Samir Ahmad Abuznaid Current Address President, State Audit and Administrative Control Bureau Ramallah, P.O. Box 755 West Bank, Palestine Tel. Work: +970 2 2972289-93 Cell:0568 500 870 Fax:+970 2967716 Permanent Address Dura Hebron P.O. Box 1,Alkufah Street West Bank, Palestine Tel. (02) 2280833, Cell:0598 930 843, e-mail: sameerznaid@yahoo.co.uk sameerznaid@facb.gov.ps Education Degree Subject University Year Ph.D. and Glasgow University, Glasgow, (UK) 1990 Organizational Behavior MBA Business & Marketing Oral Roberts University, Tulsa, 1982 Oklahoma, (US.A) BS.C Business Administration Eastern Mennonite University, Virginia, (USA) 1980 Employment 1. President, State Audit and Administrative Control Bureau, June 2012-Present. 2. President of Hebron University, December 2011- June 2012 3. Advisor to the Board of Trustees and Associate Professor of and Marketing, Hebron University, November 2011-June 2012. 4. Acting Governor of Hebron, Hebron Governorate, October 2008- November 2011. 5. Associate Professor of and Marketing, Hebron University, September 2005- October 2008. 6. Vice President for Academic Affairs, Hebron University, September 2004 September 2005. 7. Dean - School of Finance and, Hebron University. August 1994 2005.Key founder of the School. Developed curriculum and courses description in five major fields. 8. Chairman, Department of, and Acting Dean, College of Economics and Administrative Sciences, An-Najah National University, Nablus, West Bank. 1992 1994. 9. Assistant Professor Department of, College of Economics & Administrative Sciences, An-Najah National University, Nablus, West Bank. 1983 1994. 1
Courses Taught Taaught the following courses to graduate and undergraduate students 1. Principles 2. Strategic 3. Sales and Marketing 4. Marketing 5. Advanced Human Resource 6. Organization Theory 7. Organizational Behavior 8. Office 9. Contemporary Issues in Business 10. Advertising and Publicity 11. English Business Communication 12. Risk &Crisis 13. Marketing Principles 14. Case Studies in Business 15. Business Administration 16. Advanced Strategic 17. Entrepreneurship 18. Secretarial Duties 19. Project 20. Client Service/Care 21. Small Business 22. Retail 23. Negotiating and Contracting 24. Consumer Behavior 25. Not for Profit 26. Marketing of NGO s 27. Business Ethics 28. Business Administration Awards 1. Fulbright Visiting Specialist Award: Direct Access to the Muslim World (Most Prestigious Award given by the United States Government). Academic Year 2004-2005. Taught Business and Cross-cultural Courses at Portland Community College (PCC), Portland, Oregon, USA. Visit was financed and sponsored by the United States Department of State. 2. Deutscher Akademischer Austauschdienst (DAAD), University of Mannheim, Germany, Aug-Oct. 1992. 3. Foreign Commonwealth Office Award (FCO), British Council Jerusalem, 1989-1990. Award was financed by the British Consulate, Jerusalem. 4. Arab Student Aid International Grant, NJ, U.S.A, 1988 1989.Award was financed by Government of South Korea. 5. Outstanding Achievement Award, Oral, Roberts University, Tulsa, Oklahoma, USA, 1980 1982. 6. 8Academic Scholarship, Eastern Mennonite University, Harrisonburg, VA, U.S.A, 1977 1980. Publications 1. Abuznaid, S.A. Islamic Marketing: Addressing the Muslim Market. An-Najah University,Nablus, West Bank, Journal for Social Sciences, Volume 26(6) 2012. 2. Abuznaid, S.A. The GCC Countries as Knowledge Based Economies: Future Aspirations and Challenges. Chapter Co-authored with David Weir, Nabil Sultan and Beverly Metcalfe in: The New Post Oil Arab Gulf.First Published by Saqi, 2011. 3. Abuznaid, S.A. Leadership in Jordan Organizations: How Does it Differ from Leadership in Western Organizations? Chapter Co-authored with David Weir in: Leadership Development in the Middle East, Edward Elgar Publishing, 2011. 4. Abuznaid, S.A. Managing a Family Business in a Complex Environment: The Case of the West Bank, Palestine. Chapter to be Published in the Book: Family Business: History, Culture and. Book due to be issued in the UK in 2013. 2
5. Abuznaid, S.A. Marketing Mix in Islam: Exploring the Difference, Journal of Islamic Marketing (JIMA), due to be published in 20012.Emerald Group Publishing. 6. Abuznaid, S.A. The Palestinian Economy under Occupation. Paper Presented at Bentley University Global Business Symposium and Teaching Business Ethics Workshop Under the theme The place of Business in Seeking Sustainable Future for the Israeli Palestinian People. May 17-21, 2010.Waltham, Massachusetts, USA. 7. Abuznaid, S.A. Business Ethics in Islam: the glaring gap in practice, International Journal of Islamic and Middle Eastern Finance and, Volume 2, Number 4, 2009, pp. 278-288.Emerald Group Publishing Limited. 8. Abuznaid, S. and Sharif, S. Impact of Marketing Mix on Customer Satisfaction; A Field Study on Commercial Banks in the West Bank, Palestine. Journal of Human Sciences, Volume 13, No.1.pp.212-233, December, 2009. Al-Aqsa University, Gaza. 9. Abuznaid, S, A. and Sharif, S. Service Quality of Commercial Banks in the West Bank and the Extent of Customers Satisfaction, Journal of Economies of North Africa, Algeria, Volume 5,2008. 10. Abuznaid, S, A. The Impact of Marketing Mix on Customer satisfaction: The Case West Bank Banks. Journal of Al-Aqsa University Series of Human Sciences,Gaza,Palestine,2009 11. Abuznaid, S.A. and Weir, David: Dealing with Complexity in the Multinational Business Environment: Beyond Simplistic Paradigms of Culture, Communication and Control: Some Examples from the Arab Middle East: In Strategic in Multinational Organizations. Edited by Kevin O. Sullivan, spring 2007, Wiley. 12. Abuznaid, S.A. Islam and : What Can be Learned? Thunderbird International Business Review, Volume 48(1) January 2006, Wiley Periodical, Inc. 13. Abuznaid, S.A. Abufarah. Y. Promotion Activities in the Hotel Environment, Journal of Economies of North Africa, Algeria, Volume 3, 2005. 14. Abuznaid, S. A. The Economics of a Knowledge Community, Arab Human Development Report 2003, Building a Knowledge Community Development Studies Program, Birzeit University 2004. 15. Travellers Guide: Tips on How to Travel in Different Cultures. Alwatan Center for Publishing, 2004(in Arabic). 16. Palestinian NGOs, Sector Development Perspective, Sponsored by Welfare Association Consortium, Jerusalem (WAC), December 2002. 17. Abuznaid, S. A and Others, Small Business Development in the Palestinian National Authority: Current Situation and Future Prospects Netherlands Palestinian Israel Research Program, (NIRP), May 2000. 18. Abuznaid, S.A and Isobl Doole, Palestinian Businesses in the West Bank: An Exploratory Study of SME Exporting Activities, Motivation, Needs and Barriers, An Najah University Journal of Research, Volume 13, No.1, 1999. 19. Abuznaid, S.A Environmental Pressures Facing Palestinian Managers on the West Bank, Hebron University Research Journal, Volume1, August 1999. 20. Abuznaid, S.A and Rateb Sweiti, The Political Economic Situation in Hebron: The Case of the Old City a research paper presented at the First Academic Conference, Hebron Regency Hotel, organized by Hebron Rehabilitation Committee, Hebron, April 26 28, 2000. 21. Abuznaid, S.A Business Ethics and Corruption in the Middle East unpublished Paper Presented at the International Transparency Conference, Sorbonne University, and Paris. October 22, 1998. 3
22. Abuznaid, S.A. "Public Education under the Palestinian National Authority" a research paper presented at the Fourth Arab Conference, Center, and University of Bradford, UK. 16-18 July 1996 23. Abuznaid, S.A. "Islam and " a research paper presented at the Second Arab Conference, Center, University of Bradford, U.K. 5-7 July 1994 24. Abuznaid, S.A. " Palestinian Women: From Followers to Leaders". A research paper presented at the First Arab Conference, held at the Universityof Bradford, U.K. 6-8 July 1993. 25. Abuznaid, S.A. "Arab on the West Bank: The Case of the Intifada" a research paper delivered to the Annual Conference of the British Academy of, UK, 9-11 September 1992. 26. Abuznaid, S.A. "Aspects of Attitudes, Beliefs and Business Culture on the West Bank", unpublished PhD Thesis, University of Glasgow, Scotland, and U.K. 1990. 27. Abuznaid, S.A. Book Review "Strategic of Services in the Arab Gulf States Kassem and Habib, 1989, European Journal, U.K, 1990. 28. Abuznaid, S.A. " Marketing of Industrial Products in the West Bank and Gaza "unpublished research, Dar Al Hadara, Nablus, 1987. 29. Abuznaid, S.A. "Marketing and Processing of Grapes in Hebron District, Hebron University Research Center, Hebron, 1987. 30. Abuznaid, S.A. Agricultural Marketing in Palestine 1986. 31. Abuznaid, S.A. "Today s Business Communication" Unpublished Book, Al-Awda Office, Jerusalem, 1985. 32. Extensive Articles and literature on, Marketing and Project in Local Newspapers, Magazines and Journals, 1983 Present. Membership of Professional Bodies 1. Member of the Board Council, Dura Municipality, March 2004 June 2012. Appointed by Palestinian Minister of Local Government and Administration. 2. Member of the Board and key Founder of Dura Society for Science and Academy, April 2011 Present. Licensed by Palestinians Ministry of Interior and Ministry of Education and Higher Education. Ramallah. 3. Member of the Editorial Team, Journal of Islamic Marketing (JIMA), Emerald Group Publishing Limited. 4. Member Of the editorial Team, Journal of Islamic and Middle Eastern Finance and, Emerald Group Publishing Limited. 5. Member of the Advisory Committee, Human Development Report in Palestine (HDR). Beirzeit University, Studies Development Program, 2002-2004 6. Member of the Editorial Board, Business Process Journal, Developing reengineering towards integrated process management, Emerald Group Publishing.2001-2003 7. Member of the Committee for the Development of Strategic Plan for Higher Education in Palestine, Appointed by Palestinian Minister of Higher Education. Ramallah 2000. 8. Member of the Dean s Council, Euro-Arab School, Granada, Spain. October 1998-2002. 9. Key Founder and Elected Member of the Board of Directors, Palestine for Credit and Development (FATEN). Ramallah April 1998-Present. 10. Board and Member of Assembly, Palestinian Development Fund(PDF). Jerusalem, August 1996-Present. 11. Member of the Advisory and Editorial Board, Business Process Journal, 4
University of Bradford, England.1994-1996. 12. Key Founder and Head of Ahli Dura Club (sports, social, and cultural), Dura Hebron. 1994-1998.Licenced by Palestinian Ministry of Youth and Sports. Ramallah 13. Member of the Editorial Board, Journal of Human Sciences, Al-Najah National University, Nablus, 1993-1994. 14. Member and Founder of Arab Unit, University of Bradford, Bradford, UK. 1992-1994. 15. Member of other Professional, Economic and Academic Organizations in the West Bank. Workshops Designed and Delivered Designed training manuals and material and delivered training courses for over 1000 workshops in Palestine. Courses are especially tailored for various local ministries, companies and NGO s in the region. Training courses are in the fields of strategic management, strategic planning, marketing, selling, customer care and service, human resource management, organizational behavior, project management, communication and cross cultural communication, how to write reports, good citizenship, time management, start your business (SYB),improve your business(iyb),office management and secretarial duties, time management, public relations, crisis management, how to fight corruption and managerial skills etc. Conferences,Workshops and Seminars Attended Attended, chaired and delivered papers in many academic and professional conferences and seminars worldwide. Countries include the United States, United Kingdom, Germany, Jordan, Malaysia, Spain, France, Italy, Greece, Cyprus, Israel and Palestine. Consultation I have substantial experience as a strategic consultant in the private and public sectors, and as a mentor and advisor to corporate leaders and colleagues. Worked as local consultant, provided consultancy work and developed strategic plans for many organizations and businesses in the West Bank and Gaza. Services were financed by international donors and local institutions. Delivered outcomes were in English and Arabic. Personal Data Born in 1958. Married.Hobbies and interests include travelling, dealing with People of other cultures, working in teams, team leadership and playing sports. Research interests focus on cross cultural management, marketing, global marketing,risk and crisis management, poetry of management etc. References Available upon request. 5