MyCommunity Beautiful web sites and interactive portals for real estate communities

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1 MyCommunity Beautiful web sites and interactive portals for real estate communities

2 Our simple idea To build a platform that hosts thousands of web sites and secure portals for apartment buildings, commercial towers & housing communities where owners and residents can communicate, collaborate and self-service. Our philosophy People live or work in buildings. we help them become communities. Our vision To create better communities.

3 Overview of MyCommunity MyCommunity is a platform of web sites and portals developed by leading cloud software provider Mystrata. Built to support the company s vision to drive fundamental change in the property management industry, MyCommunity is a strategic extension of their Strataware management and accounting system. While Strataware is a professional manager s tool, MyCommunity is used by committee members, property owners and tenants. MyCommunity is where owners and tenants go to pay bills; view their statements; raise maintenance requests; view important documents; communicate with their neighbours; sell furniture; read important notices from their property manager and so much more. Committee members get higher levels of access and can view financial data and reports, and even approve payments online, all available in real time. MyCommunity is like an online banking system for properties! An owner of multiple properties, even with different management companies in different countries, can access all his properties with one single log-in. Advertisers can target tenants or property owners of just one community, or several communities or every community on the platform globally. Mystrata shares some of this advertising revenue with our professional clients and the individual buildings they manage, helping to reduce maintenance charges. Using a customised Google Map feature, the system links properties, owners and tenants to local trades and service providers, retail outlets, transport locations and restaurants. Some versions of the platform are multilingual such as our English/Arabic version in the Middle East. The platform can also be integrated to 3 rd party systems such as ERP, FM, PM and CRM. Our team are property experts and have been involved in the management of communities for over 40 years. We are continually working on new features and enhancements to MyCommunity. So rest assured your community is in good hands.

4 Two aspects to a MyCommunity portal 1. A Public web site: 2. A secure members only section: Secure login

5 Public pages of MyCommunity Like a traditional marketing web site for an apartment building or master-planned community Photo galleries Facilities & services widget Google map integration showing local schools, transport, hospitals, shops & restaurants Floor plans & developer details Expose elements such as the Community Events and the Community Wall, to give the site some life Currently two templates to choose from... more coming Customised, bespoke sites also available Property Managers or board members can access a CMS (content management system)

6 Bespoke Sites & Customised Solutions Customised sites for management companies Sites for projects under construction that can transition to the community site Individual building customisation Umbrella master community sites Integration of 3 rd party software such as FM or Property Listing tools Turn features on or off like the Community Wall The limit is your imagination

7 Access to your site Every community has a unique web address Managers and buildings can use existing domain names Put an API login on your corporate site Access the portal via an umbrella master site that profiles all projects under management Flexibility you desire

8 Business Directories & Real Estate Listings Build a directory of local shops, restaurants and businesses that service your community MyCommunity comes with a standard business directory listing with a beautiful and clean design Includes a CMS to enable Managers or Board Members to add and edit the listings themselves Your MyCommunity portal can also be integrated to leading real estate systems Allow selected (i.e. preferred) real estate agents to list their properties for sale or lease on their community web site You control the listings! MyCommunity charges real estate agents a fee to use this service and a % of this revenue is passed back to you!

9 Members only section of MyCommunity Reserved for committee members, owners and tenants Used by Managers as a communication tool Information from Strataware automatically available no manual upload of data Contact details Bank account & arrears balance Financial & building reports Service Charge Statement Credit card payment gateway Events & Promotions Community Wall (like Facebook) User-based security Multi-lingual English, Arabic + more

10 Online Payments Online Service Charge statement in real time View and print old invoices Pay online view a secure payment gateway Print receipts Payments are automatically reconciled into the

11 Access to Financial Data Annual Budget Income & Expenditure Statement Balance Sheet Online GL transactions Bank account balance Viewable only by board members All financial transactions in real time Filtering options Future enhancements coming

12 Maintenance & Service Requests Electronically lodge requests with their manager Customise where each requests goes Unique ticketing numbering system Open and closed requests copies to all stakeholders Can be linked to a CAFM system CAFM systems can publish data back to MyCommunity via XML feed

13 Communication Tools Community Notices Electronic Notice Board Events Special Deals or Promotions Community Wall Board member only Wall SMS Messages

14 Feature List The complete list of features for the members only section of MyCommunity include: Owners can... Update their contact details Pay their levies/service charges View their levy/service charge payment history View and download reports such as minutes, by-laws & building manuals View basic information such as insurance details, Owners Corporation details and bank balance Submit and track maintenance requests (for both their unit and the common areas) Communicate with other owners & tenants on the Community Wall Create community events Search for local attractions via the community s interactive Google Map Upload and comment on community photos Upload unit documents such as warranties and user manuals View details of suppliers including comments from other owners and tenants Easily jump from one property to another they own

15 Feature List Continued Board/Committee Members can... Do everything Owners can do, if they own a property in the community (see above) View financial reports such as the P&L, balance sheet, GL and budget View service charge / levy arrears details Communicate just with other Board members and the community manager Easily jump from one property to another they are a Board member in Tenants can... Update their contact details View and download some reports such as the by-laws or building manual (controlled by the manager) View some basic Owners Corporation and building information Submit and track maintenance requests (relating to their unit only) Communicate with other owners & tenants on the Community Wall Create and RSVP to community events Search for local attractions via the community s interactive Google Map Upload and comment on community photos View some unit documents such as warranties and user manuals (controlled by the owner) View details of suppliers including comments from other owners and tenants

16 Australia Mystrata Pty Ltd ACN: PO Box 322 Chermside QLD 4032 P P F United Arab Emirates Mystrata Middle East FZ LLC Part of the Mystrata Group PO Box Dubai UAE P F Malaysia Mystrata Malaysia Sdn Bhd Part of the Mystrata Group 18-1, Jalan Sri Hartamas Kuala Lumpur Dubai UAE P F info@mystrata.com