CITY OF BEVERLY HILLS HUMAN SERVICES DIVISION MEMORANDUM. James R. Latta, L.C.S.W., Human Services Administrator

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1 CITY OF BEVERLY HILLS HUMAN SERVICES DIVISION MEMORANDUM TO: FROM: DATE: SUBJECT: ATTACHMENT: Human Relations Commission James R. Latta, L.C.S.W., Human Services Administrator November 16, 2017 Rent Stabilization Update 1. City of Beverly Hill Rent Registry Notice 2. Notice of Rent Amount Reported by Your Landlord Information only Community Development was tasked with the implementation of the Rental Registry. Initially, Landlords were required to complete the rental registry forms (Attachment 1) by August 23, 2017, but the deadline was later extended to September 22, On this form, Landlords reported the current rent being collected for each of their units among other basic information. At the time of this report, 79% of landlords have completed the registry process. Once registrations were received by the City, Tenants were then asked to verify these rent amounts by October 27, 2017 (Attachment 2). To date there have been 70 appeals of the rent amount reported to the City by the landlord. Nearly all of which were administratively handed without being referred to a hearing. Several part time customer service representatives (CSR) were hired to answer questions and help landlords complete rental registry forms. Last month, additional CSRs were hired and first round interviews with Management analysis occurred. Three new Management analyst will start by the end of this month. The City is still working toward the deadline of January 24, 2018 to have all registry forms completed and certified. Other issues to consider are hiring experts to advise Council on the economic impact of Rent Control, the development of more restrictive habitability standards and the formation of a hearing/mediation board. Susan Healy-Keene, Director of Community Development is scheduled to provide an update to City Council on November /16/2017 HRC Rent Stabilization update

2 Attachment 1

3 City of Beverly Hills Rent Registration Notice Property Owner name Property Owner C/O Address City, State, Zip Rental Property Address City, State, Zip Assessor Identification Number BHrent Pin: (AIN): -- OFFICIAL NOTICE --

4 IMPORTANT: SAVE THIS NOTICE! (i. NOTICE REQUIRING REGISTRATION OF RENTAL UNITS WA LLS. Certified Mail Rental Property Property Owner Property Owner do Address City, State, Zip Code Address City, State, Zip Code Assessor Identification Number: BHrent PIN: XXXXXXXX XXXXXXXXXX Date: July 10, 2017 To: Property Owner of Beverly Hills Apartments Subject: Notice Requiring Registration of Rental Units Earlier this year, the Beverly Hills City Council enacted amendments to the Rent Stabilization Ordinance, which are now in effect. The ordinance requires that landlords register their units with the City. The City will be collecting information on the current tent amount and other related information for every rental unit that is subject to the Rent Stabilization Ordinance (RSO). Landlords will have 30 days to register all rental units. The registration period starts on July 24, 2017 and it ends on August 23, Failure to register a unit can lead to substantial penalties including but not limited to a fine of $ per unit. All Registrations of Rental Units Must Be Completed Online by completing the registration form found on the web at To assist you on the registration process, a pin number has been assigned to your property which is located on the top right corner of this notice (BHrent PIN). You will need this pin number in order to begin registering units following 3 easy steps: 1. Login to 2. Enter Assessor Identification Number (AIN) and BHrent PIN 3. Register Rental Units Need additional registration information or instructions? Individual appointments with City staff are available to complete the form. To request assistance, Landlords must contact the City and schedule an appointment; a schedule with available appointment times is attached. To guide you through the online registration process, Rental Unit Registry FAQs, and Rent Stabilization Ordinances with FAQs are also available on the City s website at: Beverly Hills Rent Stabilization Program Version: (310) RSO-001 BHrent

5 Rent IMPORTANT: SAVE THIS NOTICE! Attached to this notice you will also find instructions to complete the Rental Unit Registration Form, a sample of a completed registration form and Rental Unit Registry FAQs. Rental Unit required information for each rental unit: Rental unit address and unit number Whether utility services (gas and/or Number of bedrooms and bathrooms electricity) are provided bythe landlord Move-in date for current tenant as part of current monthly rent Current monthly rent amount Whether parking is included in the Effective date of last rent increase current monthly rent amount Contact information for owner and/or property management company For questions or assistance with the Rental Unit Registration process, please call the Rent Stabilization Program hotline at (310) For additional information on the Rent Stabilization Program visit the City s website: Beverly Hills Stabilization Program (310) Version: RSO-001 BHrent [Q

6 c RENTAL UNIT REGISTRATION FORM I. Property Information City of Beverly Hills Rent Stabilization Program 455 N. Rexford Drive Beverly Hills, CA Tel. (310) A. Property Information 10 DIGITS APN: NUMBER: DIRECTION (N,S, E, W) SIREET NAME: 123 N REXFORD DRIVE Address: CIG: STATE: ZIPC0DE: BEVERLY HILLS A CA TOTAL NuMeEe OF APARTMENT UNITS: YEAE Building Info: B. Property Owner (on Title): FIRST NAME: LAST NAME: JANE DOE TRUST I LLC I CORPORATION NAME (LEAVE BLANE IF INDIVIDUAL): BHRENTAL PROPERTY, LLC 4 OWNER IN E OR TRUSTS / LLC / CoR ORAT:or,s: Individual(s) LI Trust LI LLC LI Corporation Managing Partner LI CEO LI Partnership LI Trustee PHONE NUMBER: ( 310) SAMPLE@BEVERLYHILLS.ORG NUMBER: DIRECTION )N,S, F, W) STREET NAME: UNIT: Mailing 123 W SAMPLE DRIVE 100 Add BUSINESS LICENSE NUMSRR:. CARSON CITY: STATE: ZIPCODE: CA BUSINESS LICENSE EXPIRATION DATE: G DECEMBER C. Property Manager: ] PIRST NAME: Samas Property Owner LAST NAME: PHONE NUMeER: Mailing Address: NUMBER: DIRECTION )N.S, F, W) STREET NAME: UNIT: CITV: STATE: ZIPCODB: A Additional Sample Information on Back Side - EHrent Beverly Hills Rent Stabilization Program Version; (310) RSO-002

7 Rent No l S) 2 RENTAL UNIT REGISTRATION FORM II. Unit Information A. Rental Unit Information: 1 of 4 units NUMBER: DIRECTION INS, B, W) StREET NAME: Address: 123 N REXFORD DRIVE Highlighted, information is exempt from disclosure by law. Tenancy Information: CITY: City of Beverly Hills Rent Stabilization Program 455 N. Resford Drive Beverly Hills, CA Tel. (310) (One Page Per Unit) UNIT: a NO UNIT NUMBER ASSIGNED IA STATE: ZIP CODE: NO.OF BATHROOMS: BEVERLY HILLS CA NUMBER OF BEDROOMS: RENTAL UNIT DESIGNATION: OROINAL OCCUPANCY DATE: 1 LI Chapter 5 Tenant F1 Chapter 6 Tenant August 20, 1998 OCCUPANTS INCLUDE: UNIT STATUS: UTItITYIIES) PAID BY LANDLORD: Over Age 62 Occupied by others Gas LI Child(ren) under 18 yrs. LI Occupied by Owner Electric LI Disabled person (per LI Occupied by Manager LI Water BHMC Section ) LI Vacant (Complete section B.) LIUnknown YesLI No Is the unit currently occupied by a tenant with a Section 8 vouc her, or is the tenancy subject to a contract with a government entity or non-profit with a government contract to provide rental housing2 LI Yes No The owner/landlord has a signed original lbtenant_ Landlord Rights and Responsibilities Handbook and is on file for this tenant and is available upon tie Cit s request2 -.1 Yes LI No PARKING INCLUDED IN MONTHLY RENT? CURReNT MONTHLY 800 ORIGINAL RENT AMOUNT OP CURRENT VALID AGREEMENT: $775 DATE OF LAST RENT INCREASE: October 1,2016. B Tenancy History for Vacant Units What was the reason for the property betg vacated? Vacated LI Vacate r Cause Termination / ction LI Vacated for No Cause Voluntarily..., Termination / Eviction Reason of Cause: Cause information: D Failed to pay rent 1. What was the rent paid by Failed to comply with rental terms after written notice the tenant immediately 4s given... preceding the current Committed or permitted a nuisance or was damaging vacancy?. the unit or common areas. g Specify L2 Was undertaking illegal uses within the unit or was amenities/parking/etc. for Additional permitting occupancy by more than the legally the new tenant compared lnfortion permitted number of people. to the previous2 Yes D Refused to provide access to the landlord for purpose D No of repairs or improvements or other inspections required by agreement or law after appropriate notice was given. D Other: Signature Information I declare under penalty of pesjuly that the üstbrrnation provided by me on the above form is tme and conect to the best of my knowledge and t,eliet I also understasid that if I discover that any information provided by me is not true or is incomplete, I will conect the registration form that I have submitted to the City. I also understand that if I have provided any information that has been falsified, 1 am in violation of the Municipal ( ode and will be subject to an administrative fine or entbrcetnent action. Signature:,4 Print Name: JANE DOE Ifl7iOfl1 7 - Date:, Title: /fl7ifl1 7 BHrent Beverly Hills Stabilization Program Version: (310) RSO-002

8 cbever 1Y 1 CITY OF BEVERLY HILLS RENT STABILIZATION PROGRAM RENTAL UNIT REGISTRATION FORM INSTRUCTIONS Earlier this year, the Beverly Hills City Council enacted amendments to the Rent Stabilization Ordinance. Pursuant to the Beverly Hills Municipal Code (Section A and A), Landlords will have 30 days to register every rental unit that is subject to the provisions of Chapter 5 or Chapter 6 of Title 4 of the Code. The registration period starts on July 24, 2017 and it ends on August 23, Registration is complete when all required information is provided to the City, including the amount of rent that is being charged for each rental unit. INSTRUCTIONS: To ensure accuracy and avoid delays, all forms should be completed online at Your property has been assigned a PIN Number which you will need in order to set-up an account, the PIN Number is located on the top right corner of the Notice Requiring Registration of Rental Units. Please follow the instructions from this Notice to set-up your account. The Rental Unit Registration Form consists of 3 parts: PART I - PROPERTY INFORMATION A. Property Information: address, APN, number of units, and year constructed. B. Property Owner (on title): contact information for property owner including: name; specification of type of ownership, such as a Trust, LLC, or individual; phone number; address, mailing address, business license number and business license expiration date. C. Property Manager: contact information for property manager, including the unit number occupied by any on-site property manager. If the Property Manager is also the Property Owner, check Same as Property Owner box on the form. PART 2 UNIT INFORMATION A. Rental Unit Information: complete address for each unit including unit number square footage Version: RSO-003

9 number of bedrooms identify if occupant is under Chapter 5 or 6 of the Municipal Code original occupancy date of the current tenant identify if occupant is over age 62, child(ren) under 18 years and disabled person unit status (vacant or rented; if the unit is vacant, skip Section B and complete Section C Tenancy History identify if utility(ies) are paid by landlord identify if parking is included in monthly rent identify if unit is currently occupied by a tenant with a Section 8 voucher or if the tenancy is subject to a contract with a government entity or non-profit with a government contract identify if landlord has original signed Tenant Landlord Rights and Responsibilities Handbook on file for the current tenant identify currently monthly rent identify original rent amount of current valid agreement identify date of last rent increase. B. Tenancy History for Vacant Units: identify reason for vacancy, identify if Vacated Voluntarily by the tenant; identify if Vacated For Cause Termination/Eviction, identify if Vacated for No-Cause Termination/Eviction. When completing this section please check each box that may apply. PART 3 SIGNATURE A signature is required on each Rental Unit Registration form that is submitted; forms must be dated and signed under penalty of perjury by the landlord. For assistance regarding the Rental Unit Registration Form please call our Hotline at (310) or visit our website at B!!ren Version: RSO-003

10 BEVERLY :111!. CITY OF BEVERLY HILLS RENT STABILIZATION PROGRAM Rental Unit Registration Form Frequently Asked Questions 1. Why did I get this Form? You received this form because your property is subject to the provisions of the City s Rent Stabilization Ordinance. The Rental Unit Registration form must be completed online for every rental property that is subject to the Ordinance. Once a landlord is in receipt of the notice to register from the City, he/she is required to complete the registration form, the registration period starts on July 24, 2017 and it ends on August 23, What happens if I do not submit the form? Pursuant to recent amendments to the Ordinance (BHMC A and A), landlords must register every rental unit that is subject to the provisions of Chapter 5 or Chapter 6 of Title 4 of the Beverly Hills Municipal Code. Partial information constitutes an incomplete form, and registration is not considered complete until all requited information, including the landlord s emergency contact information, is provided to the City. Failure to register a unit can lead to substantial penalties including but not limited to a fine of $ per unit. 3. What if I do not know all the answers to the questions regarding each of my rental units? Each question should be answered to the fullest possible extent. Once the City receives the completed form from a landlord, the, tenants of that Landlord will receive a Registration Notice of Rent Reported by Landlord. Tenants may dispute or clarify discrepancies by providing supporting documentation to the City. A tenant may also contact the City and request the rent information provided by their landlord. 4. What if I submit my Unit Registration form to the City and later realize I need to update information? For questions or changes to the registration form after submittal, please contact City staff at the Rent Stabilization Program Hotline (310) What kinds of rental properties are subject to the provisions of the Rent Stabilization Ordinance? All multi-family rental unit properties, including duplexes, are subject to the provisions of the Rent Stabilization Ordinance (BHMC Title 4 Chapter 5 and Chapter 6). Version: RSO-004

11 6. Who should be listed as the Emergency Contact? The best emergency contact may be the property owner or property manager; however, the person who is most directly able to respond in case of an emergency at your property should be listed. The name, address and telephone number of a designated emergency contact are required to be listed on the form. 7. I am a new Landlord and do not know the Effective Date of the Last Rent Increase or the Date When Tenant First Occupied the Unit. If you do not know the Effective Date of Last Rent Increase, or Date When Tenant First Occupied the Unit, please contact City staff at (310) How should I fill out the form if the unit is currently vacant but I plan on renting it later this year? Select the Vacant box under Tenancy Information, and skip to complete Section B and provide Tenancy History for Vacant Units. 9. I currently live in one of my rental units; do I still need to submit the Rental Unit Registration form? If a landlord lives in one of their rental units and simultaneously tents the remaining units, the Unit Registration form must still be completed to fulfill the mandatory registration requirement. 10. Can I submit my Registration Form via facsimile (fax) or via ? No. The only way to submit the Rental Unit Registration Form is online through the Rental Unit Registration portal at: If you need assistance to complete the Rental Unit Registration Form, individual appointments with City staff are available. To request assistance, Landlords must contact the City and schedule an appointment at (310) How do I know if my Registration Form is complete? When the landlord submits the registration form online through the Rental Unit Registration portal at landlord will receive a confirmation indicating the registration form was received. Once the information is verified, the landlord will receive an from the City confirming that the Registration of Rental Units for the property is complete. 12. Will the Registration information become public record? Documents submitted to a government agency are subject to disclosure under the California Public Records Act (CPRA). 13. Who may I contact ill have questions? Call our Hotline at (310) or visit our website at What if I received the Notice Requiring Registration of Rental Units and I just sold the property? If you are in receipt of the Notice Requiring Registration of Rental Units and you no longer own that property, please contact City staff as soon as possible at (310) BHrent 2 Version: RS0-004 JIiL

12 11:00 11:00 11:00 11:00 11: :00 11:00 3:00 3:00 3:00 3:00 3:00 Rent Stabilization Program cbeverly) Technical Assistance for Rental Unit Registration Process The City of Beverly Hills will assist Landlords with fifing their Rental Unit Registration form. Individual appointments with City staff are available to complete the form. To request assistance, Landlords must contact the City and schedule an appointment from the options below. July 2017 July 24th 9:00 am July 26th 9:00 am July 31St 9:00 am am am am am 11:00 am am am 2:00 pm pm 3:00 pm 4pm am 2:00 pm 3:00 pm 3:00 pm 4pm am 2:00 pm pm 3:00 pm 4pm August 2017 August 2 9:00 am am am am 2:00 pm pin 3:00 pm 4pm August 7t15 9:00 am am am am 2:00 pm 3:00pm 3:00 pm 4pm August 10th 9:00 am am am am 2:00 pm 3:00 pm 3:00 pm 4pm August 14t11 9:00 am am am 1:00 am 2:00 pm pm 3:00 pm 4pm August 17th 9:00 am am am am 2:00 pm 3:00 pm 3:00 pin 4pm August 21St 9:00 am am am am 2:00 pin pm 3:00 pm 4pm Before your appointment, please identify the following and bring this information with you to the appointment: rental unit address and unit number number of bedrooms and bathrooms move-in date for current tenant current monthly rent amount effective date of last rent increase whether utility services (gas and/or electricity) are provided by the landlord as part of current monthly rent whether parking is included in the current monthly rent amount contact information for owner and/or property management company. To schedule an appointment and for more information on this schedule, please contact the Rent Stabilization Program hotline at: (310) or visit BHrent Version: RSO-005

13 Rent Stabilization Program LY or call visit Municipal Code. Program Guides Ordinances. Frequently Asked Questions Unit Registration Tenant/Landlord Information For the latest information

14 Attachment 2

15 Tenant VIA U.S. FIRST CLASS MAIL If the rent amount reported is incorrect, you may file the enclosed Appeal of the Rent Amount If you believe you have received this Notice in error or have any other questions regarding the Beverly Hills Rent Stabilization Program Version: 2017 Signature: Service. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Reported by Your Landlord at the subject location, by placing a true copy thereof enclosed in a sealed envelope with first class postage thereon, fully prepaid, in the United States Postal On, October 12, 2017, If ) sent by first class mail this Notice of Rent Amount Declaration of Service City of Beverly Hills - Rent RSO (310) North Rexford Drive, Beverly Hills, CA (310) or bhrent1beverlyhills.orq Stabilization Program City s Rent Stabilization Ordinance, please visit or contact us at: appeal online or in person at City Hall. If you mail in your appeal, please be advised that the appeal must be received at City Hall within fifteen (15) days of the date of the mailing of this appeal.) If you have questions about the appeal process, staff is available to assist you at Hall, First Floor Reception Desk. To ensure timely filing of your appeal, you should submit your Notice at: Appeals can also be submitted in person at City Notice. (The mailing date on the envelope is not material to the timeliness of the filing of your Reported to the City by the Landlord within fifteen (15) days of the date of the mailing of this (310) Incorrect Rent Amount? Amounti If this amount is correct no further action is required On [Submitted Date] the base rent amount (not including any surcharges or additional charges for supplemental housing services) reported for your rental unit was [Current Monthly Rent buildings to report to the City the base rent amount being charged for each rental unit. On January 24, 2017, the City adopted an ordinance requiring owners of multifamily rental To Current Tenant of Unit Number [Address, Unit No] Mailing Date: October 12, 2017 [City, State, Zip Code] [Address, Unit No ] NOTICE OF RENT AMOUNT REPORTED BY YOUR LANDLORD IcL BEVERLY IMPORTANT NOTICE! BHrent

16 C.:, City of Beverly Hills Rent Stabilization Program 455 N. Rexforci Drive Beverly Hills, CA Tel. (310) rent APPEAL OF THE RENT AMOUNT REPORTED TO THE CITY BY THE LANDLORD A tenant of a rental unit may appeal the rent amount reported to the City by the landlord through the Annual Rental Unit Registration process within fifteen (15) days of the date of the mailing of the Notice of Rent Amount Reported by Your Landlord. A tenant may dispute the rent amount reported for the unit if the amount is incorrect. A tenant may not dispute the rent amount based upon additional contractual housing services provided to a unit. I appeal the amount of rent reported by landlord for my rental unit (state $ the rent amount reported by your landlord). I declare that the amount of rent paid on the date reported by the landlord was and request an administrative $ hearing on my appeal. I am attaching supporting documents (Required) TENANT INFORMATION: Name of Tenant: FIRST NAME: LAST NAME: Address of Registered Rental Un it NUMBER DIRECTION (N,S, E,W) STREET NAME Clii STATE ZIP CCDE BEVERLY HILLS CA Move in date: Date of last rent increase: Amount of last rent increase: I / Daytime phone number(s): II $ PROPERTY IN FORMATION: (If Known) Landlord/Property Manager: FIRST NAME: LAST NAME: Property Management Company Name: Landlord/Property Manager daytime phone number(s): Landlord/Property Manager mailing address: I ( ) declare under penalty of perjury that the information provided by me on the above form is true and correct to the best of my knowledge and belief. I also understand that if I have provided any information that has been falsified, I am in violation of the Municipal Code and will be subject to an administrative fine or enforcement action. Signature: Date: Beverly Hills Rent Stabilization Program (310) I I Version: RSO-007 BHrent I

17 Rent APPEAL OF THE RENT AMOUNT REPORTED TO THE CITY BY THE LANDLORD City of Beverly Hills Rent Stabilization Program 455 N. Rexford Drive Beverly Hills, CA Tel. (310) APPEAL INSTRUCTIONS: You are encouraged to submit your appeal on-line or in person. Submit Appeal Online: 1. Complete and submit the Appeal of the Rent Amount Reported to the City by the Landlord within fifteen (15) days of the date of the mailing on the Notice of Rent Amount Reported by Your Landlord. You can access and submit the petition form at: 2. Provide electronically any supporting documentation such as a copy of your rental agreement, cancelled checks for rent, rent increase notices, or other documents to support your appeal. Any records included with this form and submitted to the City of Beverly Hills Rent Stabilization Program may be subject to disclosure pursuant to the California Public Records Act. OR Submit Appeal in Person at City Hall: 1. Drop off at City Hall the Appeal of the Rent Amount Reported to the City by the Landlord within fifteen (15) days of the date of the mailing on the Notice of Rent Amount Reported by Your Landlord. The address for drop off location is: City Hall First Floor Reception Desk 455 North Rexford Drive Beverly Hills, CA Attach to your appeal supporting documentation, such as a copy of your rental agreement, cancelled checks for rent, rent increase notices, or other documents to support your appeal. Any records included with this form and submitted to the City of Beverly Hills Rent Stabilization Program may be subject to disclosure pursuant to the California Public Records Act. OR Submit Appeal by Mail: If you mail your appeal to the City, please be advised that the appeal and any supporting documentation must be received at City Hall within fifteen (15) days of the date of the mailing of this Notice. (The mailing date on the envelope is not material to the timeliness of the filing of your appeal.) Mailing address is: City of Beverly Hills Rent Stabilization Program 455 North Rexford Drive Beverly Hills, CA If the appeal is filed timely and determined to be complete, and the appeal requires the resolution of factual issues or an issue concerning the application of the Ordinance and Regulations to the facts, City staff will schedule a hearing before a hearing officer. You and your landlord will be contacted when the hearing has been scheduled. If you have any questions regarding the appeal process or other questions about the Rent Stabilization Ordinance, please contact us at: Call: (310) or bhrent@beverlyhills.org BHrenI Beverly Hills Stabilization Program Version: (310) RSO-007

-- OFFICIAL NOTICE -- City of Beverly Hills Rent Registration Notice. Rental Property. Property Owner name Property Owner C/O Address City, State, Zip

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