REAL ESTATE & ASSOCIATIONS. Name User/ID Password Website Notes.

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1 REAL ESTATE & ASSOCIATIONS Name User/ID Password Website Notes ERA Key Extranet Team ERA H3 Login MLS Property Finder ERA Key Webmail Home Zone Dot Loop Realtor.org CMA Toolkit Realtor.com Craigs List Mass Assoc Of Realtors Worcester Regional Association MA PASS Facebook Supra Keypad My NSRDs # My Voic Number My MA License Number

2 ERA Key Realty Services Password Reminder Card Last Revised Site: ERA Key Team Site: ERA Corporate Site Site: H3 MLS Log In Site: MLS Property Finder ERAKeyTeam.com TeamERA.com mslpin.com MLSPropertry Finder.com Site: Your Address/Web Mail Go to icon at: Site: Home Zone Tours For Creating video tours & printouts Homezonemedia.com Site: Voic /contents.asp Receive voic & fax messages VOICEGATE Number Voice Mail # Site: CMA Tool Kit ToolKitCMA.com Site: Realtor.com Realtor.com Make sure you go to Resource Center in the For Realtors area Site: Craig s List craigslist.com Site: National Association of Realtors realtor.org Site: Mass Association of Realtors marealtor.com Site: Your Personal Web Site youraddresshere.com Site: Dot Loop dotloop.com ERA Key Realty Services Password Reminder Card Last Revised Site: ERA Key Team Site: ERA Corporate Site Site: H3 MLS Log In Site: MLS Property Finder ERAKeyTeam.com TeamERA.com mslpin.com MLSPropertry Finder.com Site: Your Address/Web Mail Go to icon at: Site: Home Zone Tours For Creating video tours & printouts Homezonemedia.com Site: Voic /contents.asp Receive voic & fax messages VOICEGATE Number Voice Mail # Site: CMA Tool Kit ToolKitCMA.com Site: Realtor.com Realtor.com Make sure you go to Resource Center in the For Realtors area Site: Craig s List craigslist.com Site: National Association of Realtors realtor.org Site: Mass Association of Realtors marealtor.com Site: Your Personal Web Site youraddresshere.com Site: Dot Loop dotloop.com

5 Buffini & Company Resource & Training Center AGENT The Mayor Campaign Dialogue Dialogue Oh, by the way... if you were buying or selling a home, or had a friend or family member who was, do you have a real estate agent you would refer them to? For people you know well: Oh, by the way... if you were buying or selling a home, or had a friend or family member who was, am I the real estate agent you would refer to? Using the Mayor Campaign If their response is yes, I have someone I refer, then your reply is: That s great. It s important that you have a qualified professional to work with. *The point is, you now know not to invest your time. If their response is no, they don t have anyone, then your reply is: Well, I d like to be that person every month I send out valuable real estate or customer information that my clients find helpful. Would you like to receive that? Sure. Okay great, where s the best place to send it? Probably my home address. Okay, and your address is? 1234 Main Street. Okay, great. Now if something came up, and I needed to get a hold of you, what s the best number to reach you? Buffini & Company. All rights reserved.

6 Buffini & Company Resource & Training Center AGENT Great. I am looking forward to staying in touch with you, and if you know of anyone who is thinking about buying or selling a home, just give me a call with their name and number and I ll be happy to follow-up and provide them excellent service. For those who say, Yes, I will refer you a. Add them to your Client Appreciation Program and mail them this month s Item of Value, if you haven t already. b. Follow up with a personal note. Keep it simple: Great talking with you! Thank you for your confidence in me. For those who say, No, it s time to delete them from your database. Now you know who to spend your time with Buffini & Company. All rights reserved.

The home ownership rate is 64.3%. Existing home sales are 82% back to normal. New construction starts are 53% back to normal, up from 46% a year ago.

The home ownership rate is 64.3%. Existing home sales are 82% back to normal. New construction starts are 53% back to normal, up from 46% a year ago. Brian Buffini s Real Estate Report PAGE 1 INDUSTRY FACTS MEDIAN DAYS ON THE MARKET: 39 Days in April 2015 vs. Home sales in April reached a seasonally adjusted rate of 5.04 million, an increase of 6.1%