1. Question: In regards to the facilities are they all Monday thru Friday cleaning? Any facilities Saturday and or Sunday cleaning?

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Marsha Neal
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1 Proposal No. P18/9957 Custodial Services Answers to Vendor Questions Questions are in black, Answers are in red 1. Question: In regards to the facilities are they all Monday thru Friday cleaning? Any facilities Saturday and or Sunday cleaning? Answer: See hours of operation noted in proposal 2. Question: Do all facilities require Day porters? Answer: See #4 3. Question: Which facilities use Day Porters? Answer: See #4 4. Question: How many Day Porters at each facility? Answer: Campus Number of Current Day Porters Desert Vista Campus 2 Community Campus 1 Downtown Campus 2 East Campus 1 District Office 1 Northwest Campus 2 West Campus 5 Aviation Technology Center 1 Maintenance and Security 1 29 th Street Coalition Center 1 5. Question: Do you have a monthly usage for supplies? Answer: No, this is handled by our current providor 6. Question: Do you have a Visitor/employee count monthly? Answer: Unclear about what is being asked Rev. Oct

2 7. Question: What was the total spend for Janitorial Labor last year? Answer: Unknown we pay a total monthly fee per campus inclusive of labor and supplies 8. Question: What was the total spend for Consumables last year? Answer: Unknown we pay a total monthly fee per campus inclusive of labor and supplies 9. Question: Were there any overtime expenses last year? Answer: Unknown we pay a monthly fee per campus 10. Question: Current number of employees under current contractor? Answer: We don t keep track of that 11. Question: Number of Day Porters? Answer: See #4 12. Question: What is the total number of restrooms and fixtures? Campus # of Restrooms # of Sinks # of Toilets # of Urinals Community Desert Vista Downtown District Office East Northwest West Maintenance & Security th Street Coalition Aviation Technology Center Question: Will you require cleaning and day Porter services 7 days per week? Answer: See #1 Rev. Oct

3 14. Question: Is outside area cleaning to be included? If so, please provide the distance/perimeter around building? Answer: Outside area cleaning is noted in proposal document 15. Question: Are there window cleaning specifications? No There is no mention of window cleaning in the RFP Answer: Window cleaning is addressed in the proposal 16. Question: Are there any areas sub-contracted outside of Janitorial? Answer: Unclear question, we currently contract with one company for janitorial services 17. Question: What and how long are the break periods? Answer: We do not set break periods 18. Question: Please provide specific square feet of the areas that are cleaned daily, yearround. Answer: Please refer to the proposal 19. Question: Is the Janitorial Staff responsible for any moves? Answer: Only if needed for cleaning 20. Question: What are the hours of operation for each cafeteria operation? (RFP states 7 am to 7pm for all) is this requirement 7 days per week? Answer: Day Fall & Spring Semesters Summer Sessions Monday - Thursday 7:00 a.m. to 7:00 p.m. 8:00 a.m.to 2:00 p.m. Friday 8:00 a.m. to 3:00 p.m. Closed Saturday 8:00 a.m. to 2:00 p.m. Closed Sunday Closed Closed This schedule is subject to change 21. Question: Please clarify which campuses have Central Restroom Areas that require checks. What time and days are these checks required? Answer: All locations, times set by vendor to insure cleanliness 22. Question: If historic spend for consumables is not provided, please provide historic quantities for these materials (paper, plastic, chemicals, etc.) Answer: unknown, we do not keep track of that Rev. Oct

4 23. Question: What is your budget for custodial services annually? Answer: Fiscal year 2017 invoicing total $1,769, Question: Is there a bond required? Answer: Follow the instructions of the proposal 25. Question: As employment laws continue to change, and it is probable that future minimum wage and benefit laws will change on a federal and/or state basis during the contract period, will the contractor be allowed to adjust the contract amount for any future changes in federal and state laws in regard to minimum wages, state mandated benefits and the Affordable Care Act that are currently not known which go into effect during the contract period? If yes, will this clause be included in the final contract? If no, please explain why it would not be allowed? Answer: Already addressed in the agreement 26. Question: Will there be an allowance for an annual CPI increase? Answer: See sample agreement Attachment A, Question: Will an onsite office be provided? Will the following be provided: a. A telephone line? b. Internet access? c. Electricity? d. Hook-ups for washer/dryer? Answer: No 28. Question: Is there a cost associated with parking? Answer: No 29. Question: In the RFP, on page 26, it states: 7. EXTRA SERVICES OUTSIDE OF CONTRACT: The College will have a need for additional services for special events, special requests, and other services (i.e. disaster recovery carpet extraction, additional furniture cleaning, public event custodial services) outside of the requirements of this proposal. We understand these will be an additional charge and will expect the prices to be as per contract. However, on page 49, it states contradictorily: The College expects that all costs are included in the overall fee for services proposed, and that there will be no additional expenses billed to the College for any reason. Rev. Oct

5 Please explain which is correct. Answer: the language on page 49 is standard boiler plate and refers to the fees other than noted on page Question: Please clarify as to the need for fingerprint clearance cards for employees. Answer: follow the requirements of the proposal 32. Question: At the walk-through the outside furniture at the Downtown campus was indicated. Is that part of the cleaning requirements of this RFP? If so, please provide the task and frequency. Answer: Yes, see cleaning schedule in proposal 33. Question: How many porters hours/week are required for each campus? Answer: As many as you need to provide the service 34. Question: Please provide Union staffing / benefits information if there is any union janitorial staff Answer: Unknown, again this is handled by the contractor 35. Question: What % of Cleanable sq. ft. is Carpet Answer: See # Question: What % of Cleanable sq. ft. is Concrete/Cement? Answer: See # Question: What % of Cleanable sq. ft. is Ceramic Tile? Answer: See # Question: What % of Cleanable sq. ft. is VCT? Answer: See # Question: Any there other flooring types other than standard types (Carpet, Concrete/Cement, Ceramic Tile VCT? Answer: All flooring types are noted in proposal 40. Question: What is the anticipate award date? Answer: January Question: What is the anticipated contract length? Answer: Noted in proposal (sample agreement) Rev. Oct

6 42. Question: What is the anticipated contract start date? Answer: January Question: Please provide weekly routine cleaning frequency ( Daily ) Answer: Unclear question 44. Question: Please clarify what Interim Carpet Care means Answer: Replace the word Interim with Periodic 45. Question: A cafeteria/eating area at the Desert Vista Campus was identified during the walkthroughs as needing multiple services daily but little detail was provided. Please clarify what specifically is required for this area Answer: All cafeteria eating areas are the responsibility of the janitorial contractor to keep clean 46. Question: Please provide the number of urinals by location and estimated male student / faculty / staff headcount to estimate the cost for the urinal cartridges. Answer: See # Question: During the walkthrough there were a number of rooms marked as escort only with a red dot. Please provide an estimate to the number of these rooms per building/campus and the estimated area per room Answer: Red Dot and Green Dot areas are currently being evaluated and updated. These areas will be required to be cleaned during business hours. Square footage is included See # Question: Please clarify Section 4. Not sure what you need here Response to Scope of Work on p. 48 of the RFP. This section is telling you how we want you to submit your proposal response The SOW does not seem to have any questions or responses required. Ok 49. Question: Would you please provide the current contract between Pima College and ISS. Or please let me know what the process is to request this public records request Answer: See attached Rev. Oct

7 50. Question: Can you provide us the Carpet/Floor breakdown per building so we can determine the most accurate pricing? Campus VCT Carpet Ceramic Concrete Other Hard Surface total Community 6331ft ft ft ft 2 NA ft 2 Desert Vista ft ft ft ft ft ft 2 Downtown ft ft ft ft ft ft 2 District Office 6877 ft ft ft ft ft ft 2 East ft ft ft ft 2 NA ft 2 Northwest ft ft ft 2 NA NA ft 2 West ft ft ft ft ft ft 2 Maintenance & Security 8964 ft ft ft ft ft ft 2 29 th Street ft ft ft ft 2 NA ft 2 Aviation Technology 3571 ft ft ft ft ft ft Question: Can you provide us with the amount of restrooms per building? Answer: See # Question: Can you provide us with the number of urinals and stalls per building? Answer: See # Question: On page 25 of the RFP, it states that we shall provide 1 proposal for each building. If we choose to bid all 10 locations, does that mean we would submit 10 proposals or 1 proposal with 10 pricing sheets located within it? Answer: Provide proposals as requested in the proposal, and fill out the cost proposal as noted in the document 54. Question: Are we required to continue to use Maintenance Mart? Answer: No, however, products must be of similar quality. Dispensers and products are the responsibility of the selected vendor. 55. Question: Will pressure washing be required quarterly at all 10 locations? Answer: See proposal Rev. Oct

8 56. Question: Can you provide the current amount of staffing at each building (Day Porters, night cleaners etc)? Answer: See # 4 for Day Porters. Additional special service crews are not assigned to a building. Campus Night Crew Desert Vista Campus 4 Community Campus 2 Downtown Campus 5 East Campus 3 District Office 3 Northwest Campus 4 West Campus Question: Can you provide the annual contract amount with ISS for all locations (Public Information)? Answer: See # Question: Are we required to dust lights above 8ft? Answer: Areas that can be reached with the use of an extension device over 8 feet are to be dusted. Services requiring a ladder are not required. 59. Question: Are we responsible to clean picnic benches in the courtyards? Answer: All benches under cover are required Rev. Oct

Proposal No. P17/9961 Bookstore, Food Services & Vending Operations

Proposal No. P17/9961 Bookstore, Food Services & Vending Operations March 13, 2017 Answers to Vendor Questions Questions are in black, Answers are in red 1. Question: Can you please let me know what the