NDS offers a single source Default Services Company with SSAE16 nationwide.
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1 ABOUT NDS Internally managing a default or REO portfolio can be challenging. Identifying, retaining and coordinating the activities of various attorneys, trustees, real estate agents and title companies is complex, costly, and incredibly inefficient. Our mission is to simplify the process. That means you can be assured of our commitment to direct and simple solutions to your default portfolio issues. Most importantly, our business minded approach reflects a process that is skillfully, reliably and efficiently managed. We invite you to review our service offerings and talk with any of our real estate attorneys or other dedicated staff members to explore how we can streamline your work. We are uniquely experienced in all facets of default servicing; and know how to navigate around the many barriers that exist in our industry today which allows you to reduce internal resources required to manage your servicing portfolio.
2 Security & Compliance Service and Security isn t just our Policy......it s our Commitment! NDS offers a single source Default Services Company with SSAE16 nationwide. NDS is certified SSAE16 compliant via Grant Thornton because of its high integrity in regards to standard industry regulations and best practices. NDS uses state of the art encryption and defense to make sure sensitive information is protected against identify theft and other threats. NDS uses secure, redundant backup servers to ensure high operational availability nationwide 24/7. NDS continues to enhance its technology and user education to stay at the forefront of industry conventions and operating procedures. NDS is leading the industry in regards to security and consumer protection since 1989.
3 Foreclosure & Default Services is committed to providing the highest quality loan default and property management and disposition services. We provide national coverage through a network of strategically located firms, title companies, preservation vendors and Realtors across the U.S. NDS s philosophy is to approach each case with a common goal to minimize the potential loss to both the servicer and the investor through the efficient handling of delinquent loans. We offer a fully integrated case tracking and file management system. This highly customized workflow solution is scalable and allows clients and vendors real time access to file status. Judicial and Non-judicial foreclosure management services nationwide Compliance with Fannie Mae, Freddie Mac, FHA and VA requirements Compliance with all applicable state and federal laws and administrative regulations Stringent document retention and document verification procedures Timely escalation of non-routine matters Real time file status for nationwide portfolios Compliance with Servicemembers Civil Relief Act Timeline management and customizable reporting Expedited transition to loss mitigation solutions if warranted Ability to integrate with client and vendor web portals Post-sale coordination with timely investor package submission Quick transition to eviction processing Cost effective versus managing hundreds of separate firms & companies
4 Bankruptcy Services The experienced staff at Nations Default Services Bankruptcy department manage the full spectrum when it comes to creditors rights representation in the federal bankruptcy court. NDS is able to handle a wide variety of bankruptcy matters ranging from the relatively basic to the most complex cases for both secured and unsecured creditors. File status, monitoring and updating is available online for clients through our case management system. Process Chapter 7, 11, 12 and 13 bankruptcy actions Prepare Proofs of Claim, as well as perform Chapter 13 plan reviews Prepare and file objections to plan File motions for relief from the automatic stay Motions to value collateral and for adequate protection Prepare payment change notifications as well as notices of fees, expenses and charges File objections to disclosure statements and plans of reorganization Prepare and file reaffirmation agreements Bankruptcy mediation services File motions to dismiss
5 Litigation Services Nations Default Services focuses solely on creditor representation of defaulted loans. Today s legal landscape requires counsel for loan servicers to be extra vigilant and versed in a multitude of related disciplines. Nations Default Services (NDS) focuses solely on creditor representation of defaulted loans. The experts in NDS Litigation Department are well positioned to prosecute and defend against the variety of claims that have surfaced in recent years. Our competent, seasoned litigation attorneys provide peace of mind when matters quickly turn from routine to complex. Defense of note holder issues MERS related challenges Lien priority challenges Counterclaim defense RESPA, TILA, FCRA claims FDCPA challenges Condemnation and taking claims Trial and appellate experience Straightforward hourly billing based on client guidelines
6 Title Services The Title Resolution team at Nations Default Services has worked for over 20 years to resolve title defects effectively without the need for expensive litigation. However, if a matter requires additional legal attention, experienced legal counsel are on call. Single source order placement, tracking, and delivery Title products tailored to client needs and jurisdictional requirements Equity analysis Title Clearance / title curative Resolve chain of title defects Manage and correct assignment issues File title insurance claims Resolve unreleased prior security instruments, tax liens and judgments Boundary disputes Legal description errors
7 APPRAISAL & BPO SERVICES Nations Default Services is a part of a network of service providers which includes an AMC (Appraisal Management Company). For over 20 years, the appraisal department has been a leading provider of appraisal, BPO and valuation products for regional and national lenders and bank in the industry. Every valuation is reviewed for quality assurance before it is delivered ensuring adherence to the strict guidelines of Dodd-Frank, USPAP, Fannie Mae and Freddie Mac, OTS, and Appraiser Independence Requirements (AIR) as well as any specific guidelines set forth by our clients underwriters and risk management departments. Standard Interior/Exterior BPO s Forms standard contents based upon whether or not an Interior Inspection version was requested Exterior Only Inspection Residential Appraisal Report Form is designed for single-family residences or single-family residences with a guest unit. An exterior inspection only Condition and Marketability Report (FHLMC) Form is used to determine the condition and marketability of the subject with no final determination of value. Interior only. Appraisal & BPO Services REO/ Default (Listings and Repairs) Form is designed for appraising single family residences, FHA s, and PUD. A full internal and external inspection is completed. 1004d - Appraisal Update and/or Completion Report - A new form that replaces the 442 Final Inspections and the Update of Value form. Automated Valuation Model (AVM) Forms are statistically-based computer programs that use real estate information such as comparable sales, property characteristics, tax assessments, and price. Several enhanced versions are now available for major metropolitan areas.
8 Deeds In Lieu of Foreclosure NDS provides centralized management of nationwide deeds in lieu of foreclosure. Our advanced, web-based platform affords our clients timely delivery, timeline management, and easy 24/7 access to file status and documentation. Web-based order placement, order tracking, real-time status updates, and document storage allow for efficiency and quick turn-times. We custom-fit our services to client needs, to insure the transfer process is done accurately and timely. Upon receipt of the referral our deed processing team will prepare the deed based upon client specifications and investor guidelines. In those areas where an attorney is required to prepare the deed, the deed request is referred to a local counsel for preparation. Once completed, the deed is reviewed for accuracy and sent to the debtors for execution and return. The deed can also be sent directly to the client to coordinate execution or we can also utilize a signature collection service based on client needs. Once returned, the deed is reviewed again to insure all signatures are correct and the document contains all necessary riders. The deed can then be sent for recording; or returned to the client if required. NDS also provides a range of title products to help with the deed in lieu process; from simple one owner search products to full title commitments and title policies. There are also additional products available based on client needs as well as state and local title requirements.
9 Eviction Managementagement Since 1996, has provided effective eviction services through their national network of eviction attorneys. Recognizing that swift asset disposition can minimize holding costs, NDS makes every effort to expedite the eviction process. A time conscious and experienced team will make sure the job is done right, and within state & federal guidelines nationwide. File Summons/Complaint for Forcible entry and Forcible detainer complaints Compliance with Protecting Tenants at Foreclosure Act (PTFA) Notices to quit or vacate Hearing attendance, negotiations for cash for keys or stipulated vacate date; adversary / contested actions Schedule lockouts
10 REO Services Nations REO is an Austin, TX based company specializing in the preservation management, repair, rental and disposition of REO assets both residential and commercial. We are a full service company offering the most flexible and efficient services, tailored to meet our client s needs and objectives. Initial Services Coordinate property recovery/evictions in an efficient and timely manner. Aggressive relocation assistance / cash for keys program in order to mitigate eviction and preservation cost. Develop and deliver service packages including BPO, appraisal, tax and title reviews. Arrange to secure, preserve and protect the property. Obtain competitive bids for repairs from qualified sources. Ensure code violations are addressed. Ensure vacant property registration is completed per local municipality regulations. Disposition Services Thorough title examinations at time of referral. Develop and implement a marketing strategy including but not limited to advertising print / internet, MLS listings and signage. Assets listed with qualified Realtors within the Nations REO Residential Network. We have a national network of commercial brokers and property managers for our commercial clients. Title insurance and escrow closing services, ensuring timely delivery of proceeds. Ensure closing dates are adhered to and have a per diem policy in effect. Specialized Services Curative process to resolve title issues Title claims processing Notification of delinquent taxes and tax sales, if requested REO lease program Cash for keys solicitation program Vendor Management
11 Commercial mercial Default Services The Commercial & Special Assets Team (CSAT) at Nations Default Services delivers unparalleled service in all aspects of defaulted commercial loans, bankruptcy proceedings, workouts and reorganizations. CSAT manages defaulted loans secured by automobiles, real estate, business assets and other tangible or intangible collateral. Foreclosures Bankruptcy Forbearance/modification agreements Debtor exams Replevins/Suits on note Suits on guarantors and related actions Post-sale collections / garnishments Skip trace and asset location Work-out / Settlements
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