email reminders. 5

Administrative Penalties Robin Lloyd Smashnuk, Real estate associate registered with Excellence Real Estate Edmonton Ltd. o/a RE/MAX Excellence industry members must not make representations or carry on conduct that is reckless or intentional and that misleads or deceives any person or is likely to do so [s.42(a) of the Real Estate Act Rules] on April 24, 2018, Mr. Smashnuk completed the Individual Identification Information Record as part of the requirements of Canada s Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations section A.1 of the Record requires that the client s identity be ascertained by comparing them to the photo on their driver s licence Mr. Smashnuk s client was not present when this document was completed Mr. Smashnuk first met his client on May 7, 2018 but dated the record as meeting him on April 24, 2018 $1,500 Brokers and brokerages rely on their representatives to carry on the business of the brokerage in a timely and competent manner and in accordance with other legislation that affects trading in real estate. In this case, the industry professional misrepresented his activities to appear to be in compliance when, in fact, he did not compare his clients identity in accordance of Canada s Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations. Mr. Smashnuk also misrepresented the date that he met his client in person. Industry professionals must never mislead or misrepresent any information. 6

Hearing Panel Decision Robert Cundal, Real estate broker registered with 1707634 Alberta Ltd. o/a 2% Realty Edge GP Issues: Industry members must fulfill their fiduciary obligations to their clients [s.41(d) of the Real Estate Act Rules] Industry members must not make representations or carry on conduct that is reckless or intentional and that misleads or deceives any person or is likely to do so [s.42(a) of the Real Estate Act Rules] Facts: Mr. Cundal represented a buyer in a property purchase in July 2016 a purchase contract was entered on July 15, 2016 the purchase contract required an initial deposit of $1,000 and an additional deposit of $4,000 as Mr. Cundal s client was frequently out of town, making it inconvenient to provide a physical bank draft, Mr. Cundal agreed to accept the client s deposits through an email transfer. At the Hearing, it was clarified that the client suggested using email transfer Mr. Cundal did not verify with his brokerage whether accepting deposits in this way was acceptable Mr. Cundal accepted the deposits into his own account, intending to issue a bank draft to the brokerage at a later time three deposit amounts were received by email: $1,000 on July 15, 2016; $3,000 on July 19, 2016 and $1,000 on July 20, 2016 between July 20 and July 29, 2016, some of these funds were used by Mr. Cundal for purposes other than what they were intended for on July 30, Mr. Cundal s broker emailed him asking where the deposit funds were Mr. Cundal misrepresented to his broker that he was waiting on an amendment and date change Mr. Cundal did not provide the deposit funds to the brokerage until three months later, when the brokerage received a release letter from the lawyer. At that point, the funds were immediately provided to the brokerage by Mr. Cundal 7

Hearing Panel Decision Outcome: On August 15, 2018, Mr. Robert Cundal submitted a statement of Admission of Conduct Deserving Sanction ( ACDS ) in regards to certain events which took place beginning in July of 2016. The Panel ordered the following: 1. The Hearing Panel ordered Mr. Cundal to pay a fine of : a)$3,000 for the breach of Section 41(d) of the Rules (fiduciary duties) b)$1,500 for the breach of Section 42(a) of the Rules (misrepresentation) 2. The Hearing Panel ordered no costs in this matter 8

Hearing Panel Decision Steve Sedgwick, Real estate associate registered with Noralta Real Estate Inc. o/a Royal Lepage Noralta Real Estate Issues: A person who is required to answer the questions of a person conducting an investigation shall co-operate with the investigator and promptly respond to the questions [s.38(4)(a) of the Real Estate Act Rules] Industry members must not participate in fraudulent or unlawful activities in connection with the provision of services or in any dealings [s.42(b) of the Real Estate Act Rules] Facts: Mr. Sedgwick presented a forged Agreement to the RECA investigator claiming it was an original copy he made a misrepresentation to the RECA investigator that he had obtained a handwriting analysis report regarding the forged document but failed to provide the report when requested he provided a false written statement to RECA stating the Agreement was signed and that he had an original version and continued to be dishonest in his written response and other communications throughout the RECA investigation lied to his client when they asked if they had signed an Agreement fraudulently created an Agreement by copying and pasting the initials and signatures of his clients from a different document lied to his broker when he questioned him about the Agreement, which was to his benefit and to ensure that he would receive commission sent an email to the clients with the forged Agreement to convince his clients that they had entered into a contract, which was to his benefit and to ensure he would receive commission 9

Hearing Panel Decision Outcome: The Hearing Panel determined that Mr. Sedgwick engaged in conduct deserving of sanction. The Panel ordered the following: 1. The Hearing Panel ordered Mr. Sedgwick to pay a fine of: a) $10,000 for the breach of section 38(4)(a) of the Rules b) $15,000 for the breach of section 42(b) of the Rules 2. a three month suspension of Mr. Sedgwick s authorization to trade in real estate (starting November 6, 2018) 3. Mr. Sedgwick to complete the education upgrade course: Ethics, Professionalism and Risk Reduction 4. costs of $1,590 10

Lifetime Withdrawal Carol Ann Fletcher - Lifetime Withdrawl from Industry On October 17, 2018, Carol Ann Fletcher, previously a real estate associate in central Alberta, applied to permanently withdraw from industry membership. At the time of her application, Ms. Fletcher was the subject of conduct proceedings under the Real Estate Act. The issues under investigation were whether Ms. Fletcher: presented non-existent buyers to sellers fabricated offers did not handle deposits from alleged buyers through the brokerage was the only individual who had contact with the alleged buyers and proceeded to speak on behalf of these buyers to lawyers and sellers At the time of Ms. Fletcher s withdrawal from industry, there had been no disciplinary hearing, admissions, or findings of fact. The Real Estate Council of Alberta approved Ms. Fletcher s application to withdraw, and this results in a voluntary lifetime prohibition from industry membership; conduct proceedings are now discontinued. 11

RECA Management BOB MYRONIUK Executive Director DALE CAWSEY Director of Corporate Services JOSEPH FERNANDEZ Director of Education Programs JEAN FLANAGAN Director of Strategic Initiatives & External Relations CHARLES STEVENSON Registrar 202, 1506 11 Avenue SW, Calgary, AB T3C 0M9 Phone (403) 228-2954 Toll-free 1-888-425-2754 Fax (403) 228-3065 www.reca.ca WARREN MARTINSON General Counsel CONTACT RECA Case Summaries are published by the Real Estate Council of Alberta. Please forward any questions regarding the content of Case Summaries, or any questions regarding licensing or mandatory education, to info@reca.ca 2018 Real Estate Council of Alberta 12