GOLDEN ISLES ASSOCIATION OF REALTORS STRATEGIC PLAN. March 15, 2009 Approved June 25, 2009

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GOLDEN ISLES ASSOCIATION OF REALTORS 7 Glynn Avenue Brunswick, GA 31520 2009-2010 STRATEGIC PLAN March 15, 2009 Approved June 25, 2009 GIAR 09-10 Strat Plan 6-25-09REV 1

MISSION STATEMENT Dedicated to serving the housing and property needs of our community in the most efficient and professional manner. To promote and benefit real estate professionals; Protect the public from unethical practices; Provide information; and Promote high standards of professional conduct and community involvement VISION STATEMENT To be known as the professional organization of REALTORS in our community recognized by our membership, clients and the general public. CORE SERVICES Governance (Structure, Operations, Administration, etc.) Member Services (Professional Development/Education, Code of Ethics/Professional Standards, Alllances & Affiliations. Member benefits). Outreach (Public Relations, Advocacy, Community Projects and Member Social Events. Legislative (Private Property Rights, Monitor Public Policy State/Local Levels to Protect Real Estate Industry) GIAR 09-10 Strat Plan 6-25-09REV 2

Golden Isles Association of REALTORS Objectives The objectives of the Association are: 1. To unite those engaged in the recognition of conduct in the real estate profession for the purpose of exerting a beneficial influence upon the profession and related interests. 2. To promote and maintain high standards of conduct in the real estate profession as expressed in the Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS. 3. To provide a unified medium for real estate owners and those engaged in the real estate profession whereby their interests may be safeguarded and advanced. 4. To further the interests of home and other real property ownership. 5. To unite those engaged in the real estate profession in this community with the Georgia Association of REALTORS and the National Association of REALTORS, thereby furthering their own objectives throughout the state and nation, and obtaining the benefits and privileges of membership therein. 6. To designate, for the benefit of the public, individuals authorized to use the terms REALTOR and REALTORS as licensed, prescribed, and controlled by the National Association of REALTORS. GIAR 09-10 Strat Plan 6-25-09REV 3

SHORT TERM GOALS: 1-3 YEARS 1.) Promotion and Publication (internal and public) a) Promote current housing statistics for media b) Promote the benefits of using a REALTOR c) Promote the services of REALTORS to the public d) Promote the value of a REALTOR to non-english speaking consumers e) Promote state and local real property issues to the public f) Promote our different committees and their involvement in the Association, both to membership and the public g) Promote Community Activities i. Highlight the GIAR contributions to and participation in Habitat for Humanity, CASA, and Relay for Life, etc. ii. Promote projects to benefit worthy organizations, i.e.; Hospice, etc. 2.) Political and Governmental Affairs a) Promote RPAC continue ways to educate membership and public and encourage contribution and recognition at all levels b) Stay current with laws and regulations. Promote to the membership. c) Attend and report back on county commissioners and planning committee meetings d) Encourage an active role in Call for Action and send Call for Action requests for issues affecting local, state and national issues GIAR 09-10 Strat Plan 6-25-09REV 4

e) Stay current with state and federal issues. Relay info to membership f) Forums explore offering more g) Explore better ways to communicate to members and public community and governmental issues and results 3.) Membership Participation a) Educate members on the proper use of the REALTOR R b) Promote the use of the REALTOR R in all aspects of business (letterhead, pins, cards, etc.) c) Promote the NAR Member Benefits program to all members of the Association d) Encourage members to join and participate in state and local community organizations i. Identify the organizations in which our members are already participating and promote and recognize those activities ii. Educate membership on the values of NAR, GAR and GIAR membership e)continue our participation in Chamber of Commerce f)improve our relationship with our Affiliates g)develop new relationships with other industry groups 4.) Professional Development a) Make continuing education courses available to all members b) Send out survey to all members to inquire needs/wants of education classes c) Promote new courses GIAR 09-10 Strat Plan 6-25-09REV 5

d) Offer courses focused toward broker/manager education e) Offer courses focused toward niche markets (2 nd home market, first time home buyers, international buyers, etc.) f) Provide programs and courses that promote professionalism g) Provide Code of Ethics courses h) Provide education tailored to members working with multicultural consumers i) Increase awareness of scholarship available through the GIAR j) Provide night classes on several subjects. k) Continue and grow on-going non CE training (technology, finance/new homes) l) Examine internet vs. classroom classes m) Explore the use of motivational speakers n) Creation of leadership development program. This program should consist of several educational programs that upon completion would qualify participants to levels of leadership with our association. o) Review the utilization of the new telecommunications training system (video conferencing) to offer subjects currently available in other locations 5.) Technology/MLS coordination a) Keep members informed regarding technology trends and developments b) Provide technology classes with help of the Education Committee c) Assist the membership with technology issues d) Update MLS as needed and encourage suggestions GIAR 09-10 Strat Plan 6-25-09REV 6

e) Establish a broadcast broker network f) Research different MLS systems and look at future contracts 6.) Management a) Increase awareness of scholarships via MLS front page, newsletter/ website b) Broker Council i. Increase participation of brokers ii. Promote dissemination of all current information a it applies to brokers c) Continually invite affiliates and increase their participation d) Promote programs available to all members such as respect for peers, respect for buyers and seller, business etiquette, the REALTOR Code of Ethics and REALTOR Pride e) Ensure the participation of all Association Directors, Grievance and Professional Standards committee members in taking the necessary training programs to qualify f) Ensure all new members attend two (2) day orientation including ethics. Work to improve format, content and usefulness. g) Develop and maintain all by-laws and policies for Association and MLS. h) Research on new facility including parking, availability for our own school i) Research new building and facilities research possible REALTOR Store, rentable office space, etc. 7.) Budget a) Review past expenditures for trends and improvements to GIAR 09-10 Strat Plan 6-25-09REV 7

the budgeting process. b) Develop ways to produce non-dues revenue. c) Review budget analysis and forecasts LONG TERM GOALS 1) Future Leadership / GAR & NAR involvement a) Encourage members to volunteer for State Leadership positions b) Encourage members to seek Public Office c) Encourage members to participate in the leadership academy d) Promote members to be involved in state governmental affairs e) Continue to support participation in committee and board activities f) Promote training to enhance the above 2) Facilities a) Research possibility of our own school, better parking, etc. b) Continually up-keep, up-grade of Board office c) Monitor condition of board building d) Research possibilities on newer facility with emphasis on parking, hiring on site schools and having an on-site store 3) RPAC a) Promote RPAC explain and educate member benefits b) Organize fundraising for GIAR 09-10 Strat Plan 6-25-09REV 8

c) Invite a GAR speaker to promote RPAC d) Dinner for old and new members to increase participation in RPAC- Sterling R Reception, how to improve, explore what can be done separately e) Develop methods to improve major donor investments 4) MLS a) Form a task force to study a potential merger with neighboring associations b) Explore combining the MLS and GIAR boards c) Analyze the number of board members require d) Continue to analyze contracts and future MLS Providers e) Review needs for a regional MLS system. Coordinate with other Realtor Associations/boards ############### GIAR 09-10 Strat Plan 6-25-09REV 9