-the Swedish approach

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Bridging the capacity gap -the Swedish approach Kristin Land Lantmäteriet (The Swedish mapping, cadastral and land registration authority) FIG Commission 7, Bergen, Norway, 25 September 2018

Key players in Swedish cadastre and land management Lantmäteriet Land & Geographic Information (Geodata) Cadastral Services Cadastral Cadastral Services Services 50 offices Land Registration Private sector (valuation & construction) 39 Municipal Cadastral Authorities Public sector (planning & development)

Background: Handling of cadastral matters Application check Investigation using digital archives etc. Meeting with interested parties and other stakeholders Consultation with other authorities, banks etc. Field work: GNSS survey and boundary demarcation Calculation and mapping Valuation Decisions (Appeal) Registration in the Real Property Register No court involved (unless appealed decision)

Background: The Swedish cadastral surveyor from mid- 1990s to recently A public servant with a holistic role investigator mediator technical expert valuator decision-maker registrator

Capacity issues challenges Limited awareness about our field among young people Too few students at relevant educational programmes Keen competition with other employers Shortageof staffwitheducationin Surveying (MSc/BSc) Difficulties in both recruiting and keeping them High mobility among younger generations Difficulties in meeting career expectations

Shortage of staff Long handling time (~1 year from application to decision) Dissatisfied and frustrated clients Criticism by the Government L

Urban planning & development Decision Detailed development plan Property formation Idea Construction/Demolition Detailed planning

New approach: Yearly analysis by HR department Recap Goals Management decisions Statistics Number of staff Staff turnover Sex ratio Absence due to illness Needs Competences that need strengthening Tasks to phase out? Tasks to outsource? Action plan Activities to realise the goals

Current solutions for optimization of resources Recruiting staff with various education, e.g. lawyers, real estate agents, foresters, and administrators Mixed teams to support each other Internal training, both traditional courses and e-learning Expert pools providing additional assistance, e.g. archival research, field work and valuation Career ladder for cadastral surveyors Demanding Government and universities to expand the educational programmes in Surveying

Digitization first steps taken My Property online information for property owners Centralised customer service via telephone, email or chat Video/Skype conference meetings with interested parties

Recent implementations E-application for basic cadastral matters, e.g. subdivision, reallotment and consolidation Today: 25 % of possible e-applications Insufficient incentives for our clients to use it? Software robot (Robotic Process Automation, RPA) in the initital stage of our work process Reads basic information from the e-application, and enters it into our handling system Saves 30 minutes per cadastral matter

Current innovation projects Crowdsourcing of property boundaries Visualisation of boundaries with AR Offering people to contribute to higher accuracy of the Cadastral Index Map Automatic reading of old documents Transmission of handwriting into digital format Interpretation of the contents

Prospects for a Legal Coordinate Cadastre 10 years since a comprehensive study (PhD thesis) 1,5 year since a constructive step by Lantmäteriet: a report to the Government proposing a public inquiry Occasional articles in media by private and public sector representatives calling for action No sign from the Government what they intend to do Vision: Implementation in 2030 (?)

www.lantmateriet.se