Shp 2, 3142 Surfers Paradise Bulevard (Cnr Beach Rad) Csmplitan Building, PO Bx 1501, Surfers Paradise QLD 4217 Office lcatin in Ggle maps click here Phne (07) 5539 8553 Visit us n the web at http://www.gchr.cm.au Twers f Chevrn Renaissance Apartment 2185 18 th Flr, Skyline Nrth Twer 2, 23 Ferny Avenue, Surfers Paradise, Qld 4217 Cngratulatins! Yu have chsen t stay at ne f the premier resrts n the Australian Gld Cast. Yur hliday apartment is right in the centre f Surfers Paradise, Australia s premier internatinal hliday destinatin and every amenity is at yur drstep frm excellent beaches t wrld-class shpping. Yu can als experience a wide range f fine dining pprtunities that will make yur hliday truly memrable. All guests have access t the fantastic resrt facilities within the secure cmplex. Features include: Lunge Barbecue area Business centre and facilities Central Surfers Paradise lcatin clse t shps, restaurants, beach and nightlife Free and secure n-site parking Games rm Gymnasium/fitness rm Patrlled beach nly 100 metres frm the resrt Pls indr and utdr Gymnasium and sauna Spa and Jacuzzi Tur desk Shpping precinct at street level with supermarkets, specialty butiques and restaurants. The Chevrn Renaissance Resrt basts three magnificent pls, with the utdr pl area ne f the largest under the Gld Cast sun. The utdr pl has its wn beach, the tw main pls are accessible frm all three twers. There is an indr lap pl that can be accessed frm Twer 1. Adjacent t the main pl area and gardens, there are cvered utdr barbeque and entertainment areas that are perfect fr relaxing whilst yu take in the Gld Cast scenery n yur perfect hliday. Children are nt frgtten at the Chevrn Renaissance. There are tw indr game rms t amuse the kids. The resrt seeks t bring a balance f traditinal style and mdern cmfrts t meet the needs f every guest. Everywhere yu lk, there is an engaging sense f calm, space, elegance and intimacy. Chevrn Renaissance embraces the casual charm f life by the cean, breathtaking vistas ver glden beaches and rlling surf, and the atmsphere f the Surfers Paradise chic style and sphisticatin. Frm all f us, have a wnderful stay. Gld Cast Hliday Rentals Principal: Tny Bulden BCmm, Dip CDC, Cert IV Prp. Licensed Real Estate Agent #3596357, Chartered Directr, FAICD, REIQ #61257 E-mail tbulden@gchr.cm.au
Cntents Twers f Chevrn Renaissance Apartment 2185... 1 Beautifully appinted, cean views and a lw, lw price... 4 Apartment Cnfiguratin... 5 Resrt facilities... 7 General Infrmatin fr Guests... 8 Air cnditining... 8 Airlines (dmestic)... 8 Airprt and transfers... 8 Amendments t perid f stay... 8 Appliance manuals... 8 ATM machines... 8 Banking... 8 Balcnies... 8 Barbeque... 9 Bath twels... 9 Business facilities... 9 Car hire... 9 Car parking... 9 Check-in/ Check-ut times... 9 Cnditins f ccupancy... 9 Chemist... 10 Children... 10 Cinemas... 10 Cleaning... 10 Cmplimentary items... 10 Damage t apartment and prperty (incl. breakages)... 10 Dry cleaning... 11 Dctrs... 11 Drs and windws... 11 Electricity... 11 Emergencies and repairs... 11 Fire alarm and prcedures... 11 Garbage... 12 Intercm... 12 Internet and telecmmunicatins... 12 Inventry... 12 Keys and FOBs (apartment)... 12 Laundry needs... 12 Lcatin... 12 Management... 12 Miscellaneus cleaning and laundry items... 13 Chevrn Renaissance Apartment 2185 Page 2
Places f wrship... 13 Plice... 13 Refunds... 13 Security... 13 Shpping... 14 Swimming pls, Spa and Fitness Centre... 14 Sun prtectin... 14 Surf safety... 14 Televisin & DVD... 14 Tur desk... 15 Transprt... 15 Travel insurance... 15 Valuables... 15 Water restrictins... 15 Terms and Cnditins f Occupancy... 17 1. GENERAL RULES... 17 1.1 Guest Respnsibility... 17 1.2 Guests must:-... 17 1.3 Infrmatin abut Premises... 18 2. BOOKING CONDITIONS... 18 2.1 Tariffs and Fees... 18 2.2 Payment and Depsits(s)... 19 2.3 Bking Prcess... 19 3. REFUNDS AND TERMINATING YOUR BOOKING... 19 3.1 Terminatin by guest... 19 3.2 Terminatin by Agent... 20 4. CONDITIONS OF OCCUPANCY... 20 4.1 Check-in and Check-Out... 20 4.2 Use f Premises... 20 4.3 Breach f Cnditins f Occupancy... 21 4.4 Balcnies... 21 4.5 Pl Area... 21 4.6 Parking... 21 4.7 Lss, damage r injury... 21 4.8 Parties and ther entertaining... 22 4.9 Alchl... 22 4.10 Additinal actins that may result in evictin... 22 4.11 Smke Alarms... 23 5. SPECIFIC RULES RELATING TO YOUR STAY AT AN APARTMENT... 23 6. EXTRA FEES AND CHARGES WHICH MAY APPLY TO YOU AS A RESULT OF YOUR OCCUPANCY.... 23 Chevrn Renaissance Apartment 2185 Page 3
7. COMPLIANCE... 24 8. INTERPRETATION... 24 Reserve nw fr next year?... 25 Schl terms fr 2014... 25 Public hlidays and majr events fr 2014 (Natinal and Queensland hlidays)... 25 Disclaimer... 26 Sun City Resrt, Apartment 3401, Level 34... 26 Artique, Apartment 1207... 27 Circle Skyrise, Apartment 2562, Level 56... 27 Beautifully appinted, cean views and a lw, lw price Cngratulatins n yur chice f hliday apartment. Yu have chsen well. This 2-bedrm, 2-bathrm apartment is lcated high n the 18 th flr and ffers breathtaking views f Surfers Paradise and the Pacific Ocean. This apartment is light, airy and yet remains czy, which is just the perfect mix fr a family Gld Cast hliday. The tariff rate accmmdates up t fur peple but the apartment has rm fr tw mre if yu have requested tw extra fldaway beds with yur bking. The master bedrm has its wn private balcny, TV, a queen-size bed, en-suite bathrm and walk-in wardrbe. The secnd bedrm has tw single beds with flr-t-ceiling wardrbes. Althugh it des nt have balcny access, the large picture windws prvide magnificent cean views. Apartment facilities include: Chevrn Renaissance Apartment 2185 Page 4
Living area: The living rm is spacius and prvides the perfect place t unwind and relax. The lunge area has flr-t-ceiling sliding glass drs that cnnect directly t the main balcny; perfect fr catching the mrning sun r eating breakfast while watching the sunrise. The lunge has cmfrtable sfas, a flat panel TV with unlimited Fxtel at n extra charge, DVD player and sund system. Kitchen: The fully equipped gurmet designer kitchen has granite bench tps, duble stainless steel sink, electric cktp, wall ven, range hd, large refrigeratr, dishwasher and micrwave. Laundry: Full laundry facilities with washer, dryer, vacuum cleaner and irn. All linen items are supplied (sheets, blankets, twels). Bathrms: This apartment has tw bathrms including an ensuite bathrm ff the master bedrm. The main bathrm has a tilet, bathtub, shwer and granite finish hand basin. Parking: Secure undercver parking is prvided fr ne vehicle. Please park nly in yur dedicated space. Other: The apartment is fitted with ducted air-cnditining, smke detectrs and sprinkler system. The unlimited Fxtel package is included in the rental fee. Aside frm all the resrt facilities available t yu, the award winning Chevrn Renaissance shpping precinct belw the main resrt, is just a shrt strll frm yur rm and ffers a select mix f csmplitan cafes and restaurants, fashin butiques and specialty stres alng pristine, palm-lined bulevards. A well-stcked supermarket is lcated within the shpping precinct. Please take time t study the accmpanying guest cmpendium and enjy yur hliday. Frm the entire management team at Gld Cast Hliday Rentals, we wish yu a pleasant stay. Apartment Cnfiguratin Apartment : 2185 Twer : 2 Ocean views : Yes Sleeps : Nrmally fur, but upt six (includin g tw fldaway beds if rdered) Chevrn Renaissance Apartment 2185 Page 5
Maximum guests Bedrm One Bedrm Tw Main bathrm : 6 : The master bedrm suite cntains a queensize bed, walk in rbe, full en suite bathr m with granite finishes and hair dryer. This bedrm has flr-tceiling glass drs that pen t a private balcny ffering yu amazing cean views. The secnd bedrm has tw single beds and a built-in rbe. Flr t ceiling windws prvide wnderf ul views. : Hand basin Chevrn Renaissance Apartment 2185 Page 6
Aircnditini ng Parking space with granite finishes, bathtub, separate shwer, tilet and hair dryer : Yes, ducted : 1 Resrt facilities AAA 4 ½ Star rating Beautifully designed and appinted fyers, receptin, lunges and cmmn areas Full resrt-style facilities Free and secure car parking On site security Games rm Large utdr pl (heated in winter) with beach, 25 metre heated indr lap pl Plside barbeque and entertainment area Landscaped utdr exercise and meditatin area Gymnasium and spa, male and female saunas Shpping and dining precinct as part f the cmplex Patrlled beach nly acrss the rad frm the resrt Tur desk fr attractins, theme parks, transfers etc. Chevrn Renaissance Apartment 2185 Page 7
Air cnditining General Infrmatin fr Guests Please ensure that all external drs and windws are clsed when the air cnditining units are in peratin. The recmmended temperature setting is 24 degrees in summer and 18 t 20 degrees in winter. Please turn ff the air cnditiner when yu leave the apartment. Airlines (dmestic) Airprt and transfers Jetstar : 131 538 Qantas : 131 313 Virgin Australia : 136 789 Available t yu is private transfer; here yu will be allcated a private driver frm yur chice f Brisbane r Gld Cast Airprt t take yu t yur resrt. Please select n website if yu wuld like this service r call GCHR fr bkings. Amendments t perid f stay After arrival, if yu wish t change the perid f yur stay please ntify us as sn as pssible n 1300 GCHR 11 (1300 424 711). Extensin f yur bking perid will be subject t availability. If yu wish t leave earlier than riginally planned, please nte that n refund will be allwed. Appliance manuals Instructin manuals fr varius appliances lcated in the bttm kitchen drawer. ATM machines Varius ATM s are lcated in the Surfers Paradise precinct. Mst cnvenience stres and service statins as well as supermarkets ffer cash ut facilities. Banking All majr banks are lcated within walking distance frm yur apartment. The Cmmnwealth Bank, Westpac and NAB are lcated near the intersectin f Cavill Avenue and Surfers Paradise Bulevard. Opening hurs are generally 9.30am t 4pm Mnday t Friday. Balcnies Please be advised that the thrwing f any item r prjectile frm a balcny r windw is strictly prhibited as it may cause damage t prperty, persnal injury r death. Yu may be held liable fr these actins. Any damage r injury resulting frm this activity will be treated as a criminal activity and dealt with accrdingly. Fr yur safety, please ensure that yu bserve the fllwing rules regarding the use f balcnies: A maximum f six peple are allwed n the balcny at any ne time D nt climb, sit n, push r use strng frce against the railings Avid pushing, crwding r party behaviur n the balcny D nt g ut n the balcny if yu are under the influence f alchl r drugs Ensure that all windws and balcny drs are lcked befre yu leave the prperty. Please nte that it is yur respnsibility t ensure that yur family and guests als bserve these rules. Chevrn Renaissance Apartment 2185 Page 8
Barbeque The resrt barbeque areas are lcated adjacent t the main utdr pl area. Please ensure that yu turn the pwer ff after using and leave the barbeque in a clean cnditin. Barbecues r ther cking n the balcny f yur apartment is prhibited. Bath twels Please nte that twels are nt replaced daily. Apartment twels are nt t be remved frm the apartment. Guests must supply their wn beach and pl twels. Business facilities Fax and phtcpying services are available frm the Business Centre r at the lcal Australia Pst ffice. The nearest lcatin is at Shp 165, 2 10 Cavill Ave, entr Shpping entre, Surfers Paradise. Car hire There are a number f natinwide cmpanies ffering car hire n the Gld Cast as well as lcal peratrs. Representatives f thse cmpanies perating frm within the airprt are ppsite the check-in cunters. Avis : 5536 3511 Hertz : 5536 6133 Thrifty : 5536 6955 Budget : 5536 5357 Eurpcar : 5569 3370 Redspt : 1300 66 88 10 If yu have bked frm an ff-airprt peratr, yu shuld prceed t the meeting place ppsite the Transprt and Infrmatin Desk. Car parking Yur FOB key will give yu access int and ut f the car parks in the basement, Grund Flr and Levels 2 4 f the building. Please nte that the FOB key is required t perate the lift t yur apartment. Limited visitr parking is situated thrughut the resrt in unmarked spaces. Please ensure yur guests park nly in the visitr parking bays. In the event that an unauthrised vehicle has ccupied the reserved car space fr this apartment please park in any unreserved car space. Check-in/ Check-ut times Check-in time is after 2.00pm and checkut time is n later than 10.00am. n departure, the prperty shuld be left in a similar state t its cnditin n arrival. Cnditins f ccupancy Please take time t read thrugh the terms and cnditins f ccupancy, which yu will find later n within this bklet. There is als a cpy nline, which we encurage yu t print ff and read. Chevrn Renaissance Apartment 2185 Page 9
http://www.gchr.cm.au/terms-cnditins/ Chemist An after-hurs chemist (until midnight) is lcated clse t the resrt at 3221 Gld Cast Highway, Surfers Paradise. There is als a chemist shp at the grund level in the main piazza f the Mantra Circle n Cavill Avenue. Children Fr the prtectin f yung children, all balcny drs are fitted with security chain lcks at least 1500 mm high. Please make use f these lcks t ensure that yung children are nt allwed n the balcnies unless supervised by a respnsible adult. We recmmend that balcny drs be lcked when nt in use as a security measure. Cinemas There are n cinemas within Surfers Paradise. The nearest cinemas are at Pacific Fair r Rbina Twn Centre t the suth r at Australia Fair in Suthprt (nrth). Mvies are als shwn at the Gld Cast Arts Centre lcated at 135 Bundall Rd, Surfers Paradise (Tel: (07) 5588 4000). Cleaning Fr guests staying lnger than seven nights a cmplimentary mid stay service clean is available upn request. If required please cntact Husekeeping. Otherwise additinal cleaning services fr the apartment during the perid f yur stay can be prvided at an additinal cst f $165. Upfrnt payment by Credit Card is required. Cmplimentary items The apartment has been stcked with an initial supply f cmplimentary items such as sap, detergents, tea and cffee, milk, salt and pepper and tilet supplies fr yur cnvenience. These items are prvided as a curtesy and are nt replenished during yur stay. Supermarkets and cnvenience stres are lcated nearby. A Wlwrths supermarket is lcated in the piazza f Circle n Cavill at street level. A Cles supermarket is lcated in the nearby Chevrn Renaissance Centre. Damage t apartment and prperty (incl. breakages) If, n arrival, yu ntice any existing damage r breakages within the Premises yu must reprt yur cncerns re the cnditin f the prperty t ur ffice within eighteen (18) hurs after arrival. Otherwise it is agreed that all is in rder with the Premises. Please refer t ur Terms and Cnditins. The apartment will be checked upn yur departure fr any damaged r missing prperty belnging t the apartment. Yu will be held respnsible fr any damage, breakages, theft r lss f any prperty n r in the Premises during yur stay (including keys). If any prperty is affected in this manner, yu will be respnsible fr all related csts fr the repair r replacement f the affected prperty. Shuld we find any damaged r missing prperty, we will charge yur credit card and write t yu by email advising the reasn fr the charge. This als applies t extensive cleaning charges as a result f yur stay. We reserve the right t charge yu a special cleaning fee t cver the reasnable cst f additinal cleaning f the Premises that is required as a result f yur ccupancy. Extra cleaning charges will be incurred fr the cleaning f dirty dishes, fully laded dishwasher, emptying the fridge, mving furniture frm its riginal lcatin, remval f rubbish, excessively smeared glass (this will include mirrrs, glass feature walls and balcny glass, and glass sliding drs) and fr excessive drink spills n the flr and r balcnies etc. The minimum extra charge will be $330. Chevrn Renaissance Apartment 2185 Page 10
Dry cleaning Persnal dry cleaning services are available within the resrt. Please call the Receptin Desk fr details. Dctrs Surfers Paradise Day and Night Medical Centre 14/3221 Surfers Paradise Bulevard Hurs: 7.30am t 5pm Mnday t Friday Tel: 07 5592 2299 (pen six days a week; bulk billing) Gld Cast Medical Clinic Hspitals Shp 135 Paradise Centre Surfers Paradise Hurs: 7.30am t 8pm, 7 days Tel: 07 5592 3999 r 5538 8099 Nearest majr public hspitals include: Gld Cast Hspital: +61 7 5571 8211 Rbina Hspital: +61 7 5668 6000 Tweed Heads Hspital: +61 7 5536 1133 Drs and windws Please keep the frnt dr lcked at all times. If yu are leaving yur apartment, it is suggested that yu clse the drs and windws, as the Gld Cast is renwned fr strng wind gusts and afternn strms. We als recmmend that items nt be left n the balcny, as they may be blwn ff in strng winds. Please ensure that all external drs and windws are clsed when the air cnditining apartments are in peratin. Electricity We are all trying t d what we can fr the envirnment, s please help us all g green by turning ff all electrical appliances especially air cnditining when nt in use and when yu vacate the apartment at the end f yur stay. Emergencies and repairs Fr emergency service t yur apartment r repairs please call Barry n 0430 341 795. The emergency number in Australia fr fire, plice r ambulance is 000. Fire alarm and prcedures Guests are requested nt t burn incense r ther armatic substances within the apartment because f the sensitivity f the fire detectrs that culd be activated. Please turn ON the range hd extractin fan while cking. In the event f a fire alarm during yur stay, please d nt use the phnes r lifts. Please take time t study the fire exit details n back f the apartment dr. In case f fire, please make yur way dwn the fire stairs t the car park t evacuate the building. Please nte this is a nn-smking apartment. Fire alarms and fire department call uts are expensive, s care shuld be taken when cking within the apartment. A fine f up t $880 may be impsed. The alarms are installed t prtect yur safety. Chevrn Renaissance Apartment 2185 Page 11
Garbage A garbage chute is lcated n every flr in the fyer adjacent t the lifts. All garbage must be wrapped and sealed (in the plastic bags prvided). Spare rubbish bags are lcated under the sink. Please place all glass bttles and bxes fr recycling n the landing belw the chute fr cllectin. Intercm Visitrs t the cmplex can be viewed n the vide intercm mnitr lcated in the kitchen. T allw a visitr access, press the key circle symbl, which shuld pen the glass entry drs and prvide access in the lift t yur level. Internet and telecmmunicatins Selected rms have free internet, please check with the website whether the rm that yu are allcated includes this service. Internet cafés are available fr yur use in Surfers Paradise CBD and in mst majr shpping centres. Inventry A list f inventry items prvided fr yur cnvenience is in the apartment. Upn yur departure, husekeeping will check the inventry and the cst f any missing r damaged items will be charged t yu. Thank yu fr yur cperatin. It is yur respnsibility t check this inventry n yur arrival and ntify us immediately f any discrepancies. Keys and FOBs (apartment) One FOB set was sent t yu prir t arrival tgether with yur arrival guide. A secnd set is waiting fr yu in the apartment. The val FOB key accesses entry t the resrt cmplex, pl area, car park and lifts. T perate the system, pass the val FOB key in frnt f the sensr panel at these lcatins. The silver key unlcks the frnt dr t the apartment. Please be aware that as a security precautin, yu can nly access the flr n which yur apartment is lcated. Any lst apartment key and FOB key sets will incur a fee f $165 each. In the event that yu lse ne during yur stay, please cntact Andrew n 0409 446 614 as sn as pssible. Details f a valid credit card representing a bnd will be taken upn arrival. Upn departure return ne set key/fb t the keysafe utside f the ffice. Laundry needs A washing machine, clthes dryer, irn and irning bard are available fr yur use. These items are stred in the apartment s laundry. rying and airing f clthes n any f the balcnies is nt permitted. It is advisable t leave the laundry windw pen whilst using the dryer t avid activating the fire alarm. Lcatin Yur apartment is right within the heart f Surfers Paradise. Wrld class shpping, dining and beaches are n yur drstep. The Q 1 Building als has its wn shpping precinct, which can be accessed frm the resrt. See the lcatin map n page 14 fr further details as well the flr plan fr apartment 2185. Management Yur hliday apartment is managed independently frm the resident n-site manager and staff. Guests are welcme t avail themselves f the infrmatin and services available frm the main receptin t bk turs etc. Chevrn Renaissance Apartment 2185 Page 12
Miscellaneus cleaning and laundry items The clthes airing rack, brm, mp and bucket are all lcated inside the laundry cupbard. Places f wrship This is nt an exhaustive list but prvides lcatins f sme f the mre ppular places f wrship. Sme f the majr shpping centres als ffer prayer rms. Anglican Church f Australia 73 Salern Street, Surfers Paradise, Tel: (07) 5592 1543 r 89 Nerang Street, Suthprt, Tel: (07) 5532 8978 Gld Cast Hebrew Cngregatin 34 Hamiltn Ave, Surfers Paradise, Tel: (07) 5570 1851 Msques and prayer rms Cnr Allied Drive and Olsen Avenue, Arundel (fr prayer times visit their website at http://www.gldcastislam.cm.au/) Presbyterian Church f Queensland 132 Allied Drive, Arundel, Tel: (07) 5530 5758 Rman Cathlic Church Hamiltn Avenue, Surfers Paradise, Tel: (07) 5572 5433 Uniting Church Plice 23 Shrt Street, Suthprt, Tel: (07) 5532 5915 Fr nn-emergency r general enquiries, please call Surfers Paradise Plice statin (lcated at 68 Ferny Avenue, Surfers Paradise) n (07) 5570 7888. Refunds Please see Sectin 3 f the attached Terms and Cnditins fr details f refund plicy. Security Despite the stringent prtective security measures that have been put in place, neither the Bdy Crprate, whlesaler, bking prvider, the agent r the apartment wner assume any respnsibility fr yur security and will nt be held liable fr any lss r damage t yur pssessins in r arund the resrt. T reduce the temptatin fr intruders, we recmmend the fllwing: Lck all windws and drs when yu are away frm the apartment Remember that access t yur apartment can be gained frm the balcny D nt leave cash r valuables in the apartment Limit the valuables yu take t the beach. D nt leave yur valuables unattended at any time, even in crwded areas Ensure that handbags r carry bags are cvered and secured (particularly when ut and abut r sightseeing) Chevrn Renaissance Apartment 2185 Page 13
D nt leave bags r valuables in yur car. At least ensure such valuables are nt visible; this includes such items as GPS navigatrs When leaving yur car, ensure all drs are lcked and windws wund up. Varius security cameras are lcated arund the cmplex, and mvements are cnstantly mnitred and recrded. This is fr yur added safety and prtectin. Yur hliday apartment shuld always be secured when unccupied; this includes upn yur departure. Yu will be held respnsible fr any incident that ccurs as a result f the premises being left unsecured. Shpping The best shpping n the Gld Cast is right at yur drstep. Yu are right in the heart f ne f the Gld ast s premier shpping and dining precincts and yu are just a blck away frm Surfers Paradise Bulevard, Elkhrn, Cavill and Orchid Avenues. Here yu will find shps and restaurants catering t all tastes and budgets. If nt there is als Pacific Fair and Rbina Twn Shpping Centre which are nly a shrt drive frm Surfers Paradise. Swimming pls, Spa and Fitness Centre The sauna and spa are lcated in the indr pavilin near t the main indr pl. There is a separate utdr spa in the lagn pl area. Sun prtectin Enjy utdr activities withut the risk f sun damage by wearing a brad-brimmed hat, a shirt with cllar and sleeves and SPF 30+ brad-spectrum, water-resistant sunscreen n expsed skin. Try t avid staying utdrs during the middle f the day when ultra-vilet rays are strngest. Surf safety Fr yur wn safety always swim in areas patrlled by lifeguards and lifesavers, inside the area where the red and yellw flags appear. D nt swim directly after a meal r while under the influence f alchl. D nt swim when the red DANGER flag appears. D nt swim where there are n red and yellw flags. If caught in a current r undertw r if yu experience a cramp, raise ne arm fr help and flat until help arrives. The Surfers Paradise Surf Life Saving Clubhuse is lcated 600 metres suth f View Avenue n the Esplanade. Televisin & DVD Free t air televisin statins and Fxtel (cable TV living area nly) is available fr yur use and is cmplimentary during yur stay, this includes ver 87 channels. Lcal daily newspapers cntain televisin guides. A DVD player is cnnected t the televisin in the main lunge area. Chevrn Renaissance Apartment 2185 Page 14
Tur desk A cmprehensive bking service fr all turist attractins is available thrugh the Receptin and the staff will assist with bkings and ther infrmatin. Transprt The Gld Cast is nly 45 minutes away frm Brisbane alng the eight-lane Pacific Mtrway. There is n tll charge between the Gld Cast and Brisbane hwever there is a tll fee fr using either the Gateway Bridge r the Clem-7 Tunnel t access the nrthern suburbs f Brisbane, Brisbane Airprt and the Sunshine Cast. Gld Cast Cabs perates thrughut the Gld Cast and can be reached n 131 008. Cast bus services perate as far suth as Pttsville and Murwullumbah (NSW) and as far nrth as Beenleigh. Schedules may be infrequent and yu are advised t check bus times prir t travel. Bus infrmatin: call TransLink n 13 12 30 TransLink website: www.translink.cm.au Surfside Buslines: www.surfside.cm.au A fast rail service perates frm Varsity Lakes/Rbina thrugh t Brisbane and t Brisbane airprt. Rail timetables are available nline at Queensland Rail http://www.queenslandrail.cm.au/pages/default.aspx. Travel insurance Travel insurance is advisable t ensure that yu are adequately prtected. This insurance generally cvers yu fr: Financial lss caused by the invluntary cancellatin f yur hliday, including airfares and lss f depsit Damage t r lss f persnal belngings Medical expenses. It is recmmended that yu cnsult yur insurance brker r travel agent regarding the type f travel insurance cver suitable fr yur needs. Valuables Please d nt leave any valuables in yur apartment. We accept n respnsibility fr missing persnal and/ r mnetary items. Water restrictins The Gld Cast is n Level 6 water restrictins. Please use water wisely: Spend less than fur (4) minutes in the shwer Turn ff the tap whilst brushing yur teeth r shaving Hang twels t minimise laundry. Chevrn Renaissance Apartment 2185 Page 15
Chevrn Renaissance Apartment 2185 Page 16
Terms and Cnditins f Occupancy It is imprtant that yu read and understand these Terms and Cnditins befre bking. These Terms and Cnditins will apply t yur stay at any prperty managed by Gld Cast Hliday Rentals (GCHR) and we nly accept bkings n the Terms and Cnditins utlined in this dcument. By making a bking and paying a depsit, yu and yur guests agree t abide by and cmply with these Terms and Cnditins as they stand nw and as they may be changed frm time t time n ur Website at www.gchr.cm.au. In case f any variatin f bking cnditins between us and an independent third party bking prvider r whlesaler, the terms psted n the GCHR Website at www.gchr.cm.au will apply. These Terms and Cnditins were last updated n 6 th Octber 2013. Office Hurs and Key Cllectin Our ffice in central Surfers Paradise is pen frm 9am t 5pm Mnday t Friday. Staff are n call between the hurs f 5pm and 9pm Mnday t Friday and 9am and 6pm Saturday and Sunday. Apartments Keys can be sent via Express Pst t yur pstal address, please respnd via email if yu wuld like this ptin (Australian residents nly - $16.50 additinal cst). Otherwise key cllectin is available ur ffice n the day f arrival between 1.45pm and 9pm. Guests will be prvided (by email and SMS ) with the access cde (valid nly fr the day f arrival) t the key safe utside the ffice in the event that the ffice is unattended up until 9pm. 1. GENERAL RULES 1.1 Guest Respnsibility 1.1.1 It is yur respnsibility t have read and understand these Terms and Cnditins befre making a bking and paying a depsit. 1.1.2 We reserve the right t change all r part f these Terms and Cnditins at any time. It is yur respnsibility t keep yurself updated n any changes t these Terms and Cnditins. If yu bject t a change f the Terms and Cnditins after paying yur depsit, it is yur respnsibility t immediately advise us at the cntact details prvided n the GCHR Website, and we bth agree t negtiate reasnably t prduce an utcme acceptable t bth parties. Any such negtiatin must take place befre yu ccupy the Premises. 1.1.3 Yu must mnitr the bservance f the Terms and Cnditins by yur guests and visitrs. A breach f these Terms and Cnditins by yur visitrs will be cnsidered a breach by yu. 1.1.4 A breach f these Terms and Cnditins will result in, but is nt limited t, yu being evicted frm the Premises, lsing yur Bnd (if any) and/ r ther mnies paid (r wed) by yu. 1.1.5 Yur credit card details will nly be used t pay fr amunts relating t yur bking where directed by yu. This infrmatin will never be supplied t a third party by us and will nt be used fr any ther purpse. 1.1.6 By paying the depsit yu agree t enter int an agreement t rent the Premises frm us in accrdance with these Terms and Cnditins. 1.1.7 If the Premises are damaged during yur ccupancy due t accidental, negligence r willful act f the guest r the guests invitees the Premises will be repaired by us at the cst f the guest. Any damage ver the amunt f $500 may result in a reprt ldged with the plice as malicius damage. 1.1.8 Use f the Premises fr any event r use ther than as residential hliday accmmdatin will result in the immediate terminatin f the bking fr the Premises, remval f the guest(s) and ther ccupants frm the Premises and ther csts r expenses (including a functin/extra cleaning fee f up t $2,000) being charged t the guests credit card. If insufficient funds are available; the debt will be passed nt a debt cllecting cmpany r the curts fr the debt plus recvery csts. 1.2 Guests must:- 1.2.1 cntain nise at a reasnable level and, in particular, between 10pm and 8am. 1.2.2 cmply with parking regulatins and shw cnsideratin t neighburs and ther vehicles. Chevrn Renaissance Apartment 2185 Page 17
1.2.3 dispse f garbage and recycling in accrdance with the usual practice at the prperty and in the allcated bins. Guests must nt leave excess rubbish in cmmn r public areas. 1.2.4 ntify the Agent f any cmplaints as sn as is practicable. 1.2.5 minimise their impact upn the residential amenity f the neighburs and lcal cmmunity. 1.2.6 be respnsible fr any visitrs. 1.2.7 bserve and abide by any Bdy Crprate Rules/ prperty huse rules and respect the residential amenities f the prperty and neighburs. 1.2.8 maintain the security f the Premises. Guests will be held respnsible fr any incident that ccurs during their stay r upn departure as a result f the premises being left unsecured 1.2.9 abide by any nise abatement rder issued by plice r any regulatry authrity. 1.2.10 refrain frm engaging in any drunken, bscene r antiscial behaviur. 1.2.11 reprt any cncerns re the cnditin f the prperty t ur ffice within eighteen (18) hurs after arrival. 1.3 Infrmatin abut Premises 1.3.1 While GCHR makes every effrt t ensure that this infrmatin is current and kept up t date, this infrmatin may change withut ntice. The descriptin f the Premises is made in gd faith and we will accept n respnsibility fr misdescriptin. All phts n this Website were taken n site and are prvided as a guide nly. 1.3.2 Phtgraphs n the Website are an accurate representatin f the described prperty at the time the phtgraph was taken and are subject t change with fair wear and tear. Neither GCHR nr the wner f the Premises accepts respnsibility fr persnal perceptins. Nr d we take any respnsibility fr any errrs r missins cntained n the Website. If any feature/facility is essential fr the guest in chsing a particular prperty, it is advisable that the Guest checks this with the reservatin staff at time f bking. GCHR cannt be held liable fr missins r errrs, whether temprary r permanent, in regards a prperty s facilities and services. 1.3.3 All prperties under management are privately wned and are rented n a fully self-cntained basis. In the event f faults and/r malfunctins f appliances r inclusins, there is n bligatin frm the wner r Agent t cmpensate r discunt. We will accept n respnsibility fr any incnvenience with machinery breakdwn. In such circumstances, the Agent will undertake best endeavurs t repair, replace r hire an alternative. 1.3.4 All prperties are nn-smking. 2. BOOKING CONDITIONS 2.1 Tariffs and Fees 2.1.1 Tariffs/ Prices listed n ur Website are a nightly rate based upn a minimum stay f three (3) nights r five (5) nights during the perid frm Christmas eve until early January (see belw) and are guide nly. Tariffs, Prices/ qutatins are subject t change withut ntice and will nt be guaranteed until depsit has been successfully prcessed by us and yu have received frmal cnfirmatin f yur bking frm us via email and r SMS. A dynamic pricing structure is in peratin, tariffs change regularly. If a lwer tariff is listed fr a cmparable prperty than previusly bked we unfrtunately cannt amend the tariffs charged after a bking cnfirmatin has been issued. 2.1.2 Surcharges apply t ne and tw night stays. Between Christmas Eve until early January a min five (5) night stay is applicable. 2.1.3 The number f persns included in the quted tariffs is utlined n each respective prperty listing. Where the bking is fr mre than the number f peple listed, extra beds will be prvided at an additinal fee f $55 per persn per bking. Fr example if the tariffs fr a particular prperty are fr up t 6 persns and the bking is fr 10 peple, 4 extra beds will be supplied at an additinal cst f $220 fr the stay. 2.1.4 There is n additinal charge fr an infant under tw years f age. Fr infants belw the age f tw-years, cts are available fr a charge f $55 per bking and high chairs are available at a cst f $33 per bking. In such circumstances, and where additinal fldaway beds are an ptin, these may be prvided in additin t a ct. Chevrn Renaissance Apartment 2185 Page 18
2.1.5 An additinal nn-refundable fee f $22.00 will apply t the prcessing f all bkings. 2.1.6 Where a barbeque (BBQ) is prvided at the Premises an additinal hiring fee f $55.00 will apply. 2.1.7 If a credit card transactin is declined fr any reasn, a $22 reprcessing fee will be impsed. 2.1.8 Optinal Extras if available (nt available at all Premises), are included n the bking frm: including: WIFI, Private transfer frm either Gld Cast r Brisbane airprts), and Express pstage f apartment keys. 2.2 Payment and Depsits(s) 2.2.1 We nly accept payment by credit card (N credit card surcharge fr payments via Visa, Mastercard r AMEX). 2.2.2 A twenty five depsit (25%) depsit f the Ttal Bking Fee r $220, whichever is the greater is required t secure yur bking and must be paid at the time f making yur bking. 2.2.3 The balance f the Ttal Bking Fee must be paid at least ne (1) calendar mnth befre yur arrival date. We will endeavur t send yu a curtesy reminder ne (1) calendar mnth befre yur arrival date, but the respnsibility t make the payment rests with yu. 2.2.4 Fr bkings made within ne (1) calendar mnth befre yur arrival date, full payment f the Ttal Bking Fee is required at the time f bking. 2.2.5 N matter what the circumstances, the Ttal Bking Fee must be paid by the guest yu n later than ne (1) calendar mnth befre yur arrival date. 2.3 Bking Prcess 2.3.1 The Guest respnsible fr the bking enters all the required details via the nline bking frm and then submits the bking request. 2.3.2 A cmputer generated email is autmatically sent t the Guest advising that an n line request has been received and is awaiting prcessing. 2.3.3 The bking staff will check the bking request fr cmpleteness and accuracy, make the required changes (if any) and send a ntificatin frm the reservatin sftware system by email and SMS that all is in rder with the bking and prvide a dissectin f the Ttal Bking Fee and advise that the depsit payment will be prcessed within twenty fur (24) hurs. 2.3.4 Upn successful prcessing f the depsit payment an email cnfirmatin will be sent t the Guest cnfirming the bking. Only at this pint des a cntract exist between the prperty wner as the accmmdatin prvider and the Guest. 3. REFUNDS AND TERMINATING YOUR BOOKING 3.1 Terminatin by guest 3.1.1 If yu cancel yur bking fr any reasn, yu must ntify us in writing, and the fllwing cancellatin fees apply. 3.1.2 If cancelled less than ne (1) calendar mnth befre arrival, 100% f the Ttal Bking Fee will be frfeited by yu. 3.1.3 If cancelled mre than ne (1) calendar mnth befre arrival, the depsit paid (as per cnfirmatin email) will be frfeited by yu. 3.1.4 If the Ttal Bking Fee has nt been paid ne (1) calendar mnth befre yur arrival date we may terminate the bking withut ntice t yu and seek t re-let the Premises. If yur bking is terminated under this clause, yu will be autmatically frfeit all mnies paid by yu. 3.1.5 N refund will be given fr early departure. 3.1.6 Refunds cannt be made fr bkings cancelled due t inclement weather r illness. We recmmend that yu take ut cmprehensive travel insurance t prtect yu in this regard 3.1.7 Bkings may be transferred t a future date, at a cst f $220, prvided that the request t transfer by the guest: Is made at least ne (1) calendar mnth befre arrival, and is fr the same prperty, and is fr a duratin f at least five (5) nights, and is fr a perid nt later than fur (4) mnths after the riginal arrival date, and the applicable tariff fr that seasn is crrectly applied. 3.1.8 Except fr circumstances utlined in clause 3.2.1 credit card refunds are nt permitted. Chevrn Renaissance Apartment 2185 Page 19
3.2 Terminatin by Agent 3.2.1 If the Premises becmes unavailable fr ccupancy befre r during yur stay fr any reasn (i.e. damage t the Premises, carrying ut emergency repairs, sale f the Premises by the wner, the terminatin f ur appintment t act as Agent fr the Premises r any ther eventually), we will endeavur t find suitable alternative arrangements fr yur stay. If satisfactry alternative arrangements cannt be made, we will refund mnies paid fr the whle r part f the bking nt fulfilled. 3.2.2 We cannt be held respnsible shuld a prperty be listed fr sale, sld r the Agent s appintment t act is terminated and yur bking is cancelled. 4. CONDITIONS OF OCCUPANCY 4.1 Check-in and Check-Out 4.1.1 Check in time is frm 2.00pm nwards. We d nt maintain an ffice at the prperty. Key Cllectin is available between 1.45pm (1345hrs) and 9pm frm ur ffice n the day f arrival. If yur expected arrival time is utside nrmal ffice hurs it is imprtant t tell us s arrangements can be made t check yu in utside f nrmal business hurs. Yu may cllect yur keys frm the key safe utside the ffice. Additinal charges will apply if we have t deliver keys in persn. 4.1.2 Yu must check ut befre 10.00am n yur check ut day. Extra charges will apply if yu are late in checking ut. 4.1.3 Yu are respnsible fr the safekeeping and replacement f accmmdatin keys. Replacement r lst keys will be prvided at an additinal charge f $165 4.2 Use f Premises 4.2.1T maintain a gd standard fr guests, certain cnditins need t be cmplied with when staying at the Premises. We appreciate that mst guests will respect the relevant prperty, but because f the ccasinal case f abuse there is a need t draw yur attentin t the fllwing cnditins: On departure, the Premises must be left in a similar state t the cnditin n arrival. Failure t leave the Premises in a satisfactry state will result in yu incurring extra charges. Yu authrise us t charge yu fr the additinal csts we incur t clean the Premises n yur departure if this cnditin is nt bserved. Befre departure, all fd must be remved frm fridges, all rubbish put in the apprpriate cuncil rubbish bins prvided, and crckery and cutlery washed and packed away. The Prperty must be left in a clean and tidy cnditin. The prperty shuld be vacated n time and secured. All windws and drs are t be lcked. Only the number f peple shwn n the cnfirmatin email may stay at the Premises vernight. The number f yur guests at any time shuld nt exceed the number stated n the cnfirmatin email ntice unless subsequently agreed in writing r email by us. Yu must nt use the Premises fr any unlawful purpse. Yu must nt smke n the Premises. Animals r pets are strictly prhibited n the Premises unless prir arrangements are cnfirmed in writing by us. Parties and ther functins are strictly prhibited n the Premises. The Ttal Bking Fee charged is fr private dmestic hliday use nly. Accrdingly this rate des nt allw fr the extra csts assciated with functins in terms f cleaning, garbage remval, wear and tear, repairs etc. Failure t cmply with this cnditin may be cnsidered a serius breach f this agreement resulting in yur evictin, the lss f yur bnd and/r ther mnies paid by yu. Disturbance t neighburs, including excessive nise, is strictly prhibited and may result in terminatin and evictin withut refund and extra charges may be made fr security and ther expenses. Please nte yu are in a residential area and regard must be paid t the quiet enjyment f neighburing prperties. Yu must cmply with all reasnable directins prvided by us. Chevrn Renaissance Apartment 2185 Page 20
If during yur ccupancy as an in-huse guest yu ntify and r request (by telephne, email r SMS) maintenance t fix/ rectify a particular matter the Guest authrises us t enter the Premises t assess what is required and t carry ut the required wrks. We undertake t always annunce urselves n arrival and will nly enter the Premises if allwed by the Guest if in residence r if n persns are within the Premises we shall enter. 4.2.2 We reserve the right t enter the Premises at any time fr any reasn t ensure the cmpliance with these Terms and Cnditins. 4.3 Breach f Cnditins f Occupancy 4.3.1 A failure t cmply with any f these cnditins may be cnsidered a serius breach f this agreement resulting in yur evictin, the lss f yur bnd (if any) and/ r mnies paid (r wed) by yu. 4.4 Balcnies 4.4.1 Fr yur safety, if there is ne r mre balcnies n the Premises please ensure that yu, yur guests and yur visitrs bserve the fllwing rules: A maximum f six (6) peple are allwed n a balcny at any ne time; D nt climb, sit n, push r use strng frce against the railings; Avid any behaviur which may cause damage t the Premises, the balcny r its safety features; Avid any behaviur that may cause a persn t injure anther persn, themselves r cause smene r smething t fall frm the balcny; D nt g ut n the balcny if yu are under the influence f alchl r drugs; Ensure that all windws and balcny drs are lcked befre yu leave the Premises. 4.4.2 If children r persns f cncern will be visiting r staying at the Premises, ensure that they are supervised at all times when using the balcny. 4.4.3 At all ther times, we highly recmmend that yu lck the dr/s prviding access t the balcny. 4.4.4 As an additinal safety precautin, please ensure any blind r curtain crds d nt pse a strangulatin risk by making sure crds d nt frm a lp by fitting safety tassels and keepng beds, cts, playpens and ther furniture away frm blind and curtain crds 4.5 Pl Area 4.5.1 Glass r glass prducts are nt permitted in the pl area. This cnditin is strictly bserved. 4.5.2 Please ensure that children and persns f cncern are supervised in the pl area and when using the pl. 4.6 Parking 4.6.1 Guests must park their cars nly in the designated parking areas and clear f driveways. 4.6.2 Yu will be infrmed f the designated parking areas upn yur request by us r at the time f check in and is subject t change. D nt park n grass areas. We cannt be held respnsible fr any fines impsed fr nn-bservance f these rules. 4.6.3 Palm Springs Residences: The Palm Springs by-laws d nt permit any bat, trailer, caravan, campervan r mbile hme anywhere n the cmmn prperty. Owners r ccupiers f apartments must nt park any vehicle in areas set aside fr visitr parking and visitrs may park nly in areas set aside fr visitr parking. 4.7 Lss, damage r injury 4.7.1 If n arrival yu ntice any existing damage r breakages within the Premises yu must reprt yur cncerns re the cnditin f the prperty t ur ffice within eighteen (18) hurs after arrival. Otherwise it is agreed that all is in rder with the Premises. 4.7.2 Yu will be held respnsible fr any damage, breakages, theft r lss f any prperty n r in the Premises during yur stay (including keys). If any prperty is affected in this manner, yu will be respnsible fr all related csts fr the repair r replacement f the affected prperty. Yu authrise us t deduct these csts frm yur bnd (if any), mnies paid (r wed) by yu and if further required, charge yur credit card accrdingly. Chevrn Renaissance Apartment 2185 Page 21
4.7.3 Neither GCHR nr the wner f the Premises takes any respnsibility fr the lss r theft f yur persnal prperty r fr any bdily injury that ccurs n r at the Premises. We recmmend all guests purchase travel insurance since Management are nt respnsible fr any injuries, illness r accidents that may ccur whilst staying at ur prperty. 4.8 Parties and ther entertaining 4.8.1 We have a zer plicy n parties being held in the Premises. A party being defined as: Any situatin where the maximum number f guests n the Premises is mre than the permitted number f Guests; r Any situatin where the nise level frm the Premises is deemed t high thereby disturbing ther guests and/r residents; r Any situatin whereby excessive traffic t and frm the Premises is identified; r Any situatin where it is deemed that intxicatin is ccurring; r Any situatin where it is identified that excessive alchl is present. 4.8.2 If any Premises is identified as having a party, we reserve the right t immediately request all ccupants f the Premises t vacate the Premises and terminate the stay. In such a situatin, the Ttal Bking Fee will be frfeited. In additin any expense resulting frm additinal cleaning, replacement f any furniture/fixture/breakage, including lst keys as well as any repairs will be deducted frm the bnd r charged t yur credit card. 4.9 Alchl 4.9.1 We d nt allw excessive levels f alchl t be brught in t the Premises. Excessive amunts f alchl being defined as: Cases/slabs/cartns f beer, pre mixed drinks etc.; Multiple bttles/cases f spirits/wine. 4.9.2 If a registered guest r any persns assciated with that guest, is identified as bringing excessive amunts f alchl t the Premises that persn will be requested t either relinquish the alchl t us (r ur appinted security prvider) and which will be stred in safekeeping fr their retrieval n departure, r alternatively fr the alchl t be permanently remved frm the Premises. If at any stage, shuld a persn be deemed in breach f this plicy and refuse t abide by the requests, then that persn will be requested t leave the Premises. 4.9.3 Yu shuld be aware that under Queensland law, if the accmmdatin cmplex has a liqur licence, it is illegal fr underage persns t cnsume r pssess alchl while staying there. Fines f up t $2,500 apply. It is nt illegal fr underage persns t cnsume r pssess alchl in the privacy f the Premises. Hwever, it is illegal fr an adult t supply alchl t a minr and then nt respnsibly supervise its cnsumptin. It is illegal fr anyne t drink alchl r be drunk in a public place, including cmmn areas within the accmmdatin cmplex, regardless f age. Fines fr this ffence range frm $100 t $2,500 4.10 Additinal actins that may result in evictin 4.10.1 We, r ur appinted security prvider reserve the right t immediately evict any guest, visitr r member f the public fr the fllwing (but nt limited t) reasns:- Intxicatin and/r unsavury/lewd behaviur; r Thrwing bjects ff any balcny r Premises; r Spitting r vmiting ver the balcnies; r Wilful damage t the Premises r t surrunding prperty; r Physical r verbal abuse/assault f ur staff, ther guests, residents, members f the public n r arund the Premises; r Any behaviur deemed as a ptential safety threat t thers; r Any breach f these Terms and Cnditins including alchl r party plicy; r Any incident fr which ur appinted security cntractr r plice are required t attend. Chevrn Renaissance Apartment 2185 Page 22
4.11 Smke Alarms 4.11.1 Apartment accmmdatin is equipped with back t base smke alarms, accidental setting ff f these smke alarms may result in the fire brigade attending, if the fire brigade attends a false alarm this will result in a fine frm the fire department, these fines are expensive and are passed nt the guest. 5. SPECIFIC RULES RELATING TO YOUR STAY AT AN APARTMENT 5.1 If yu are staying in an Apartment, yu, yur guests and yur invitees must cmply with the by-laws, huse rules and any reasnable directins prvided by members f the bdy crprate s cmmittee r building manager fr the scheme. 5.2 The rules prvided abve under the heading f nditins f Occupancy and the definitin f the Premises extend t the cmmn prperty f the scheme. 5.3 The prperties listed n the Website are independently perated and managed. They are neither managed by, nr assciated with, the resident building (n-site resrt) manager ( Building Manager ). The Building Manager has n respnsibility fr the Premises, and is nt respnsible fr yur bking r stay. This includes issues relating t check-in, check-ut, cleaning, maintenance and parking. Fr any such issues, please cntact us at 0418 658 694 r 0409 446 614. 6. EXTRA FEES AND CHARGES WHICH MAY APPLY TO YOU AS A RESULT OF YOUR OCCUPANCY. 6.1 In additin t the tariffs and fees listed abve and paid in full befre yu enter the Premises, additinal fees and charges may be levied as utlined belw. 6.1.1 A bnd may be charged t yur credit card befre yu arrive t take up ccupancy. The amunt f the bnd varies with the premises and will be advised t yu at the time f bking. This bnd is charged t yur credit card and, prvided n additinal charges have been incurred, (nce the prperty has been inspected and deemed left in a similar state t arrival) is refunded within tw (2) business days fllwing yur stay. If yu prvide us with yur credit card details, yu prvide yur cnsent fr us t deduct frm yur credit card, the bnd value and any additinal fees r charges stipulated in this agreement; examples f this include but are nt limited t any breakage, damage r excess cleaning requirements, extra guests beynd thse declared; Where credit card details are nt prvided a cash depsit equal t the tariff fr ne ( ) nights accmmdatin may be required; Fr all bkings f Apartments during the perid 16th Nvember 2013 t 30th Nvember 2013 a bnd f $200 per head will apply; 6.1.2 If a security guard is called ut by any persn fllwing a nise cmplaint during yur stay at the Premises a $275 call ut fee will be payable by yu. If evicted there will be n refund f mnies paid by yu; 6.1.3 Additinal fees will apply if mre guests then the number stipulated n the cnfirmatin email f yur bking stay at the Premises withut ur prir written cnsent; 6.1.4 Yu must pay all assciated csts fr the repair r replacement f damaged, lst r stlen prperty n r at the Premises; a min fee f $330 will apply. 6.1.5 If yu are ccupying a hliday huse and are residing at the premises n the day befre rubbish cllectin, yu must put ut the rubbish bin fr cllectin n the fllwing mrning. Failure t bserve this requirement may result in a fee being charged fr clearing the garbage at the end f yur ccupancy. 6.1.6 Shuld a guest request any lst prperty t be psted t yu after yur departure this will be sent receiver t pay the applicable pstage and an additinal $33 administratin fee will apply fr ur Agents time in arranging, cllecting and psting the item back t yu. 6.1.7 We reserve the right t charge yu a special cleaning fee t cver the reasnable cst f additinal cleaning f the Premises that is required as a result f yur ccupancy. Extra cleaning charges will be incurred fr the cleaning f dirty dishes, fully laded dishwasher, emptying the fridge, mving furniture frm its riginal lcatin, remval f rubbish, excessively smeared glass (this will include mirrrs, glass feature walls and balcny glass, and glass sliding drs) and fr excessive drink spills n the flr and r balcnies etc. The minimum extra charge will be $275. Shuld the cleaning fee be mre than the this amunt yu will Chevrn Renaissance Apartment 2185 Page 23
be charged the additinal csts ver and abve the additinal cleaning fee which will be deducted frm the security bnd r charged t yur credit card. These fees are in additin t the functin cleaning fees utlined in 1.1.8 abve. 6.1.8 Shuld a guest nt leave the keys inside the premises upn departure, a $66 administratin fee will be charged plus replacement csts if new keys/fbs are required. 6.1.9 If a meet and greet is required, a $66 surcharge applies t enable us t meet and greet yu. If a meet and greet is required after 12 midnight $132 surcharge applies t enable us t meet and greet yu after nrmal ffice hurs. 6.1.10 If a Guest lcks themselves ut f the prperty and we are required t attend the premises t pen the prperty a $66 surcharge call ut fee applies applies during nrmal ffice hurs r $132 utside f nrmal ffice hurs. 7. COMPLIANCE 7.1 The Owner f each f the prperties listed n the Website has appinted the Agent, (trading as GCHR.cm.au BN 21271562) ABN 26 161 786 938], t manage the prperty n their behalf and receive the rental mney int a statutry trust bank accunt. The law in Queensland requires real estate agents t bank mnies received frm all real estate transactins int a trust accunt that is subject t regular audits. This ensures that yur depsit and rental mney is prtected. 7.2 This is dne independently frm bking prviders/ whlesalers, wh prvide marketing and prmtinal services n ther websites in respect f these prperties. 7.3 The GCHR Website (excluding any linked third party sites) is cntrlled by the Agent in Queensland, Australia. By accessing this site, yu accept that any disputes abut this Website r its cntents are t be determined by the Curts having jurisdictin in Queensland in accrdance with the laws f Queensland. This Website may be accessed thrughut Australia and verseas. The Agent and/r assciated entities make n representatin that the cntent f this website cmplies with the laws (including intellectual prperty laws) f any cuntry utside Australia. If yu access this site frm utside Australia, yu d s at yur wn risk and yu are respnsible fr ensuring cmpliance with all laws in the place where yu are lcated. 8. INTERPRETATION 8.1 Website means the infrmatin prtal at gchr.cm.au. 8.2 Apartment means any lt in a cmmunity titles scheme fr the purpses f the Bdy Crprate and Cmmunity Management Act 1997 in which yu have agreed t stay thrugh this Website. 8.3 Huse means any dwelling that is nt an Apartment that yu have agreed t stay at thrugh this Website. 8.4 Premises means the prperty listed n the Website where yu have agreed t stay and includes a huse r apartment. 8.5 Ttal Bking Fee means the ttal rate r amunt payable fr the full perid f yur stay including the basic tariff plus (if levied) bnd; fees fr the supply f rllaway beds, cts and high chairs; BBQ hire; and administratin (Credit Card reprcessing fees) and any ther fees as utlined in these Terms and Cnditins. 8.6 Agent means A R Bulden Pty Limited ABN 26 161 786 938 trading as GCHR.cm.au (BN 21271562) LN 359357. Principal A R Bulden LN 3219610 REIQ #61258 8.7 Guest means any persn residing vernight n the Premises and permitted under the same bking. 8.8 All dllar amunts n the Website are expressed in Australian dllars (AUD$) nly. Overseas guests need t cnsider changes in exchange rates and any impact that may arise as a cnsequence f making the bking. *** Chevrn Renaissance Apartment 2185 Page 24
Reserve nw fr next year? Bkings can be heavy during peak hliday seasns with many apartments bked ut ne r mre years ahead. If yu have enjyed yur hliday and want t return again, why nt reserve a bking fr yur next hliday straight away and avid disappintment? Call us n 0418 658 694 befre yu leave t enquire future availability. Schl terms fr 2014 Nte these are indicative nly and based n state gvernment websites fr state schls. As circumstances can change fr areas and individual schls, yu are advised t check further fr definitive guidance. State Term 1 Term 2 Term 3 Term 4 Australian Capital Territry (ACT) New Suth Wales (NSW) Friday 31 st January t Friday 11 April Tuesday 28 January t Friday 11 April Nrthern Territry (NT) Friday 24 January t Friday 4 April Queensland (QLD) Suth Australia (SA) Tasmania (TAS) Victria (VIC) Western Australia (WA) Tuesday 28 January t Friday 4 April Tuesday 28 January t Friday 11 April Wednesday 5 February t Thursday 17 April Tuesday 28 January t Friday 4 April Mnday 3 February t Friday 11 April Mnday 28 April t Friday 4 July Mnday 28 April t Friday 27 June Mnday 14 April t Friday 20 June Mnday 22 April t Friday 27 June Mnday 28 April t Friday 4 July Mnday 5 May t Friday 4 July Mnday 22 April t Friday 27 June Mnday 28 April t Friday 4 July Mnday 21 July t Friday 26 September Mnday 14 July t Friday 19 September Mnday 21 July t Friday 26 September Mnday 14 July t Friday 19 September Mnday 21 July t Friday 26 September Mnday 21 July t Friday 26 September Mnday 14 July t Friday 19 September Mnday 21 July t Friday 26 September Public hlidays and majr events fr 2014 (Natinal and Queensland hlidays) January-March New Year s ay Wednesday 1 st January Australia Day April-June Gd Friday Easter Saturday Easter Mnday Anzac Day Queen's Birthday July-September Mnday 27 th January Friday 18 th April Saturday 19 th April Mnday 21 st April Friday 25 th April Mnday 10 th June Brisbane Shw Day Wednesday 14 th August Brisbane area nly Gld Cast Shw Day Friday 29 th August Gld Cast area nly Octber-December Labur Day Mnday 6 th Octber Gld Cast V8 Supercars Friday 24 th t 25 th Octber Christmas Day Bxing Day New Year s Eve Thursday 25 th December Friday 26 th December Tuesday 31 st December Mnday 13 Octber t Wednesday 17 December Tuesday 7 Octber t Friday 19 December Mnday 6 Octber t Friday 12 December Tuesday 7 Octber t Friday 12 December Mnday 13 Octber t Friday 12 December Mnday 13 Octber t Thursday 18 December Mnday 6 Octber t Friday 19 December Mnday 13 Octber t Thursday 18 December Chevrn Renaissance Apartment 2185 Page 25
Disclaimer Abve infrmatin was btained frm Australian gvernment websites and was crrect at the time f publicatin. Hwever, we cannt warrant the accuracy f the infrmatin and yu are advised t check details at http://australia.gv.au/tpics/australian-facts-and-figures/schl-term-dates (fr schl infrmatin) r http://australia.gv.au/tpics/australian-facts-and-figures/public-hlidays (fr gazetted public hlidays). State gvernment educatin websites als ffer infrmatin. Frm the entire team at Gld Cast Hliday Rentals we extend t yu ur gratitude fr chsing t bk thrugh us. If yu enjyed yur stay in Surfer Paradise, Gld Cast Hliday Rentals als has numerus ther rms f accmmdatin fr yur enjyment. Please visit ur website fr the full list f apartments fr renthttp://www.gchr.cm.au/. Ask hw yu can receive 10% ff yur next stay thrugh Gld Cast Hliday Rentals. Yu can als visit ur Facebk page r Instagram where yu can see all the events n the Gld Cast. Hash tag #gchr when staying in ne f ur accmmdatin alng with the htel name t see yurself n ur Instagram! Facebk: http://www.facebk.cm/gld.rentals Instagram: gcrentals r hash tag #gchr Alternatively, sign up t ur newsletter that lets yu knw the finest deals, best time f year and great pprtunities n the Gld Cast http://www.gchr.cm.au/newsletter-signup/ Sun City Resrt, Apartment 3401, Level 34 Lcatin: Surfers Paradise Ocean Views: Yes Sleeps: 6 Max Sleeps: 8 Bedrms: 3 Bathrms: 2.5 Self Cntained: Yes Air Cnditining: Yes Car Spaces: 1 King Beds: 2 Single Beds: 2 Fxtel Premium: Yes FREE Chevrn Renaissance Apartment 2185 Page 26
Artique, Apartment 1207 Lcatin: Surfers Paradise Ocean Views: Yes Sleeps: 4 Max Sleeps: 5 Bedrms: 2 Bathrms: 1 Self Cntained: Yes Air Cnditining: Yes Car Spaces: 1 Queen Beds: 1 Single Beds: 2 Fxtel Premium: Yes FREE Circle Skyrise, Apartment 2562, Level 56 Lcatin: Surfers Paradise Ocean Views: Yes Sleeps: 6 Max Sleeps: 8 Bedrms: 3 Bathrms: 2 Self Cntained: Yes Air Cnditining: Yes Car Spaces: 1 Fxtel Premium: Yes FREE Chevrn Renaissance Apartment 2185 Page 27