Qualification Snapshot CIH Level 3 Award in Housing Practice (QCF)

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1 Qualification Snapshot CIH Award in Housing Practice (QCF) The Chartered Institute of Housing (CIH) is an awarding organisation for national qualifications at levels 2, 3 and 4. CIH is the leading awarding organisation for housing qualifications and we are dedicated to providing the highest quality, relevant and up-to-date qualifications for everyone in housing. Equipping your housing professionals with key skills and expert knowledge, with an accredited qualification from CIH, will drive improvement and add value enabling your organisation to compete more effectively. The qualification is a vocationally related qualification for the housing sector, which is broadly equivalent / comparable in standard to an A-level or NVQ. The qualification is supported by Asset Skills, the Sector Skills Council for Housing. The qualification reference number is 501/1236/3. THE QUALIFICATION AIMS TO Develop the housing and housing related knowledge of people working in a front line capacity in housing. Develop the skills necessary to provide a quality housing service. Prepare learners for further study and progression to qualifications greater in size or level. THE QUALIFICATION IS SUITABLE FOR LEARNERS Aged 16 and over. Working or resident in the UK and Ireland. Working in a front line capacity in a wide range of housing and housing related roles. That already have a level 2 qualification and/or experience of working in housing. 9/1/2013 CIH Awarding Organisation CIH 2013 Regulation start date: 01/10/2010 Qualification review date: 31/08/15

2 QUALIFICATION RULES OF COMBINATION Qualification title: CIH Award in Housing Practice (QCF) Credit value: 12 Minimum credit to be achieved at or above the level of the qualification: 12 Learners must achieve a minimum of 12 credits in order to be awarded the qualification. There are three mandatory units. The recommended guided learning hours for the qualification are 90. It may be delivered in more or fewer hours according to the centres approval to deliver the qualification. The qualification is graded on the basis of Pass / Refer / Fail only. The qualification is not eligible for an aegrotat award. THE QUALIFICATION CONTAINS THE FOLLOWING MANDATORY UNITS: 12 CREDITS MUST BE ACHIEVED FROM THIS GROUP: UNIT TITLE CREDITS LEVEL PAGE Delivery of Affordable Housing Services Unit number R/602/3201 Equality and Diversity for Housing Unit number R/602/3196 Professional Practice Skills for Housing Unit number Y/505/ EXTERNALLY SET ASSIGNMENT CIH 2013 Page 2

3 THE UNITS CIH Awarding Organisation Unit HP3M1 Delivery of Affordable Housing Services Credit Value 4 Unit Ref Num. R/602/3201 Learning outcomes 1. Know the main types of affordable housing service providers nationally and the services they deliver. 2. Understand the importance of partnership working in the delivery of housing and community services. 3. Know a range of opportunities for resident participation in housing and housing related services. 4. Understand the regulatory system for affordable housing and the use of performance measures. Assessment criteria 1.1. Describe the organisations providing affordable housing services nationally Classify the services that are delivered by affordable housing providers. 2.1 Describe the key elements of successful partnership working. 2.2 Evaluate a service that is delivered in partnership with other organisations e.g. Social services, Police, Education Describe the difference between participation and consultation Review methods of resident participation. 4.1 Explain the role of the regulator in setting and monitoring standards for affordable housing providers. 4.2 Summarise the performance measures used in regulation to assess affordable housing providers. Additional information about the unit Unit purpose and aim(s) Unit expiry date 31/08/2015 The unit aims to introduce learners to affordable housing organisations and the services they deliver. This includes the key themes of partnership working, resident participation and regulation. CIH 2013 Page 3

4 Delivery of Affordable Housing Services Details of the relationship between the unit and the relevant national occupational standards or other professional standards or curricula Assessment requirements or guidance specified by a sector or regulatory body Support for the unit from a sector skills council or other appropriate body Location of the unit within the subject/sector classification system Name of the organisation submitting the unit Unit guided learning hours 30 Exemption from the credit achievement requirements for the unit may be claimed on the basis of the following NQF Unit H3 03 Develop relationships with others to improve customer service in housing H3 18 Work with customers and groups to develop the community H3 19 Develop and sustain partnership working arrangements H3 20 Develop and promote customer involvement in the organisation None Support provided by Asset Skills 01.4 Public Services Chartered Institute of Housing Awarding Organisation The delivery of housing services in the UK NQF accreditation number Y/501/3372 CIH 2013 Page 4

5 CIH Awarding Organisation Unit HP3M2 Equality and Diversity for Housing Credit Value 4 Unit Ref Num. R/602/3196 Learning outcomes 1. Know equality and diversity legislation and how it relates to housing. 2. Understand the diversity of housing service users, and how they impact on housing organisations. 3. Understand the approaches used by housing organisations to respond to the diverse needs of service users. Assessment criteria 1.1. Summarise national equality and diversity legislation Describe how national equality and diversity legislation applies to housing services provision Explain the diversity of housing service users and their needs Assess how an organisation s services meet the diverse needs of the community Describe sources of Good Practice guidance to meet the diverse needs of service users Analyse the effectiveness of a chosen housing or community organisation s response to the diverse needs of the community. Additional information about the unit Unit purpose and aim(s) Unit expiry date 31/08/2015 The unit introduces learners to equality and diversity legislation in a housing context. It also looks at the diversity of communities and how organisations respond to diversity in order to provide effective services. CIH 2013 Page 5

6 Equality and Diversity for Housing Details of the relationship between the unit and the relevant national occupational standards or other professional standards or curricula Assessment requirements or guidance specified by a sector or regulatory body Support for the unit from a sector skills council or other appropriate body Location of the unit within the subject/sector classification system Name of the organisation submitting the unit Unit guided learning hours 30 Exemptions H3 01 Promote safe, ethical and sustainable practice in your area of responsibility H3 03 Develop relationships with others to improve customer service in housing H3 18 Work with customers and groups to develop the community H3 19 Develop and sustain partnership working arrangements H3 20 Develop and promote customer involvement in the organisation None Support provided by Asset Skills 01.4 Public Services Chartered Institute of Housing Awarding Organisation None CIH 2013 Page 6

7 CIH Awarding Organisation Unit HP3M4 Professional Practice Skills for Housing Credit Value 4 Unit Ref Num. Y/505/5928 Learning outcomes 5. Understand the key skills required for the housing professional. Assessment criteria 1.1. Identify and evaluate a range of key skills required for the housing professional Explain what professionalism means in a housing context. 6. Be able to assess own professional performance Explain the concept of reflective practice Reflect on own professional practice skills Evaluate the role of feedback in improving performance. 7. Be able to manage own professional development Describe their working experience in housing Plan own training and professional development to meet current and future challenges Develop a professional development plan. Additional information about the unit Unit purpose and aim(s) Details of the relationship between the unit and the relevant national occupational standards or other professional standards or curricula The unit aims to develop a learners understanding of what it means to be a housing professional, to understand and use reflective practice and to develop a personal professional development plan. Asset Skills 2008 Housing NOS H3 02 Manage your own resources and professional development CIH 2013 Page 7

8 Professional Practice Skills for Housing Assessment requirements or guidance specified by a sector or regulatory body Support for the unit from a sector skills council or other appropriate body Location of the unit within the subject/sector classification system Unit available from Unit guided learning hours Exemption from the credit achievement requirements for the unit may be claimed on the basis of the following units: The assessment for the unit is externally set by CIH Awarding Organisation and must be used by centres to assess learners undertaking the qualification. Support sought from Asset Skills 01.4 Public services 30 Professional Practice Skills for Housing D/501/3373 Professional Practice Skills for Housing R/602/3019 CIH 2013 Page 8