20 yearhousing Upgrade Project

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1 Wellington City Council s 20 yearhousing Upgrade Project

2 New Zealand s Capital city Wellington Rugby World Cup! 2011

3 New Zealand The Haka!

4 Peter Jackson s Film Premieres Lord of the Rings

5 Building homes, transforming lives

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8 In New Zealand, social housing accounts for 1 in 5 dwellings HNZC 68,000 Local govt 14,000 3rd sector 2,600

9 Housing challenges hll Increasing numbers in housing need Limited types of housing available Aging population

10 Our Housing Aims Appropriateand and affordable housing to low income households who otherwise have barriers to accessing housing Safe and secure housing to a good standard Communities where people p feel safe, have a sense of belonging and are proud to call home Support tfor Council iltenants t to improve their quality of life and well being and to contribute to and benefit from living in Wellington

11 Guiding principles i To achieve our objectives the City Housing team are guided by the following: Work in partnership to improve the lives of tenants Ensure the housing portfolio is financially sustainable into the future and affordable for tenants Respond to demand for social housing equitably and efficiently Commitment to resilient and cohesive communities Provide a high quality service to tenants and to contribute to and benefit from living in Wellington

12 Tenant make up 4000 tenants approx 37 percent refugees and migrants 27 percent are over 55 years of age 20% of tenants have a physical and/or health hdisability 63% percent of occupants receive income support of some kind from central government. Over 40 different ethnic groups (*as at 26 July 2012)

13 Affordable yet sustainable ti Rent set at 70% of the market rent reviewed annually Maximum rent increase of $20 per week for a single tenant and $30 for households of more than two people No rent increases for tenants over 80 years of age Affordable rent limit it possible where rent exceeds 35% of net household income after tax and after Accommodation Supplement entitlement has been received Accommodation Supplement (AS) Government subsidy

14 Tenancy Operations Assets and Maintenance Tenancy Operations Team (Tenancy Support, Relocations and Tenancy Management) Tenancy Services ( New applicants, former tenants and resource and project planning)

15 Location risk 2011 Christchurch earthquakes

16 20 year project Housing upgrade project What s it all about Joint Crown City Council project $400 million programme $220 million Crown Grant t(over ten years) 30 year commitment to social housing

17 Re housing principles i Existing in policy tenants are guaranteed a home We minimise the impact of re housing We take special care of vulnerable tenants We consult with tenants and keep them informed.

18 Community Ati Action Programme Resilience Emergency Preparedness Recycling and waste minimisation Communal gardening g Community Asset Building Place making Playgrounds and recreational spaces and community rooms Community Safety Social inclusion Tenant led events and activities Learning and Development Digital Inclusion Life skills development Creative pursuits Leadership development

19 Tenant Summit & Good Neighbours Groups Community safety Social contact t Good neighbourliness Care for the environment Community spirit & pride Tenant well being bi

20 Tenant Led Art Exhibition Everyone has a story Annual Tenant Art Exhibition at Thistle Hall in collaboration with WACHA (Wellington Association of City Housing Artists)

21 Matariki Celebration of the Maori New Year Two days of celebrating our rich cultural heritage. Manaakitanga, establishes host tenants responsibilities. i A wide range of activities are on offer The event is embraced by tenants of all cultures.

22 Speakers Corner Sessions A variety of speakers are invited to complexes to present on various hot topics that the tenants themselves have chosen.

23 Projects Te Ara Hou Apartments

24 Te Ara Hou Apartments Playground Project

25 Hanson Court Apartments

26 Hanson Court Apartments

27 Regent Park Apartments

28 Regent Park Apartments

29 Central Park Apartments

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31 Central Park Apartments

32 Landscaping improvements

33 Newtown Park Apartments

34 Newtown Park Apartments

35 Next up

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37 Earthquake strengthening of Central Park Apartments

38 Earthquake strengthening

39 Earthquake strengthening

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41 Transferable processes Design guidelines Engagement around design Working with tenants Managing tenant relocations Construction

42 Outcomes bi being delivered dli d Seismic strengthening, asbestos removal and improvement to the living environment will mean lower renewals costs and significant better living environments and associated social gains. In properties already complete, families report spending less time in hospital with children s respiratory problems, and lower living costs particularlyon electricity consumption. Social isolation is being reduced and the development of community pride increases resilience and community spirit. The Post Occupancy Evaluation of completed projects reinforce we are delivering on this message, we are changing gpeople s p lives for the better.

43 Project awards Resene Total Colour Residential Exterior Award2012 Resene Total Colour Maestro Nightingale Award 2012 Australasian Housing Institute Leading Innovation 2012 Australasian Housing Institute Leading Housing Solutions 2012 Australasian Housing Institute Tenant Led Initiative 2012 Australasian Housing Institute Excellence Award for Engagement 2010 NZ Institute of Architects Wellington Sustainable Architecture 2010

44 Vicki McLaren, Manager City Housing Wellington City Council