168 Things Your Realtor Does For You...

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1 168 Things Your Realtor Does For You... Pre-Listing Activities Even before your Irongate Realtor lists your property, they ve been working for you in researching, verifying and preparing your property for the market. 1. Make appointment for listing presentation. 2. Send a written or confirmation of appointment and/or call to confirm. 3. Research all comparable currently listed properties. 4. Research sales activity for past 18 months from the Realtor MLS database and other, public, databases. 5. Research average days on market for properties similar in type, price and location. 6. Download and review property tax roll information. 7. Prepare a comparable market analysis (CMA) to establish current market value. 8. Review/obtain copy of subdivision plat/complex layout. 9. Research property s ownership and deed type. 10. Research property s public record information for lot size and dimensions. 11. Verify legal description. 12. Research property s land use coding and deed restrictions. 13. Research property s current use and zoning. 14. Verify legal names of owner(s) in county s public property records. 15. Prepare listing presentation package with above materials. 16. Perform exterior curb appeal assessment of subject property. 17. Confirm current public and private school information (if applicable).

2 Listing Presentation The first choice you make as a seller is often your most important - your Realtor! Irongate s listing presentation offers you solid reasons to list your home with us. 18. Give seller an overview of current market conditions and projections. 19. Review Irongate s and personal credentials and accomplishments, including Signature Service. 20. Present CMA results, including comparables, solds, current listings and expireds. 21. Offer pricing strategy based on professional judgment and interpretation of current market conditions. 22. Discuss goals to market effectively. 23. Explain market power and benefits of multiple listing service. 24. Explain market power of Web marketing, IDX and IrongateRealtors.com 25. Explain the work the brokerage and agent do behind the scenes, including the importance of staff and agent s availability on weekends. 26. Explain agent s role in screening qualified buyers to protect against the merely curious. 27. Present and discuss strategic master marketing plan. 28. Explain different agency relationships and determine seller s preference. 29. Review all clauses in listing contract and obtain seller s signature. Pre-Marketing Preparations After a listing agreement is signed your Irongate Realtor will begin to prepare your home for the market so that showings can be scheduled. Our goal is to have your home sold in the least possible amount of time given market conditions, at the highest possible market price. 30. Review current title information. 31. Measure overall and heated square footage. 32. Measure interior room sizes. 33. Confirm lot size via owner s copy of certified survey, if available.

3 34. Note any and all unrecorded property lines, agreements, easements. 35. Obtain house plans, if applicable and available. 36. Review house plans, make copy. 37. Order plat map for retention in property s listing file. 38. Prepare showing instructions for buyers agents and agree on showing time window with seller. 39. Obtain current mortgage loan(s) information: companies and account numbers. 40. Verify current loan information with lender(s). 41. Check assumability of loan(s) and any special requirements. 42. Discuss possible buyer financing alternatives and options with seller. 43. Review current appraisal if available. 44. Identify Home Owner Association manager if applicable. 45. Verify Home Owner Association fees with manager mandatory or optional and current annual fee. 46. Order copy of Homeowner Association bylaws, if applicable. 47. Research electricity availability and supplier s name and phone number. 48. Calculate average utility usage from last 12 months of bills. 49. Research and verify city sewer/septic tank system. 50. Calculate average water system fees or rates from last 12 months of bills. 51. Or confirm well status, depth and output from Well Report. 52. Research/verify natural gas availability, supplier s name & phone number. 53. Verify security system, term of service and whether owned or leased. 54. Verify if seller has transferable Termite Bond. 55. Ascertain need for lead-based paint disclosure.

4 56. Prepare detailed list of property amenities and assess market impact. 57. Prepare detailed list of property s Inclusions & Conveyances with Sale. 58. Compile list of completed repairs and maintenance items. 59. Explain benefits of Home Owner Warranty to seller. 60. Assist sellers with completion and submission of Home Owner Warranty application. 61. When received, place Home Owner Warranty in property file for conveyance at time of sale. 62. Have extra key made for lockbox. 63. Verify if property has rental units involved. 64. Make copies of all leases for retention in listing file. 65. Verify all rents and deposits. 66. Inform tenants of listing and discuss how showings will be handled. 67. Arrange for yard sign and installation. 68. Assist seller with completion of Seller s Disclosure form. 69. Review Curb Appeal Assessment with seller and provide suggestions to improve salability. 70. Review Interior Décor Assessment and suggest changes to shorten time on market. Entering The Electronic Market More than 80% of buyers begin their search on the internet. Preparing your home for electronic marketing is key it s being shown - and no one exposes your home to more customers electronically than Irongate! 71. Prepare MLS Profile Sheet agent is responsible for quality control and accuracy of listing data. 72. Arrange for property data from Profile Sheet to be uploaded into MLS listing database. 73. Proofread MLS database listing for accuracy, including proper placement in mapping function. 74. Load listing into transaction management software program. (Irongateonline.com)

5 75. Add property to Irongate s Advertising system (Celebro) and Irongate s Syndication system for widespread electronic and print marketing. 76. Provide seller with signed copies of Listing Agreement and MLS Profile Sheet Data Form within 48 hours. 77. Take photos for upload into MLS, advertising, syndication, and use in printed flyers. Marketing Your Home 24/7/365 No one offers the depth and coverage of marketing - in print, on-line, through signage, mailings, s, open houses and private showings - as Irongate. 78. Create print and Internet ads with seller s input. 79. Coordinate showings with owners, tenants, and other Realtors. Return all calls weekends included. 80. Install lock box if authorized by owner. 81. Prepare mailing and contact list. 82. Order Just Listed labels and reports ( if applicable) 83. Prepare flyers. 84. Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability. 85. Prepare property marketing brochure for seller s review. 86. Arrange for printing or copying of supply of marketing brochures or flyers. 87. Place marketing brochures in home. 88. Mail Just Listed notice to all neighborhood residents, if applicable. 89. Convey price changes promptly to all Internet groups. 90. Reprint/supply brochures promptly as needed. 91. Review and update loan information in MLS as required. 92. Send feedback s or call by phone to buyers agents after showings.

6 93. Discuss feedback from showing agents with seller to determine if changes will accelerate the sale. 94. Place regular update calls to seller to discuss marketing & pricing. 95. Promptly enter price changes in MLS listings database. The Offer and Contract Negotiating an offer and putting together a contract is at the heart of the home-selling process. No one does it better than your trained, professional, Irongate Realtor. 96. Receive and review all Offer to Purchase contracts submitted by buyers or buyers agents. 97. Evaluate offer(s) and prepare net sheet on each for owner to compare. 98. Counsel seller on offers. Explain merits and weakness of each component of each offer. 99. Contact buyers agents to review buyer s qualifications and discuss offer Fax/deliver Seller s Disclosure to buyer s agent or buyer upon request and prior to offer if possible Confirm buyer is pre-qualified Obtain pre-qualification letter on buyer from loan officer or agent Negotiate all offers on seller s behalf, setting time limit for loan approval and closing date Prepare and convey any counteroffers, acceptance or amendments to buyer s agent Fax/ copies of contract and all addenda to closing attorney or title company When Offer-to-Purchase contract is accepted and signed by seller, deliver to buyer s agent Record and promptly deposit buyer s earnest money into Brokerage escrow account Deliver copies of fully signed Offer to Purchase contract to seller Fax/ /deliver copies of Offer to Purchase contract to selling agent Fax/ copies of Offer to Purchase contract to lender.

7 111. Provide copies of signed Offer to Purchase contract for office file Advise seller in handling additional offers to purchase submitted between contract and closing Change MLS status to Sale Pending Update transaction management program to show Sale Pending Review buyer s credit report results (if disclosed). Advise seller of worst and best case scenarios Provide credit report information to seller if property to be seller-financed Coordinate with lender on discount points being locked in with dates Deliver unrecorded property information to buyer Order septic system inspection, if applicable Receive and review septic system report and assess any impact on sale Deliver copy of septic system inspection report to lender and buyer Deliver well flow test report copies to lender, buyer and listing file Verify termite inspection ordered Verify mold inspection ordered, if required. Tracking the Loan Process There are multiple steps between an accepted offer and a closed sale. Your Irongate Realtor is there to keep track of it all and see the process continues to move forward Confirm return of verifications of deposit and buyer s employment Follow loan processing through to the underwriter Add lender and other vendors to transaction management program so agents, buyer and seller can track progress of sale, if applicable Contact lender to ensure processing is on track Relay final approval of buyer s loan application to seller.

8 Home Inspection 130. Coordinate buyer s professional home inspection with seller Review home inspector s report Enter completion into transaction management tracking software program, if applicable Explain seller s responsibilities with respect to loan limits and interpret any clauses in the contract Ensure seller s compliance with home inspection clause requirements Recommend/assist seller with identifying and negotiating with trustworthy contractors for required repairs Negotiate payment and oversee completion of all required repairs on seller s behalf, if needed. The Appraisal 137. Schedule appraisal Provide comparable sales used in market pricing to appraiser Follow up on appraisal Enter completion into transaction management program, if applicable Assist seller in questioning appraisal report if it seems too low. Closing Preparations and Duties All the preceding work and preparations come to fruition at the closing table. An important aspect of your Irongate Realtor s job is to make sure your closing is as easy, comfortable and accurate Make sure contract is signed by all parties.

9 143. Coordinate closing process with buyer s agent and lender Update closing forms and files Ensure all parties have all forms and information needed to close the sale Select location for closing Confirm closing date and time and notify all parties Assist in solving any title problems (boundary disputes, easements, etc.) or in obtaining death certificates Work with buyer s agent in scheduling and conducting buyer s final walk-through prior to closing Research all tax, HOA, utility and other applicable prorations Request final closing figures from closing agent (attorney or title company) Receive and carefully review closing figures to ensure accuracy Forward verified closing figures to buyer s agent Request copy of closing documents from closing agent Confirm buyer and buyer s agent received title insurance commitment Provide Home Owners Warranty for availability at closing Review all closing documents carefully for errors Forward closing documents to absentee seller as requested Review documents with closing agent (or attorney) Provide earnest money deposit from escrow account to closing agent Coordinate closing with seller s next purchase, resolving timing issues Have a no surprises closing so that seller receives a net proceeds check at closing Refer sellers to one of the best agents at their destination, if applicable Change MLS status to Sold. Enter sale date, price, selling broker and agent s ID numbers, etc Close out listing in office files.

10 Follow Up After Closing A Realtor s work is not over, even after the home is closed Answer questions about filing claims with Home Owner Warranty company if requested Attempt to clarify and resolve any repair conflicts if buyer is dissatisfied Respond to any follow-on calls and provide any additional information required from office files (Disclaimer: The above list is not intended to be comprehensive, nor imply any specific promise of service or performance thereof. It is for illustration purposes only. Some agents will do more, some less, some will do things just differently, than the168 specific items listed above, depending on the circumstances of your listing, the current market, and the services each agent may or may not offer. If you have a questions or concerns about any of the above items, be sure to discuss it with your Irongate agent.)