Tenancy Agreement SAMPLE

Transcription

1 Tenancy Agreement

2 Contents Section Page 1.0 About your Tenancy Agreement The Property Rent Rent and Service Charge Review Use of the property and communal areas Your community responsibilities Sub-letting, assignment, exchange and transfer to another property Repairs, improvements, alterations and additions Ending your tenancy Right of succession Tenant involvement, information and consultation Your Right to Acquire Acknowledgement of Tenancy Appendix - Grounds for Possession

3 Tenancy Agreement (HOUSING ACT 1988) This document is a legal contract. It sets out the rights and responsibilities of Together Housing Association Limited and of you the Tenant. When signed, this document should be kept for the lifetime of the contract as you may need to refer to it in the future. Do Not Destroy this Document Property: Landlord Name and address: Together Housing Association Bull Green House Bull Green HALIFAX West Yorkshire HX1 2EB 3

4 Important Notice This Tenancy Agreement is an important document. We will explain it to you and give you a copy for your records. Please make sure you understand everything in it before you sign it. If there is anything you don t understand, please contact us. Our contact details are given on page 3. We will do what we reasonably can to provide you with copies of this Agreement in other formats, if you ask us to. If we can t do this, we will discuss the best solution with you. Whatever format you have, it is this written agreement which you have signed that will be legally binding on you and us. If you fail to meet your obligations under this Agreement, we may: (a) (b) (c) take legal action against you, including action to end your Tenancy; charge you for any losses we incur; declare you to be a suspended applicant for the purposes of our allocation scheme, or other accommodation scheme. This may affect any future applications for housing you make. Where we refer in this Tenancy Agreement to an Act of Parliament or other legislation, we mean the legislation as it applies on the date this Agreement is signed in the first instance, but if the legislation is amended, re-enacted, replaced or added to at a later date, the latest version of the legislation will apply. If you end this Agreement or if you fail to take up occupation of the property, you may be held liable for damages or rent until the date this Agreement legally ends. If you think we have broken this Agreement or not kept to our responsibilities, please let us know. We have a complaints process that is quick, clear and accessible and we will seek to remedy situations where we have got things wrong. Guidance on how to make a complaint is available on our website, at our offices or on request. After you have exhausted our complaints procedure, but still feel that we have not addressed your concern, you can refer your complaint to the Housing Ombudsman Service (conditions may apply please see guidance). Housing Ombudsman Service 81 Aldwych London WC2B 4HN. If you want help in understanding this Tenancy Agreement, then independent advice and information can be obtained from your local Citizens Advice Bureau, Housing Advice Centre, law centre or from a solicitor. 4

5 1.0 About your Tenancy Agreement 1.1 This Tenancy Agreement ( the/this Agreement ) is between Together Housing Association Limited (a registered society registered under the Co-operative and Community Benefit Societies Act 2014 with No R and which is registered with the Housing Regulator as a Registered Provider (Registration No. L4160) ( the Landlord/we/us/our ) and whose registered office is at Bull Green House, Bull Green, HALIFAX, West Yorkshire HX1 2EB) and the Tenant or Joint Tenants ( the Tenant(s)/you/your ) known as: Title Last Name First Name(s) Date of Birth National Insurance No. 1.2 Any reference to you/your in this Agreement means you the Tenant, all Joint Tenants and, where relevant, anyone living with you or visiting you. You will be in breach of this Agreement (in other words, breaking it) if you or anyone living with or visiting you do not comply with (obey) its terms. You are responsible for the behaviour of everyone living with or visiting you, including children. You are responsible for them in the property, in communal areas and in the locality of the property. 1.3 The address of the property rented to you in this Agreement is: Postcode: ( the property ) Property size Property type 5

6 1.4 * Delete the non-relevant clause. This Tenancy is an Assured Shorthold Tenancy (Starter Tenancy) ( the Tenancy ) (Section 19A Housing Act 1988). It is a weekly periodic tenancy which begins on: ( the Tenancy Start Date ) regardless of when this Agreement is signed and continues from week to week until ended in accordance with this Agreement. The Tenancy will be an Assured Shorthold Tenancy while you live in the property as your only or principal (main) home. This Tenancy will become an Assured (Non-shorthold) Tenancy in accordance with Paragraph 3 of Schedule 2A to the Housing Act 1988 on the date which is 12 months after the Tenancy Start Date UNLESS before this date: a) you have been notified in writing that the period of your Starter Tenancy has been extended under section 1.6 of this agreement, or b) we have served a notice under section 21of the Housing Act 1988 that we require possession, or a Notice Seeking Possession under Section 8 of the Housing Act 1988, or c) we have started proceedings for possession against you. In these circumstances your Tenancy will continue as an Assured Shorthold Tenancy until the latest of any of the following dates (provided that in circumstances i) to iv) below this Tenancy can not in any event become an Assured Non-shorthold Tenancy before the date which is 12 months after the Tenancy Start Date): i) any extended period of your Starter Tenancy has ended unless before that date we have started proceedings for possession (in which case, the provisions set out below will apply), or ii) six months after any Notice Requiring Possession or Notice Seeking Possession is given (or if more than one notice is given - the date which is six months after the last of any such notices is given) (if no court proceedings are issued within that time), or iii) where the Court makes a final determination of proceedings for possession (including any appeal(s), withdrawal or discontinuation) and does not make any order for possession (or any other order sought by the us as the case may be) the day after all rights of appeal have lapsed following the final determination of any proceedings (and/or any appeal(s)) or iv) where the Court makes a final determination of legal proceedings (including any appeal(s)) and makes an order for possession (of any description) (or any other order sought by us as the case may be) the day after all such orders granted have ceased to be enforceable, or v) we inform you in writing that the Tenancy has converted to an Assured (Non-shorthold) Tenancy. OR 6

7 1.4 This Tenancy is an Assured (Non-shorthold) Tenancy (Section 1 Housing Act 1988) and declared NOT TO BE an Assured Shorthold Tenancy as set out in Paragraph 3 of Schedule 2A of the Housing Act It is a weekly periodic Assured (Non-shorthold) Tenancy (the Tenancy ) which begins on: ( the Tenancy Start Date ) regardless of when this Agreement is signed and continues from week to week until it ends in accordance with this Agreement. OR 1.4 This Tenancy is an Assured Shorthold Tenancy ( the Tenancy ) (Section 19A Housing Act 1988). It is a weekly periodic tenancy which begins on: the Tenancy Start Date ) regardless of when this Agreement is signed and continues from week to week until ended in accordance with this Agreement. The Tenancy will be an Assured Shorthold Tenancy while you live in the property as your only or principal (main) home. The Tenancy is provided to you as part of a supported living arrangement or is provided as a temporary measure, or because we do not own the property outright. 1.5 * Delete the non-relevant clause(s). This Agreement makes you an Assured Shorthold Tenant. If you do not comply with the terms and conditions of this Agreement, the Tenancy can be ended and you may be evicted. We may end the Tenancy for one or more of the reasons in section 9. This Tenancy will automatically become an Assured (Non-shorthold) Tenancy after 12 months unless we take action to extend the probationary period and/or commence legal proceedings. As an assured shorthold tenant you do not have all the same rights as an assured (nonshorthold) tenant. OR This Agreement makes you an Assured Tenant. It means you keep the property for as long as you want it, as long as the Tenancy continues to be an Assured Tenancy (i.e. it is your only or principal home), unless there is a legal reason (called a ground for possession ) under the Housing Act 1988, and a court agrees with our request to evict you or to move you to other property. However, as long as the Tenancy continues to be an Assured Tenancy (i.e. it is your only or principal home), we will only seek to take possession on one or more of the grounds set out in section 9 of this Agreement. 7

8 *Delete clause 1.6 if non-relevant. 1.6 Extension of the period of your Assured Shorthold Tenancy (Starter Tenancy) We may extend the probationary period of your Starter Tenancy for reasons set out in our Starter Tenancy policies from time to time. This includes (but is not limited to) where you have done anything, or allowed anything to be done in the property, communal areas or locality that causes or is capable of causing nuisance, annoyance, or harassment (or where we are carrying out an investigation to see if any of these circumstances apply). If we do extend your Starter Tenancy: a) We will give you written notice of our decision to extend the period of your Starter Tenancy at least 28 days before its due date of conversion. The notice will give reasons for the extension. b) You will have the right to request a review of our decision to extend the period of your Starter Tenancy c) The maximum period of extension will be 6 months after the date when the Tenancy was due to become an Assured (Non-shorthold) tenancy d) The extension may be used on its own or together with other means of enforcing the terms of this agreement, e.g. injunction or possession. 1.7 Granting possession We will give you possession of the property at the start of your Tenancy. You agree to move into the property on the Tenancy Start Date. If you want to move in later, you must discuss this with us. We will not interfere with your right to live peacefully in the property unless: a) we need access to inspect the condition of the property or to do repairs or other work to the property or adjoining property (subject to reasonable notice, except in an emergency), or b) we are entitled to possession at the end of your Tenancy, or if we think the property has been abandoned and you are no longer living there, or c) we have obtained a court order to exclude you from the property, or recover possession, or d) you have told us that you are no longer living at the property and both we and you have agreed that the Tenancy can end immediately. 1.8 Changing the terms of this Agreement Neither you nor we can change the terms of this Tenancy without written agreement from both you and us, except for any changes in the rent, service charge or provision of services. 1.9 Joint and several liability If this is a joint tenancy, you means each of the people named above, who are jointly and severally liable to comply with its terms and conditions. This means that each of you is responsible for making sure that the conditions of this Agreement are kept to, including paying the rent. We can recover all rent arrears and other debts owed for the property from any joint tenant or from all joint tenants collectively, even if one joint tenant leaves the property Insurance We will insure the property (the building) and any fixtures and fittings that belong to us. You agree and accept that you are responsible for insuring your own contents, personal belongings and any other items you are responsible for. 8

9 1.11 Notices If you wish to serve any notice (including notice of legal proceedings) on us, you may deliver the notice or send it by post to: Company Secretary, Together Housing Association, Bull Green House, Bull Green, HALIFAX West Yorkshire HX1 2EB This notice of our address is given to you under Sections 47 and 48 of the Landlord and Tenant Act We will have properly served any notice about this Tenancy on you if we have handed the notice to you; handed it to someone living at or visiting the property; posted it through the letterbox of the property; attached it to the outside of the property or sent it to the property by post A notice will be deemed properly served on the day it is given to you or if it is left at your property, or two working days after posting if posted first class or four working days if posted second class Money you owe us You agree it is a condition of this Tenancy that you repay any money you owe us for a former tenancy Payment of Former Tenant s Debts *Delete or insert at 1.15 to 1.18 below as appropriate. You agree that at the date of signing this Agreement you owe us for relating to your former tenancy of You agree to repay this debt at a week, on Monday in advance (for the week ahead) You agree to pay this as well as the payments to be made under section 3 of this Agreement, in accordance with sections 3 and 4 of this Agreement. We will decide how to allocate payments you make as between any debts due under clauses 1.14 to 1.18 and section 3 of this Agreement You agree that if you do not make the payments set out above, you will be in breach of this Agreement and that the former tenant s debt will be payable to us in full immediately You agree to tell us about any change in your circumstances that may: affect your ability to keep to this arrangement, or allow you to increase your weekly repayments. 9

10 1.19 Information Sharing You agree to us holding and sharing your personal data with other agencies and organisations at any time during or after this or any other tenancy, while keeping to data protection laws. The personal data will be used in accordance with our privacy policy and our data protection policies in force from time to time, which includes (but is not limited to): running, managing or ending any tenancy preventing or detecting crime or fraud carrying out any of our policies and procedures The personal data will also be used in the same way and for the same purposes after the end of this and any other tenancy you are offered Information Sharing with Utility Service Providers (Gas, Electric, Water, Telephone) You agree that while you are a tenant or a joint tenant of the property let to you under this Agreement, we can advise a Utility Service Provider of your name(s), the name(s) of any joint tenants and the name(s) of other people living at the property under this Tenancy. You agree that a Utility Service Provider can be given details of the date on which this Tenancy started. Information will only be given to a Utility Service Provider if we consider it is reasonable to do so; for example where a Utility Service Provider is providing a service to you at the property but you have failed to register your details with the Utility Service Provider You agree that if we are contacted by a Utility Service Provider after this Tenancy has been terminated we can advise them of: (i) your name; and/or (ii) the name of any joint tenant; (iii) your new address; (iv) known alternative means or points of contact; and (v) the date the Tenancy ended, or the date on which the Property was vacated where this is later than the date on which the Tenancy was supposed to be ended. Information will only be given to a Utility Service Provider if we consider it is reasonable to do so; for example where a Utility Service Provider has provided a service to you at the property but you have failed to pay for that service. 10

11 1.22 Information Sharing (Other Agencies/Businesses/Companies) You agree that while you are a tenant or a joint tenant of the property let to you under this Agreement, we can confirm to enquiring Agencies, Businesses or Companies your name(s), the name(s) of any joint tenants and the name(s) of other people living at the property under this Tenancy. You agree we can confirm the date on which this Tenancy started to enquiring Agencies, Businesses or Companies. Information will only be given in reply to an information enquiry if we consider it is relevant and if it is reasonable to do so; for example where an Agency or Company is pursuing payment of an account If we are contacted by any other Agency, Business or Company after this Tenancy has been terminated we will advise them of: (i) (ii) (iii) (iv) (v) your name; the name of any joint tenant; your new address; known alternative means or points of contact; and the date this Tenancy ended, or the date on which this property was vacated where this is later than the date the Tenancy ended. Information will only be given if we consider it is reasonable to do so; for example where goods or services have been provided to you at the property and you have failed to pay for those goods or services Consents Where this Agreement states that our consent is required, we will not refuse it unreasonably. In some circumstances we may give our consent only if certain conditions are met Legal action If you breach the terms of this Agreement, we will use any appropriate legal action available to us, including: injunctions (to prevent certain behaviour or enforce your Tenancy terms) exclusion orders to prevent you from entering certain areas demotion (making your Tenancy less secure), and possession orders Where you have been granted this Tenancy in order to receive support from us or another agency, you must keep to the terms of any separate support contract(s) (including payment of any charges due) while it is in place. If you breach the terms of any separate contract(s) then that will also amount to a breach of this Agreement. We may also seek to bring this tenancy to an end if the contract for support comes to an end for any other reason. We will discuss this with you if that is going to happen, and whether there will be any other accommodation available. 11

12 2.0 The Property 2.1 Depending on the description of the property at section 1.3 of this Agreement, the property may be a house, a flat, or a room within a house or flat. Where the property is a self-contained house, the whole house is included in the Tenancy, together with any garden which is exclusive to the property. Where the property is a flat or a room within a house or flat, only the flat or room is included in the Tenancy. However, you may also use any communal areas or shared gardens (you may be given more locally applicable information about arrangements for sharing gardens). You are also entitled to use any means of access to the property (and any gardens). The fixtures and fittings are part of the property and belong to us. If furniture or floor coverings included inside the property are to be maintained by us then you will pay a furniture and fittings charge. Otherwise we may explain to you at the start of this Tenancy whether any furniture or floor coverings left in the property by a previous occupant is to be gifted to you and maintained or replaced at your own expense. *Delete or insert at 2.2 to 2.3 below as appropriate. Rights reserved by the Landlord 2.2 We reserve the following rights: Rights granted by the Landlord 2.3 We grant the following rights: 12

13 2.4 Number of people allowed to live in the property The maximum number of people (including children) allowed to live in the property is: 13

14 3.0 Rent 3.1 The rent ( the rent ) is: Base Weekly Rent (for Use and Occupation) PLUS Service charge for the following: Insert if applicable Communal Cleaning Intercom Maintenance Communal Equipment Communal Heating & Lighting Contract Cleaning / Cleaners Materials CCTV Door Entry Systems Electricity Employment costs / relief staff / temporary staff Replacement Provision Fire Alarm Maintenance Fire Safety Maintenance Furniture and Fittings Gas Grounds Maintenance Home Contents Insurance Heating maintenance Laundry running costs Lift maintenance Phone box rental / Tenants phone TV Aerial Service Telephone Line Water Tank Treatment Window Cleaning Other Charges Intensive Housing Management Total rent Items where a weekly charge figure is inserted are the services provided at the start of your Tenancy, which you may have to sign other agreements for. You may be able to claim housing benefit or Universal Credit as part or whole payment of the rent, but benefits will not pay for some service charges. You are responsible for paying the whole rent including any service charges, even if this is not covered in full by benefits (whether temporarily or permanently). 14

15 3.2 Paying the rent You agree to pay the rent on Monday each week in advance. If we accept payment from you at any other time, you are still responsible for paying the rent every Monday. If you have difficulty paying the rent, you should contact us immediately. If you do not pay your rent in full and on time then your home is at risk you can be evicted and you may not be entitled to be rehoused which means you and your family could be left homeless. 3.3 Services We will provide the services for the property set out in section 3.1 where a charge is indicated as being payable. We charge an equal amount to all properties receiving each service. We may increase, add to, remove, reduce or vary the services after consulting with you on any changes we wish to make. We will only remove, reduce or vary a service either where we are required to do so by law, or where it is no longer technically or financially viable to provide the service or the service is obsolete, or in order to keep providing an equivalent service in a different way. We will only increase or add to the services either where we are required to by law, or to provide a replacement for an obsolete service, or where we are acting reasonably and the introduction of the service is supported by the residents who are affected. Any change may affect the amount of service charge you pay. We will review this in line with section 4. If you do not pay the rent, or any part of it, we may stop providing the services. If we do so, your duties under this Agreement remain the same. 3.4 Other charges You agree to pay council tax and any other local council, water authority or other service providers charges. 3.5 Housing benefit/universal Credit If you claim housing benefit or Universal Credit, you agree you must tell us immediately of any changes that may affect how much you get. If you get an overpayment that must by law be repaid and we have to repay it on your behalf, we may recover that amount from you. We may do this by adding the amount to your rent account and recovering the debt from you as rent arrears. 3.6 Your rent account at the end of your Tenancy If at the end of your Tenancy your rent account is in credit, we will repay you the credit but without adding interest. If we do not have your bank or contact details and you do not tell us how to pay you any credit within 6 months of the end of your Tenancy, then we may keep the credit balance as our own money. 15

16 4.0 Rent and Service Charge Review 4.1 Initial review of your weekly rent We will set the rent on the first Monday in the April after the start of this Tenancy to be no more than that which the Residential Property Tribunal (or such similar tribunal) would assess as being a Market Rent for the property at the date from which the rent increase is effective. We will give you notice in writing of the change. 4.2 Further reviews After the first rent setting explained in section 4.1 we may reset the rent on the first Monday in April each year after giving at least one month s notice to you in writing. This notice will state the new rent which will be no more than that which the Residential Property Tribunal (or such similar tribunal) would assess as being a Market Rent for the property at the date from which the rent increase is effective. We may raise the rent at any time after making certain optional improvements to your property (see paragraph 4.4). 4.3 Service Charges We will state the charges for any services we provide. The services you get are listed in paragraph 3.1. We make fixed service charges for these services and will review them once a year in line with sections 13 and 14 of the Housing Act We will give you one month s notice of any service charge increase. We charge an equal amount of the sum we allocate towards administration of service charges as between all the properties receiving the services in question. 4.4 Optional improvements We are committed to maintaining the standard of our properties and we may develop more improvement programmes in the future, under which we may offer you a range of optional improvements for your home, to which you can say Yes or No, for example improvements to the kitchen or bathroom. If, with your consent, we do any optional improvement work to your property, we may increase the rent from the date we complete the improvements. The increased rent figure will then be subject to the usual annual rent setting. Before we do optional improvements, we will agree with you how much extra rent we will charge after they have been completed. 16

17 5.0 Use of the property and use of communal areas 5.1 If the property is your only or principal (main) home You agree you (or at least one of you if you are a joint tenant) must start to live in the property on the Tenancy Start Date, furnish it and use it as your only or main home. 5.2 If we have reasonable grounds for believing that you are not occupying the property as your only or main home or that it has been abandoned, we will be entitled to serve a notice on you, requiring you to give up possession of the property after four weeks in accordance with the Protection From Eviction Act You must reply immediately to any such notice confirming whether you are still occupying the property. Once the notice expires, then if you are no longer living in the property your Tenancy will end automatically. If we serve a notice under the terms above, we may be entitled to gain entry to the property by force if necessary, at the date on which the Tenancy is ended, to remove any goods and furnishings which remain in the property and to change the locks on the door(s). If any goods are left in the property it will be a breach of the terms of this Agreement and we may remove and dispose of them. We may take court action against you for breach of tenancy conditions or trespass. 5.3 Overcrowding You agree not to allow the number of people occupying the property to exceed the number stated in section 2.4 and you agree you must tell us if the number of people living in your property changes from when you signed this Agreement. If the property becomes overcrowded because your household has increased, you agree you will seek alternative accommodation suitable for your increased needs. If you wish to apply to us for a transfer you must register for membership of the local lettings scheme and you must actively bid for suitable properties. Transfer applications are dealt with in accordance with our allocations policy. 5.4 Business use You agree not to run a business from the property without first obtaining our written permission. If permission is given it will be subject to you satisfying any necessary local planning authority requirements and to any reasonable conditions we may impose. We may review the effectiveness of any permission we have given and we reserve the right to vary or revoke any such permission. You must not run any business in breach of such varied or revoked permission. 17

18 5.5 Animals If we have decided that this property is unsuitable for you to keep dogs, cats or other animals (see below), you must not bring them onto the property or any communal areas *Delete or insert at as appropriate The property is unsuitable for keeping: a dog or dogs a cat or cats any other animal or animals apart from small non-poisonous domestic pets kept in cages or containers e.g. fish, hamsters, non-poisonous reptiles or insects. For so long as section 12 of the Allotments Act 1950 is in force, you may have a statutory right to keep rabbits and hens in the property provided that they do not cause a nuisance to any other person and provided that they do not pose a risk to health or safety. At the time of signing this Agreement, you have our consent to keep the following animal(s) at this property. This consent is subject to the conditions in section You must not keep any animals at the property without our written permission (which we can vary or revoke - in which case you must as soon as possible remove any animals from the property which are not permitted after such variation or revocation).permission will be subject to the conditions in You must not under any circumstances keep or bring onto the property or any communal areas any animal which is dangerous, poisonous, illegal to possess or which may cause illness or infestation, or any livestock such as ponies, horses, donkeys, cows, pigs, sheep or goats. The conditions for keeping a pet If permission is given to you to keep a pet or animal at the property, such permission is subject to the following conditions. Regardless of whether permission is granted or refused, as a term of your Tenancy you must comply with the following requirements (breach of which will also be a breach of your Tenancy). a) You agree to check that the Dangerous Dogs Act 1991 or any other law does not prohibit you keeping your pet. b) You agree you are responsible for the behaviour of any pets you own, inside the property and in the locality. c) You agree not to let any dog that you own or that anyone living with you owns to be outside without a lead or unsupervised. d) You agree to take all reasonable steps to prevent any pet causing a nuisance, annoyance or danger to anyone living in, visiting or doing any lawful activity in the locality of the property. e) You agree to take all reasonable steps to supervise and keep any pet under control. f) You agree not to allow any pet to annoy or frighten other people. 18

19 g) You agree not to breed any animals or birds at the property. h) You agree to take reasonable care to ensure that any pet does not cause mess or damage to: the property, or the property of people living in, visiting or doing any lawful activity in the locality of the property, or any communal areas, or other property that we own or we are responsible for. i) You agree to remove or clean any mess (excrement/urine/ vomit) that your pet, or the pets of people living with you, or the pets of anyone visiting you have caused. If we find out that such pet(s) have caused a mess, you agree to remove or clean or pay the cost of removing or cleaning this mess, if we ask you to do so. j) You agree not to keep at the property any quantity or type of animal that we consider unsuitable, given the type, size and location of the property. k) You agree not to keep any animal at the property if you have been prohibited from keeping one. l) You agree to comply with any RSPCA guidance or requirements for the care or welfare of your animals If you fail to comply with any of the conditions in you will be in breach of this Agreement. We may withdraw consent for you to keep animals at this property and may take legal action against you for the breach of tenancy conditions. 5.6 Property maintenance and preventing damage You agree to take reasonable care to prevent damage to: a) the property b) the decorations and any furniture or floor coverings where we have retained ownership and responsibility for maintaining c) your neighbour s property ( neighbour includes anyone living in the locality of the property) d) our property, including any grass verges and car parking areas e) the belongings of anyone visiting or otherwise doing any lawful activity in the locality of the property. For example: Before anyone leaves the property they must check reasonably thoroughly that there is no risk of damage from fire, water, electric or gas supplies in the property. You must tell us beforehand in writing if you are going to be away and leaving the property empty for more than 28 days. 19

20 You must tell us before you leave if the property is not going to be lived in for some time and there is a risk of water pipes freezing. You, anyone living with you or anyone visiting you, must not park vehicles on grass verges or on other grassed land owned by us. If parking facilities are provided in the area, you, anyone living with you, or anyone visiting you, must use the facilities properly, having due regard and consideration to other road users, and must not cause damage on or to such car parking areas. 5.7 You agree that while you are the tenant of the property you must make reasonable efforts to heat it using the heating system provided and ventilate it by opening the windows. 5.8 You agree you must keep the inside of the property clean and tidy and in reasonable decorative order and not to allow rubbish and other items to build up in the property. You agree to use any fixtures and fittings responsibly Use of the property You agree not to use the property or any communal areas for any immoral or illegal purposes, and not to allow others to use them in this way. This includes for example: Possessing or producing controlled drugs Supplying, intent to supply and dealing in controlled drugs Running a brothel, or prostitution Dealing in or handling stolen goods Illegal betting or illegal gambling 5.11 You agree not to feed or encourage onto the property animals that attract vermin (pests), or cause or are likely to cause nuisance to others or us If the property has a balcony, you agree not to feed birds or encourage them onto the balcony You agree not to throw anything or spit from the window, door landing, balcony or walkway of the property. 5.9 You agree not to keep or store dangerous, offensive or flammable materials at the property, on the communal areas or on any land we own You agree not to use the balcony at the property for hanging out washing if we ask you not to do so. 20

21 5.15 Storage and Disposal of Household Rubbish You agree to keep designated rubbish containers (wheelie bins, boxes, bags) at the back of the property, if possible, or in a bin store if one is provided. We can decide the proper place for you to store your rubbish and our decision is binding on you; You agree to take reasonable care to ensure that all your rubbish is properly contained. You agree to put all household rubbish out for collection using the properly designated rubbish containers; You agree to return all emptied rubbish containers to their designated place of storage as soon as possible after rubbish has been collected; You agree to comply with all local council requirements with regard to the storage and collection of rubbish You agree not to block or attach anything to the service ducts (rubbish chutes) in the property or communal areas Except as allowed by section 2.3, you agree: i) Not to park or allow anyone living with or visiting you to park any vehicle, motorbike, caravan or trailer: a) Within the boundary of the property b) On any land we own that is not designated as a car park c) On any public highway so as to cause a nuisance, annoyance, obstruction or inconvenience to others, particularly the emergency services ii) Not to keep or allow to be kept any moped or motorbike inside the property or on any communal areas. iii) Not to keep or allow to be kept any unroadworthy or untaxed vehicle, moped or motor bike inside the property or on any communal areas If under section 2.3 we have given you the right to park a vehicle, caravan or trailer inside the boundary you agree: i) That unless there is already a properly constructed hardstanding on site, you will arrange at your expense for a properly constructed hardstanding to be provided, on which to park the vehicle, caravan or trailer. ii) That unless there is already a properly constructed crossing point with a dropped kerb, you will arrange with the Council, at your expense, for a properly constructed crossing point with dropped kerb to be provided. iii) You are responsible for ensuring that any current or future requirements for planning and building regulations are complied with. 21

22 If we have not already given you the right under section 2.3, we may give you permission to park a private motor vehicle or motor bike within the boundary of the property, but: This will be subject to special conditions, and You must write to us first to ask for and get permission You agree that the only vehicles you can park on a designated car parking area are a private motor vehicle or a motor bike You agree to report any faults or damage to the property to us as soon as they happen You agree to allow our officers, agents and workmen to enter the property at all reasonable times to inspect or do work on the property or adjoining properties, as long as we have given you 24 hours notice. This enables us to manage the property and deal with any complaints you have or that involve you. You agree that our officers, agents and workmen may enter the property without notice if we believe they need to deal with an emergency that could cause personal injury or damage to the property or adjoining property. You agree to allow our officers, agents or workmen to do any tests, take samples, take photographs or make video and sound recordings as they may reasonably request You agree to give our officers and agents access to the property to allow us to carry out our duties under the Gas Safety (Installations and Use) Regulations 1998 and to inspect electrical installations. You may need to have credit on your meter for us to do this You agree not to leave or store anything or allow anything to be left or stored on: a) Any balcony belonging to the property b) Any communal areas or gardens used in connection with the property c) Any land we own in the locality of the property except any areas that have been set aside specifically for storage and that we have given permission for. You agree not to do anything that obstructs or inconveniences anyone using these storage areas When using the communal areas, you agree to consider the safety and convenience of others and where locks are provided that you must take all reasonable steps to keep the communal areas locked You agree, if the property is part of a supported housing scheme, to comply with any management rules and code of guidance for the scheme, as well as the terms and conditions of this Agreement. You will receive copies of any management rules and code of guidance that apply to your Tenancy. 22

23 5.24 Gardens and communal areas Communal areas include any part of the communal stairways, entrance steps, doors and doorways, entrance halls, passages, bin chutes, accesses, yards, gardens, outhouses, bin areas, cellars, balconies, drying areas, loft spaces, green spaces and courtyards at the back of the building, and other similar area shared with other tenants or residents. If you have sole use of a garden attached to the property: You agree not to allow the garden to become overgrown and untidy; You agree to cultivate it as a garden, keeping any lawns and hedges trimmed and flowerbeds weeded and pruned. If you fail to do this, we can decide what work needs to be done to comply with this condition, and tell you what you must do and by when. If you fail to do the work, we may do it and charge you the cost, as well as the cost of any legal action we may take; You agree not to plant Leylandii; You agree not to plant Laburnum, or any other similar poisonous tree or shrub or any pernicious weeds or plants e.g. Japanese Knotweed. You must tell us if you find any plants of this nature and you must let us (or the council) take whatever action is needed to get rid of them; You agree not to plant any tree within 4 metres of any building or outhouse; You agree to restrict the height of boundary hedges and fences to the height set by planning regulations. If you exceed the regulated height you will be in breach of planning regulations as well as being in breach of this Agreement. The height restrictions are: 1. Front boundary hedges or fences no higher than 1.0 metre 2. Rear boundary hedges or fences no higher than 2.0 metres You agree not to carry out substantial structural landscaping works to the garden without first getting our written permission. Permission will not be unreasonably withheld provided the works and completed landscape do not put you, anyone living with you, your neighbours, or visitors and other property at risk; You agree not to construct a pond in the garden without first getting our written permission. Permission will not be unreasonably withheld but there might be conditions and/or restrictions imposed; You agree not to remove, chop down or destroy any bushes, hedges, trees or fencing that forms a boundary structure without first getting our written permission; You agree not to light any Bonfires in the garden; You agree not to light any fires to burn rubbish, garden waste or any other items at the property. Section 5.15 details how rubbish should be stored and disposed of. 23

24 5.25 If you have a garden, you must keep it tidy and free from weeds, rubbish and animal waste. This includes cutting your lawns and trimming hedges and shrubs. You may use shared gardens for normal recreational purposes, but not for any activities that may annoy other tenants or neighbours. You must not allow children to play in the shared communal areas. You may not plant trees, shrubs or hedges which grow more than 2 metres high without first getting our permission in writing. If you plant any of these without our permission, we may remove them and charge you for the cost. You must not remove, destroy or chop down any bushes, hedges, trees or fencing without our written permission. You (or anyone living with you or visiting the property) must only put household rubbish in containers provided by the council or in bin bags. You must not allow rubbish to build up in the property, garden or shared areas, whether or not it is in bin bags. You must not light fires to burn rubbish, garden waste or any other items at the property You or anyone living in the property must cooperate with us and your neighbours to keep any shared areas (such as stairs, lifts, landings, walkways, entrance halls, drying areas, bin stores, paved areas, shared gardens and parking areas) clean, tidy and clear of obstruction. You or anyone living in the property must not interfere with security or safety equipment in shared blocks of flats or sheltered housing schemes. You must not jam open shared entrance doors and you must not let strangers in You must not interfere with any security and safety equipment for the property, or wedge open communal doors. You must cooperate with any security staff acting on our behalf You must not use or interfere with any electricity supplies in communal areas You must not allow anyone access through doors leading to the communal areas unless they are your visitor or a member of the emergency services. 24

25 6.0 Your community responsibilities All tenants are entitled to peaceful enjoyment of their home. To help ensure this happens, everybody needs to behave in a neighbourly way. That doesn t mean you have to be good friends, but it does mean you must keep to your tenancy conditions and show consideration towards others. Your neighbours may have different values and lifestyles from you, so it s important to allow for this and give others the freedom to live the way they choose. You are responsible for your actions and for the actions of anyone who is living with you, visiting you or visiting anyone who is living with you at the property and if any of those You agree not: 6.1 To do anything or allow anything to be done in the property, communal areas or the locality that causes or is capable of causing nuisance or annoyance or harassment to: a) anyone living in or visiting the locality. b) anyone engaged in a lawful activity in the locality. people do any of the things described in this part of this Agreement then you will be in breach of these terms of your Tenancy. If you cannot resolve a disagreement with a neighbour, we can help. However, we will act quickly when there has been a breach of the conditions of this Agreement, or any instance of harassment or victimisation. Where necessary, we will seek to enforce your responsibilities under this Agreement, including taking court action. We will help/ advise you if you report anti-social behaviour. We will look into your complaints and decide what action to take. doing anything that may or does interfere with the peace, comfort or convenience of other people or causes them offence. harassing or assaulting anyone in the property or locality, including for reasons of race, disability, religion, sexuality or sexual orientation, gender, gender reassignment, age, lifestyle or dress. Nuisance and annoyance includes: Harassment includes: insulting behaviour or language. using or threatening to use violence. using abusive words or behaviour. damaging or threatening to damage another person s home or possessions. writing threatening, abusive or insulting graffiti. making noise that is or can be a nuisance or annoyance. This can include noise from televisions, sound equipment (stereo systems), radios, musical instruments, domestic appliances and power tools. failing to control a pet or allowing it to mess or cause damage to other people s property or our property. 25

26 allowing any planting, trees, hedges or shrubs to become overgrown, blocking light or access or causing obstruction or trespass interfering with the peace, comfort and convenience of other people by running a business from the property without consent or breaking any conditions for the consent allowing people who live with you or your visitors to be noisy or disruptive using the property or allowing it to be used for an immoral or illegal purpose playing ball games so as to cause or be likely to cause nuisance or annoyance vandalising or damaging any part of the communal areas or anything in the locality of the property leaving rubbish or storing things in places where they are not authorised to be stored failing to use reasonable control over anyone living with or visiting you parking any vehicle, motorbike, caravan or trailer inconsiderately doing work on any type of vehicle, motorbike, caravan, trailer or appliance in a way or place that causes or is likely to cause nuisance and annoyance using, producing or selling controlled drugs using or carrying firearms, knives, machetes or other offensive weapons. Prohibited Activities 6.2 You agree not to do repairs at or in the locality of the property or on the communal areas on vehicles not owned by you or someone living with you. You may only do repairs on your own vehicles, provided this does not cause or would be likely to cause nuisance or annoyance to anyone living in, visiting or engaged in a lawful activity in and in the locality of the property. 6.3 You agree not to bring onto the property, communal areas or areas in the locality of the property any type of firearm, firearm ammunition or any other type of offensive weapon, such as a sword or crossbow, whether legal or not. 6.4 You agree not to damage, deface or put graffiti on the property or other property in the locality. If you do so, you must pay for any repair, replacement or cleaning needed. 6.5 You agree not to make malicious or hoax telephone calls from the property or from any facility in the locality of the property, or use any communication equipment at the property to make or send malicious or offensive material. 6.6 You agree not to break any of the local authority s bye-laws. You can ask at a public library to see copies of these. 6.7 You agree not to allow anyone access through doors leading to communal areas, unless you are sure who they are and why they need access. 6.8 You agree not to smoke in any internal communal areas, for example lifts, corridors or foyers. 26

27 6.9 You agree not to take any vehicle or trailer over 1.5 tons into any area in the locality of the property, except for loading or unloading You agree not to cause or commit any act of violence or any form of harassment or intimidation against any member of our staff or anyone authorised to act on our behalf You agree not to make false or malicious complaints about someone else s behaviour You agree not to commit a criminal offence in or in the locality of the property Prohibition of Gang Membership a) You agree not to become a member of a gang; b) You agree not to allow anyone living with you to become a member of a gang; c) You agree not to allow a member of a gang to visit the property. Domestic Abuse 6.14 a) You (or anyone living with you or visiting the property) must not inflict or threaten violence against anyone who lives with you or lives elsewhere. b) You (or anyone living with you or visiting the property) must not harass anyone or use mental, emotional, racist or sexual abuse to make anyone who lives with you leave the property. You may also be required to give up this Tenancy if a court order has been made against you or anyone living with you as a result of violence. For the purpose of clause 6.13 a gang is defined as: A group of individuals involved in persistent criminality for some form of personal gain (this includes profit and/or to gain or to demonstrate status) which is causing significant harm to the community and/or is of cross border concern. 27