SUPERVISORY VISIT MANAGEMENT REVIEW FORM

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1 MANAGEMENT OWNER/AGENT AGREEMENTS HAS FORM RD , MANAGEMENT CERTIFICATION, BEEN EXECUTED AND SUBMITTED TO THE AGENCY FOR REVIEW? N/A IF DOES THE MANAGEMENT CERTIFICATION CLEARLY DESCRIBE THE RELATIONSHIPS AND RESPONSIBILITIES OF THE OWNER AND AGENT? IF IS THE MANAGEMENT FEE PAID TO THE AGENT IN ACCORDANCE WITH THE MANAGEMENT CERTIFICATION? HAS THE OWNER AND MANAGING AGENT EXECUTED A MANAGEMENT AGREEMENT IN ACCORDANCE WITH THE MANAGEMENT CERTIFICATION? N/A IF DOES THE MANAGEMENT AGREEMENT REFLECT COMPLIANCE WITH AGENCY REGULATIONS AND GUIDELINES IN PROPERTY OPERATIONS? IS THERE INDICATION THE OWNER/AGENT HAS TAKEN UNAUTHORIZED DISTRIBUTIONS, REIMBURSEMENTS, OR MANAGEMENT FEES? IF, HAVE THESE BEEN REPAID TO THE PROJECT? N/A ARE THERE UNRESOLVED FINDINGS FROM PREVIOUS SUPERVISORY VISIT? IF, HOW ARE THESE BEING ADDRESSED? APPROVED/CURRENT WOP IN PLACE OCCUPANCY WAIVERS SELF EVALUATION/TRANSITION PLAN LOAN RESTRUCTURE FINDINGS ARE BEING ADDRESSED WITH CURRENT SERVICING EFFORTS? SITE STAFF IS STAFFING IDENTITIED SPECIFIC TO THE PROPERTY SITE? IF - FOR THE PROPERTY STAFFING IDENTIFIED, HOW ARE THEIR DUTIES AND RESPONSIBILITIES MADE KWN TO THEM? IN WRITING AND COPY PROVIDED VERBALLY Rural Development {TAAH November 13, 2015} Page 1

2 FOR PROPERTY STAFFING IDENTIFIED, ARE THEY KWLEDGEABLE OF MAINTENANCE SYSTEMS IN PLACE TO INCLUDE PROCEDURES FOR ROUTINE MAINTENANCE? N/A FOR PROPERTY STAFFING IDENTIFIED, ARE THEY KWLEDGEABLE OF MAINTENANCE SYSTEMS IN PLACE TO INCLUDE PROCEDURES FOR CAPITAL ITEM REPAIR AND REPLACEMENT? N/A FOR PROPERTY STAFFING IDENTIFIED, ARE THEY KWLEDGEABLE OF MAINTENANCE SYSTEMS IN PLACE TO INCLUDE PROCEDURES FOR EFFECTIVE ENERGY CONSERVATION PRACTICES? N/A IF IDENTIFIED PROPERTY STAFFING IS RESPONSIBLE FOR MARKETING OF RENTAL UNITS, ARE THEY FAMILIAR AND KWLEDGEABLE OF PLANS AND PROCEDRUES FOR MARKETING RENTAL UNITS AND MAINTAINING COMPLIANCE WITH THE PROJECT S AFFIRMATIVE FAIR HOUSING MARKETING PLAN? N/A IF IDENTIFIED PROPERTY STAFF IS RESPONSIBLE FOR LEASING AND RENTING, DETERMINATION OF APPLICANT ELIGIBILITY, AND OCCUPANCY STANDARDS, ARE THEY FAMILIAR AND KWLEDGEABLE OF AGENCY REQUIREMENTS AND REGULATIONS RELATED TO: MAINTAINING AND PURGING WAITING LISTS DETERMINING APPLICANT ELIGIBILITY CERTIFYING AND RECERTIFYING INCOME TENANT SELECTION COLLECTION OF SECURITY DEPOSITS RULES OF OCCUPANCY TENANT GRIEVANCE AND APPEAL PROCEDURES TERMINATION OF LEASES AND/OR EVICTION DOES IDENTIFIED PROPERTY STAFF HAVE ACCESS TO RURAL DEVELOPMENT REGULATIONIS AND HANDBOOKS TO ASSIST IN IMPLEMENTING AGENCY POLICIES AND PROCEDURES RELATED TO PROPERTY MAINTENANCE, LEASING, APPLICANT ELIGIBILITY, OCCUPANCY, MARKETING, ETC? HAVE IDENTIFIED STAFF RECEIVED TRAINING DURING THE LAST 5 YEARS? BASED ON THE REVIEW COMPLETED, DOES THE MANAGEMENT PLAN CLEARLY DEFINE THE ROLES AND RESPONSIBILITIES OF THE OWNER AND THE RELATIONSHIP AND DELEGATIONS OF AUTHORITY TO THE MANAGEMENT AGENT AND MANAGEMENT STAFF ASSIGNED TO DAY-TO-DAY OPERATIONS OF THE PROJECT IN ACCORDANCE WITH 7 CFR (b)? Rural Development {TAAH November 13, 2015} Page 2

3 SUPPLEMENTAL SERVICES DOES THE PROPERTY PROVIDE SUPPLEMENTAL SERVICES FOR TENANTS? WHICH OF THE FOLLOWING SUPPLEMENTAL SERVICES ARE PROVIDED? LAUNDRY FACILITIES VENDING MACHINES SECURITY HOUSEKEEPING SERVICES EMPLOYMENT RELATED SERVICES PREPARED MEALS ACTIVE RECREATION SERVICES FOR THE SERVICES IDENTIFIED, ARE ADDITIONAL FEES OR CHARGES ASSESSED THE TENANTS? FOR THE SERVICES IDENTIFIED, HOW OFTEN ARE THESE SERVICES BEING UTILIZED? 1 TO 2 TIMES PER MONTH 3 TO 5 TIMES PER MONTH MORE FREQUENTLY THAN 6 TIMES PER MONTH BASED ON REVIEW OF SUPPLEMENTAL SERVICES, ARE SERVICES PROVIDED, AND FEES OR CHARGES ASSESSED FOR THOSE SERVICES IN ACCORDANCE WITH THE MANAGEMENT PLAN? INSURANCE AND TAXES CURRENT PROPERTY AND LIABILITY COVERAGE IN PLACE AND ADEQUATE? IF ARE DEDUCTIABLES WITHIN REGULATORY COMPLIANCE? IS ADEQUATE FIDELITY COVERAGE IN PLACE FOR THOSE SITE AND MANAGEMENT EMPLOYEES WITH ACCESS TO PROJECT ASSETS? N/A IF THE PROPERTY IS ASSESSED REAL ESTATE TAXES, ARE THESE CURRENT? N/A Rural Development {TAAH November 13, 2015} Page 3

4 IDENTITY OF INTEREST HAS OWNER/MANAGEMENT PROPERLY DISCLOSED ALL IOI RELATIONSHIPS USING RD FORM , IOI DISCLOSURE/QUALIFICATION CERTIFICATION? N/A ARE ALL IOI CONTRACTS COMPETITIVELY BID AND DOCUMENTED? N/A DO INVOICES AND SAMPLED RECEIPTS SUPPORT EXPENDITURES IDENTIFIED ON MOST CURRENT FORM (ACTUAL)? IS THERE AN APPEARANCE THAT INVOICE AND RECEIPT NUMBERS HAVE BEEN ALTERED OR DUPLICATED? IF IOI COMPANIES ARE USED, DO COSTS APPEAR REASONABLE FOR WORK PERFORMED? N/A IF IOI COMPANY USED, IS THERE DOCUMENTATION THAT REQUIRED BIDS WERE SOLICITED FROM INDEPENDENT COMPANIES FOR SAME SERVICES/MATERIALS SUPPLIED BY IOI COMPANY? HOW ARE TENANTS PAYING RENTS? CASH AND INTERNAL CONTROLS SUBMITTING TO A LOCK BOX PAYING AT PROPERTY MANAGEMENT OFFICE PAYING AT DEFINED LOCATION ARE ADEQUATE CONTROLS IN PLACE WHEN CASH IS ACCEPTED? N/A IF, WHICH CONTROLS ARE IN PLACE WHEN CASH IS ACCEPTED? PRE-NUMBERED RENT RECEIPTS ARE USED BANK DEPOSITS MADE SAME DAY Rural Development {TAAH November 13, 2015} Page 4

5 IF CASH IS ACCEPTED AND IS T DEPOSITED THE SAME DAY RECEIVED, WHAT CONTROLS ARE IN PLACE PENDING A BANK DEPOSIT? OFFICE SAFE/LOCKBOX ALTERNATIVE CONTROLS ARE IN PLACE ARE DIFFERENT PEOPLE HANDLING BANK DEPOSITS AND ACCOUNT RECEIVABLES? OR IF, INDICATE NAMES AND TITLES: IF BANK DEPOSITS AND ACCOUNTS RECEIVABLES ARE T BEING HANDLED BY DIFFERENT PERSONS, WHAT ALTERNATIVE SAFEGUARDS ARE IN PLACE? LIST: ARE INTERNAL CONTROLS IN PLACE FOR ALL DISBURSEMENTS? WHICH INTERNAL CONTROLS IN PLACE FOR ALL DISBURSEMENTS? DISBURSEMENT CHECKS ARE PRE-NUMBERED DISBURSEMEN CHECKS ARE IDENTIFIED WITH ACCOUNT NUMBERS DISBURSEMENT CHECKS ARE SUPPORTED BY VOUCHERS OR INVOICES IS THE SUPPLY OF UNUSED CHECKS ADEQUATELY SAFEGUARDED, OR UNDER CUSTODY OF PERSONS WHO DO T SIGN CHECKS MANUALLY, CONTROL THE USE OF FACSIMILE SIGATURE PLATES, OR OPERATE FACSIMILE SIGNATURE MACHINES? ARE LAUNDRY AND/OR VENDING PROCEEDS FROM THE USE OF THE EQUIPMENT ACCURATELY RECORDED AND SAFEGUARDED PENDING DEPOSIT? Rural Development {TAAH November 13, 2015} Page 5

6 PROCUREMENT COST CONTROLS ARE BILLS, TO INCLUDE THE MORTGAGE PAYMENT, PAID IN SUFFICIENT TIME TO AVOID LATE FEES OR PENALTIES? ARE OPERATING EXPENSES, INCLUDING TAXES, INSURANCE, AND UTILITIES PERIODICALLY REVIEWED TO ASSURE THAT PROJECT IS PAYING THE LOWEST RATE(S) POSSIBLE? IF, INDICATE DOCUMENTATION REVIEWED. UTILITY ALLOWANCE DOCUMENTATION TAX APPEAL INFORMATION INSURANCE QUOTES/BIDS ARE BIDS OBTAINED PRIOR TO AWARDING CONTRACTS? ARE THERE ANY SERVICES CURRENTLY CONTRACTED WITH OUTSIDE VENDORS TO INCLUDE VENDOR NAME AND AMOUNT OF CONTRACT? IF, LIST ALL SERVICES: LAUNDRY MACHINES VENDING MACHINES ELEVATOR EXTERMINATING PLUMBING HEATING AND A/C TRASH COLLECTION GROUNDS MAINTENANCE APARTMENT CLEANING SECURITY FOR VENDORS IDENTIFIED ABOVE, IS THERE AN IOI? IF IOI EXISTS, IS IT DISCLOSED? WHICH OF THE FOLLOWING EFFORTS HAS MANAGEMENT PUT IN PLACE TO REDUCE COSTS? COMPETITITVE BIDDING BULK PURCHASING CENTRAL PROCESSING ENERGY CONSERVATION EFFORTS Rural Development {TAAH November 13, 2015} Page 6

7 ARE ACCOUINTS PAYABLES 30 DAYS OR LESS OLD? N/A IF, FOR ACCOUNTS > 30 DAYS, INDICATE $ AND PROVIDE OWNER S/AGENT S PLANS TO REDUCE OUTSTANDING PAYABLES. FINANCIAL ACCOUNTING BASED ON THE MOST CURRENT BUDGET IN PLACE, DO RENTS CHARGED REFLECT THE OPERATIONS, MANAGEMENT AND MAINTENANCE EXPENSES, AND RELATED COSTS, TO INCLUDE AGENCY DEBT? ARE PROJECT ACCOUNTS BEING MAINTAINED IN ACCORDANCE WITH THE BORROWER S LOAN AGREEMENT/RESOLUTION? IF LIST THE ACCOUNTS BEING MAINTAINED: GENERAL OPERATING ACCOUNT REAL ESTATE TAX AND INSURANCE ESCROW ACCOUNT (IF SEPARATE FROM GOA) CAPITAL REPLACEMENT RESERVE ACCOUNT TENANT SECURITY DEPOSIT ACCOUNT MEMBERSHIP FEE ACCOUNT (COOPERATIVE HOUSING ONLY) PATRON CAPITAL ACCOUNT (COOPERATIVE HOUSING ONLY) ARE PROJECT FUNDS HELD IN ACCORDANCE WITH 7 CFR (c)(5)? IF, WHICH FUNDS ARE HELD IN ACCORDANCE WITH 7 CFR (c)(5)? HELD IN A FINANCIAL INSTITUTION INSURED BY AN AGENCY OF THE FEDERAL GOVERNMENT, BACKED BY COLLATERAL PROVIDED BY THE BANK, OR HELD IN SECURITIES MEETING THE CONDITIONS OF THIS SUBPART. FUNDS HELD DO T EXCEED LIMITS ESTABLISHED FOR FEDERAL DEPOSIT INSURANCE. FUNDS USED ARE FOR AGENCY AUTHORIZED PURPOSES. THAN THE TENANT SECURITY DEPOSIT ACCOUNT, MEMBERSHIP FEE ACCOUNT, AND PATRON CAPITAL ACCOUNT, FUNDS ARE HELD IN TRUST BY THE BORROWER FOR THE LOAN OBLIGATION UNTIL USED AND SERVES AS SECURITY FOR THE AGENCY LOAN AND/OR GRANT. BORROWER ACCOUNTS FOR THE PROJECT FUNDS WITH ACCOUNTING METHODS OR PRACTICES THAT MAINTAIN THE PROPRIETARY IDENTITY OF THE FUNDS FOR EACH PROJECT (SEPARATE ACCOUNTABILITY). Rural Development {TAAH November 13, 2015} Page 7

8 THE BORROWER HAS ACCESS TO AT LEAST ONE DEMAND DEPOSIT CHECKING ACCOUNT. THE BORROWER HAS T PLEDGED PROJCT FUNDS AS COLLATERAL FOR DEBTS WITHOUT PRIOR AGENCY APPROVAL. ARE ALL HOUSING PROJECT FINANCIAL RECORDS, BOOKS, AND SUPPORTING DOCUMENTATION RETAINED FOR AT LEAST 3 YEARS AFTER ISSUANCE OF THE ENGAGEMENT AND FINANCIAL REPORTS? ARE ALL FINANCIAL RECORDS, BOOKS, AND SUPPORTING DOCUMENTATION AVAILABLE UPON REQUEST AT A LOCATION WITH REASONABLE ACCESS? ARE FINANCIAL REPORTS (FORM RD , , AUP S, AUDITS AND A133 S AS APPLICABLE) AT A LOCATION WITH REASONABLE ACCESS? IF IT WAS IDENTIFIED DURING THE DESK REVIEW THAT BUDGET TRANSMISSIONS ARE BEING HELD IN PENDING OR WERE REJECTED, WERE CAUSES IDENTIFIED AND FOLLOW-UP CONDUCTED TO ENSURE TIMELY RECEIPT? N/A BASED ON THE REVIEW, DOES THE MANAGEMENT PLAN CLEARLY DEFINE PROCEDURES FOR PROCUREMENT AND COST CONTROLS, CASH AND INTERNAL CONTROLS, RENT OR CASH COLLECTIONS, STAFF HANDLING AND SAFEGUARDING OF COLLECTIONS, RECORD KEEPING; ARE PROCEDURES FOR CONTROLLING PROJECT COSTS, ASSURING FEES AND PENALTIES FOR LATE PAYMENTS ARE BEING ASSESSED, PROCUREMENT AND AWARDING OF CONTRACTS, FINANCIAL MANAGMEMENT AND ACCOUNTING METHODS, AND FINANCIAL REPORTING IN ACCORDANCE WITH 7 CFR (b)? MAINTENANCE CAPITAL PLANNING AND CASH FLOW BRIEFLY DESCRIBE PROJECT MAINTENANCE SYSTEMS IN PLACE FOR THE PROPERTY TO INCLUDE ROUTINE MAINTENANCE. BRIEFLY DESCRIBE PROJECT MAINTENANCE SYSTEMS IN PLACE FOR THE PROPERTY TO INCLUDE RESPONSIVE MAINTENANCE. Rural Development {TAAH November 13, 2015} Page 8

9 BRIEFLY DESCRIBE PROJECT MAINTENANCE SYSTEMS IN PLACE FOR THE PROPERTY TO INCLUDE PREVENTATIVE MAINTENANCE. IS THERE A CAPITAL BUDGET IN PLACE (PART V FORM )? N/A IF, IS THE OWNER ON TRACK WITH THE CAPITAL BUDGET? IS THERE A CURRENT/REVIEWED CAPITAL NEEDS ASSESSMENT (CNA) IN PLACE? N/A IF, WHAT ARE THE FUNDING SOURCES? ADDITIONAL (MONTHLY) DEPOSITS TO RESERVE (ADRR) INITIAL DEPOSIT TO RESERVES (IDRR) 3 RD PARTY LOAN FUNDS WHAT WAS THE START YEAR OF THE CNA? / / WHAT IS THE END YEAR OF THE CNA? / / IF THE CNA IS 5 OR MORE YEARS OLD, ARE THERE REQUIREMENTS IN PLACE TO UPDATE THE CNA? IF, HAS THE BORROWER PROVIDED AN UPDATED CNA? ARE THE REPAIRS ON TRACK? IF, WHAT ARE THE DETERMINED CAUSES? PRICE INCREASES N-PERFORMANCE WORK COMPLETED AND PAID FOR BY SOURCES WILL THE RESERVE ACCOUNT BE SUFFICIENT TO COVER THE LONG TERM CAPITAL NEEDS OF THE PROJECT? IS THE CURRENT RD APPROVED RENT SCHEDULE SUFFICIENT TO MEET PROJECT NEEDS? Rural Development {TAAH November 13, 2015} Page 9

10 IF INSRUANCE DRAFTS OR RESERVE ACCOUNT FUNDS WERE RELEASED FOR REPAIRS, HAVE THOSE REPAIRS BEEN COMPLETED? N/A IF, WHAT ARE OWNER S DETERMINED CAUSES FOR DELAYS? BASED ON REVIEW OF THE BORROWER S POLICIES AND PROCEDURES FOR CARRYING OUT AN EFFECTIVE MAINTENANCE, REPAIR AND REPLACEMENTS, DOES THE MANAGEMENT PLAN CLEARLY DEFINE ROUTINE, GENERAL, AND PREVENTATIVE MAINTENANCE PROCEDURES? OCCUPANCY REVIEW LEASING AND TENANT ELIGIBILITY ARE ALL APPLICANT CONTACTS PROPERLY DOCUMENTED AND RETAINED FOR A MINIMUM 3 YEARS? HOW MANY ACTIVE APPLICATIONS ARE ON THE WAITING LIST(S)? DO WITHDRAWN OR REJECTED APPLICATIONS HAVE PROPER WRITTEN DOCUMENTATION EXPLAINING THE REASON(S) FOR WITHDRAWAL OR REJECTION? N/A WERE APPEAL RIGHTS PROVIDED FOR THOSE APPLICATIONS REJECTED OR DETERMINED INELIGIBLE? DOES THE APPLICATION MEET MINIMUM AGENCY REQUIREMENTS AS REQUIRED IN 7 CFR (a) AND (b)? DO WAITING LISTS MEET THE REQUIREMENTS OF 7 CFR (f)? IS AN INTERNAL WAITING LIST USED FOR TRANSFERS TO APPROPRIATE SIZED UNITS? DID THE LAST 3 APPLICANTS SELECTED HAVE THE HIGHEST PRIORITY ON THE APPROPRIATE UNIT SIZE WAITING LIST? Rural Development {TAAH November 13, 2015} Page 10

11 WERE THE LAST 3 APPLICANTS SELECTED PLACED IN APPROPRIATE TYPE AND SIZE UNITS? WERE THE 3 MOST RECENT RENTAL ASSISTANCE ASSIGNMENTS MADE CORRECTLY? ACHIEVING FULL OCCUPANCY -MARKETING BASED ON THE PROJECT S ESTABLISHED OCCUPANCY STANDARDS, ARE HOUSEHOLDS OVER-HOUSED OR UNDER-HOUSED? IF WHICH OF THE FOLLOWING APPLIES? OVER-HOUSED UNDER-HOUSED DOES THE PROJECT HAVE A CURRENT (WITHIN 3 FY OF VISIT) APPROVED AFFIRMATIVE FAIR HOUSING MARKETING PLAN IN PLACE AND POSTED IN ACCORDANCE WITH 7 CFR (b)? UNDER SECTION 504 OF THE REHABILITATION ACT OF 1973, OWNERS AND AGENTS ARE REQUIRED TO ENSURE THAT APPROPRIATE AND EFFECTIVE COMMUNICATION METHODS ARE USED WHILE COMMUNICATING WITH PERSONS WITH DISABILITIES. HAS THE OWNER/AGENT TAKEN STEPS TO ENSURE EFFECTIVE COMMUNICATIONS? IF, HOW HAS THE OWNER/AGENT TAKEN STEPS TO ENSURE EFFECTIVE COMMUNICATIONS? QUALIFIED SIGN LANGUAGE AND/OR ORAL INTERPRETERS WHEN REQUESTED READERS WHEN REQUESTED AUDIO TAPES BRAILE MATERIALS TELECOMMUNICATIONS DEVICE FOR THE DEAF (TDD), OR TELEPHONE TYPEWRITER DEVICE (TTY) DESCRIBE THE SURROUNDING NEIGHBORHOOD: PROSPEROUS (CURRENT/FUTURE ECOMIC GROWTH) AVERAGE (TYPICAL/STABLE) DEPRESSED (ECOMIC HARDSHIP, LOSS OF MARKET) Rural Development {TAAH November 13, 2015} Page 11

12 BASED ON OCCUPANCY AS OF THE 1 ST OF THE MONTH OF THIS VISIT, HOW MANY UNITS ARE CURRENTLY VACANT? IS IT EXPECTED THE CONDITION OF THE NEIGHBORHOOD WILL: IMPROVE STAY THE SAME DECLINE DOES THE SURROUNDING NEIGHBORHOOD HAVE AN EFFECT ON THE OCCUPANCY OF THE PROPERTY? BASED ON INTERVIEWS WITH THE SITE STAFF, ARE ANY OF THE FACTORS CONTRIBUTING TO CHRONIC VACANCY PROBLEMS? N/A IF, WHAT ARE THE FACTORS CONTRIBUTING TO CHRONIC VACANCY PROBLEMS? SECURITY PROBLEMS COMPETITIVE AMENITIES INADEQUATE MARKETING POOR MAINTENANCE RENTS TOO HIGH BEDROOM MIX/SIZE (IF IDENTIFIED AS A FACTOR, INDICATE WHICH BEDROOM SIZES ARE HARD TO RENT BELOW IN THE COMMENT SECTION) TENANT/MANAGEMENT BASED ON DISCUSSIONS WITH PROPERTY MANAGEMENT, WHAT ARE CAUSES OF LATE TENANT TRANSACTION SUBMISSIONS? N/A MINC TRAINING NEEDED TENANT S FAILURE TO PROVIDE REQUIRED DOCUMENT IN ORDER TO RECERTIFY TIMELY BORROWER S FAILURE TO GIVE TIMELY TIFICATION TO TENANT S IN ORDER TO RECERTIFY INABILITY TO ACCESS MINC: SYSTEM INABILITY TO ACCESS MINC: USER Rural Development {TAAH November 13, 2015} Page 12

13 LEASE TERMINATIONS EVICTIONS WERE THE 3 MOST RECENT TENANT TERMINATIONS PROPERLY COMPLETED IN ACCORDANCE WITH 7 CFR ? N/A WERE THE 3 MOST RECENT TENANT EVICTIONS PROPERLY COMPLETED? N/A TENANT/MANAGEMENT RELATIONS ARE TENANT GRIEVANCE PROCEDURES 7 CFR PROPERLY POSTED IN ACCORDANCE WITH 7 CFR (a)(3)(xiv)? ARE TENANTS PROPERLY IMFORMED OF THEIR GRIEVANCE RIGHTS IN WRITING IN ACCORDANCE WITH 7 CFR (c)? HOW MANY TENANT GRIEVANCES HAVE BEEN RECEIVED SINCE DATE OF LAST SUPERVISORY VISIT? ARE RECORDS OF SETTLEMENTS AND HEARINGS MAINTAINED? (IF PROVIDE A BRIEF DESCRIPTION OF RECORDS RETENTION IN ADDITIONAL COMMENTS; IF, GIVE OWNER/AGENT REASON FOR T MAINTAINING RECORDS IN ADDITIONAL COMMENTS) N/A HAS AN ASSOCIATION OF TENANTS BEEN FORMED TO FOSTER TENANT/MANAGEMENT RELATIONS? Rural Development {TAAH November 13, 2015} Page 13

14 RENTS COLLECTIONS ARE RENTS ESTABLISHED AT THE SAME RATE FOR ALL SIMILAR UNITS IN THE PROJECT AS DEFINED IN 7 CFR ? IS THE CURRENT RENT SCHEDULE SUFFICIENT TO MEET PROJECT NEEDS? IS A UNIT DESIGNATED AS A SITE MANAGER OR CARETAKER UNIT? IS SITE-STAFF, CARETAKERS, OR PROPERTY OWNERS, OCCUPYING UNITS AT OR REDUCED COST? IF, ARE UNIT RENTS FOR SITE MANAGERS, CARETAKERS, OR OWNER-OCCUPIED UNITS IN ACCORANCE WITH 7 CFR (f)? N/A DOES THE SITE STAFF MANAGE MULTIPLE PROPERTIES? IF, ARE OVER-SIGHT COSTS PRORATED ACROSS ALL PROPERTIES UNDER ONE AGENT? BASED ON THE REVIEW, DOES THE MANAGEMENT PLAN CLEARLY DEFINE THE PLANS AND PROCEDURES FOR MARKETING UNITS, ACHIEVING AND MAINTAINING FULL OCCUPANCY, MEETING AFFIRMATIVE FAIR HOUSING MARKETING PLAN REQUIREMENTS, PROCEDURES FOR DETERMINING ELIGIBILITY AND FOR CERTIFYING RECERTIFYING INCOME, LEASING AND OCCUPANCY POLILCIES, RENT AND OCCUPANCY CHARGE COLLECTION POLICIES AND PROCEDURES, PLANS FOR TENANT PARTICIPATION IN PROJECT OPERATIONS AND TENANT S RELATIONSHIP WITH MANAGMEENT, TERMINATION OF LEASES OR OCCUPANCY AGREEMENTS AND EVICTION; AND ON-SITE MANAGEMENT? BASED ON THE REIVEW COMPLETED, DOES THE PROJECT MANAGEMENT PLAN CLEARLY DEFINE THE ROLES AND RESPONSIBILITIES OF THE OWNER AND THE RELATIONSHIP AND DELEGATIONS OF AUTHORITY TO THE MANAGEMENT AGENT AND MANAGEMENT STAFF ASSIGNED TO DAY-TO-DAY OPERATIONS OF THE PROJECT IN ACCORDANCE WITH 7 CFR (b)? IF, COMMENTS: ADDITIONAL COMMENTS: Rural Development {TAAH November 13, 2015} Page 14