Navica MLS Management REALTOR E-Commerce Network External Interface User Guide By Dale R. Pfeiffer, Navica MLS Management Project Manager

Transcription

1 Navica MLS Login Page Brokers or designated office staff log into Navica MLS using their Login Name and Password. Note: The REALTOR E-Commerce Network External Interface (RECN) requires an active NRDS Member ID for credit card transaction processing. Options: 1. The broker can process all RECN credit card payments. 2. The broker may grant a delegated office staff specialist access to the broker s Navica account thus using the brokers NRDS Member ID on all credit card transaction processing. 3. The REALTOR Association MLS can add a designated office staff specialist to Navica and/or assign a NRDS Member ID as a Non Member type. Page 1

2 Navica MLS My Home Page From My Home Page, click on the Maintenance (top left pane) heading Page 2

3 Navica MLS Maintenance Page From the Maintenance Page, click on the Off/Agt Maint tab (top center pane) Page 3

4 Navica MLS Online Bill Pay Page To pay your MLS invoice using a credit card, click on the Online Bill Pay link under the RECN heading. Note: The Broker cannot pay association dues or any other association invoice through this service. * * These services will be available in to REALTOR Associations who sign up for Navica Association Management Software as a Service! Visit for details and release dates. Page 4

5 Navica MLS Credit Card Payment Page Once the user clicks on the Online Bill Pay link, the user enters a secured area of the Navica Website. The Navica MLS user interface retrieves the member Association Name, Member Name, and required NRDS Member ID as shown below. Enter the following required information from your MLS Invoice (refer to next page): MLS Invoice Number Amount of Payment Select Type of Payment * Page 5

6 * The credit card payment types are determined by the MLS board. Page 6

7 Navica MLS Board Invoice Navica MLS Management Software as a Service (SaaS) provides a means for regional MLS Boards to easily notify brokers by way of a QuickBooks list billing invoice (sample below). MLS boards that sign up for Navica MLS Mgmt. SaaS save scarce MLS board and broker resources by synchronizing active Navica agents in QuickBooks by office. Without this value added service, MLS board and broker office staff spends day s reconciliation active agent lists. Invoice Source Document Sample Note: Brokers can flag their MLS Invoice as to be printed and mailed or to be sent by under Maintenance, Office. Page 7

8 Navica MLS Credit Card Payment Page (Continued) Using the MLS Board Invoice as a source document, enter the Invoice Number and Amount of Payment as shown below. Select type of Payment. Then click on ->Continue. Page 8

9 Navica MLS Credit Card Payment Page (Continued) The Association Name, NRDS Member Name, NRDS Member ID, Amount to be Billed, and Payment Type are displayed as shown below. Enter the following required credit card information: Credit Card Number Card Expiration Date (MM / YY format) Name of Credit Card Billing Address 1 Billing Address 2 (optional same as credit card address 2) Page 9

10 Billing City Billing State Billing Zip Code Then click on -> Submit Payment Page 10

11 Navica MLS Payment History Page A successful credit card submission will return with the following information: Association Name NRDS Member Name and Member ID EC Control Number Payment Amount Transaction Date Please print this page for your records. Page 11

12 Note: Payments made by credit card on this site will appear on your credit card billing statement under the name REALTOR Association/MLS. Page 12

13 Navica MLS E-Check Payment Page For E-Check payment processing, enter the Invoice Number and Amount of Payment. Then click on -> Continue Page 13

14 Navica MLS E-Check Payment Page (continued) With reference to bank account, enter the following required E-Check Payment information: Name of Account MICR Number (no leading zeroes) Check Number (no leading zeroes) Address Drivers License Number (Refer to ) Drivers License State (abbreviation) Date of Birth (MM / DD / YYYY) Billing Address 1 Billing Address 2 Billing City Billing State Billing Zip Code Page 14

15 Then click on -> Submit Payment Page 15

16 Your Check Has Been Approved Page When the operator has entered the correct information and TeleCheck has successfully processed that information, the following Webpage will display. Page 16

17 Navica MLS Payment History Click on the Payment History tab to review completed credit card transactions. Note: For security purposes Navica does not store credit card information. Page 17

18 Navica MLS Request Refund Page If your MLS Board approves a transaction refund, the transaction will appear as shown below. Click on the radio button under the EC Number heading to select desired transaction. Then click -> Request Refund Page 18

19 Navica MLS Request Refund Page (Continued) The following page will display when the refund has been processed. Page 19

20 Navica MLS Request Refund Page (Continued) If the MLS Board has not authorized a credit card refund, the following page will be displayed. Page 20

21 Navica MLS Request Refund Page (Continued) Click on the Payment History tab to verify that the refund has been requested as shown below. Page 21

22 MLS Utilities MLS Reports Realtors E-Commerce MLS staff can view broker credit card and electronic check activity by clicking on Realtor E-Commerce. Page 22

23 MLS staff can search for transactions by Invoice Number, From/To Date Range, or EC Number. Once the MLS staff specialist has entered search criteria, click on the => Create Report link. Page 23

24 Realtors E-Commerce Report Is Refundable From this form the MLS staff specialist can review activity, set the Is Refundable flag to True, or the report to the broker. The following E-Commerce information is displayed on this report: Invoice Number Payment Method Amount Date/Time Is Refundable Flag Page 24

25 Paid By Transaction Information Page 25