WELCOME TO CONDOMINIUM ASSOCIATION, INC.

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1 WELCOME TO CONDOMINIUM ASSOCIATION, INC.

2 Baldwin Real Estate, Inc. Property Managers for Stafford Crossing Condominium Association, Inc Hendersonville Road, Arden, NC Office Telephone: FAX: Emergency Phone: WELCOME TO STAFFORD CROSSING!!! The Stafford Crossing Condominium Association, Inc. and the staff at your Management Company bring you greetings. Following is some information that we hope will help you to become better acquainted with the people and life in your new community. Please understand that this welcome package is a compilation of our formal documents listed below. If you did not receive all these documents, please contact management promptly to obtain official copies. You should have in your possession: 1. Declaration of Condominium For Stafford Crossing Condominiums 2. Amendment to Declaration of Condominium of Stafford Crossing (regarding rental cap) dated May 6, By-Laws of Stafford Crossing Condominium Association, Inc. (attached to Declaration) 4. Amendment to By-Laws of Stafford Crossing Condominiums dated November 19, Supplemental Rules & Regulations published by the Board of Directors (rules & regulations re dogs/pets; satellite dishes; fences; rental request procedures; storm doors; fees and fines, parking; storage, holiday decorations, payment of dues, etc. Owners are responsible for knowing the contents of these very important documents. So that you get some sense of life in your new community, we are including the most recent copy of the newsletter. It is published from time to time and mailed to all residents and owners. It is also available by e- mail, so it you would like the newsletter ed, kindly send us your address. Association dues are payable by the 1 st of each month. Fees are currently $ per month for each unit. Upon non-payment of fees after the 10 th of the month, a $10.00 late fee will be levied for the first month in arrears, followed by 10% interest APR in subsequent months. If fees go unpaid for three months, a lien may be filed against your property. We strongly encourage all owners to take advantage of electronic fund transfer to remit their monthly assessments. A form is enclosed whereby you can have your association dues automatically deducted from your checking account. If you have any questions concerning completion of this form, please call our Property Manager s office at 828/ If you choose not to have electronic fund transfers, payments should be mailed to the address above or placed in the Condo Drop Box. Please fill out and return the enclosed Owner Information Form with your first payment so we may accurately set up your account. Again, welcome to Stafford Crossing! We re glad you are here! We hope you find this community a great place in which to live and to make new friends. Baldwin Real Estate, Inc., Property Managers Page 2 of 18 Revised

3 Stafford Crossing Condominium Association, Inc. First of all, WELCOME! We trust that you will find living in Stafford Crossing a pleasure. We think we have the best community in the Asheville area! You may already be aware that condominium living differs from living in a private home. You are now part of a condominium association, a type of ownership in which each owner not only holds title to a unit, but also holds property in common with all other homeowners. If you have never lived in a condominium community before, you may not be aware that we, like other communities, have restrictions, i.e., some prohibitions and requirements set out in our legal documents. These documents are duly filed in the Henderson County Courthouse. These documents authorize our Condominium Association to elect a Board of Directors, which in turn is authorized to pass Rules and Regulations and to issue fines for on-going violations. Before fines are issued, written warnings are always sent first to residents who violate either the Declaration restrictions or the published rules. To avoid any problems with compliance, we encourage you to become well acquainted with the published rules enclosed in this packet, as well as the restrictions in the Declaration of Condominium For Stafford Crossing Condominiums and the Bylaws of Stafford Crossing Condominium Association, Inc. Your Association has its own Board of Directors. They are elected at each annual meeting which is held in June. Board Members are elected to 1- to 3-year terms on a rotating basis. The Board of Directors is elected by the owners to oversee general operations, care and maintenance; but we all are accountable for what goes on in our units and in the community. Members of your Board are all volunteers. The Board of Directors meets monthly, the third Monday of the month. Notice of location and time will be placed at the mailboxes for your information. Our community is made up of 137 units therefore 137 owners all of whom want things done their way. Your Board has been elected by the owners to make decisions to maintain the community and its property values for all owners. Sometimes we have to make decisions that some owners disagree with, but in the end, the Board must do what is right for the community as a whole. Your Board of Directors is tasked with the responsibility of maintaining good financial stability by growing cash reserves that allows us to make repairs/improvements to the property. Our goal is never to have a special assessment, but instead plan well to have enough reserves on hand to meet any financial demands placed on us. We hope you will join us at our monthly Board Meetings and our Annual meeting. We welcome all residents to come and participate! Do not hesitate to bring us your questions and concerns. Again, WELCOME! Your Board of Directors Stafford Crossing Condominium Association, Inc. Following is the current list of the Board of Directors Page 3 of 18 Revised

4 Stafford Crossing Condominium Association, Inc. Board of Directors June 2013-June 2014 PRESIDENT Nancy Rush (6/16) 31 Wiltshire Circle SECRETARY / VICE PRESIDENT Ruth Young (6-15) 118 Wiltshire Circle reyoung1227@gmail.com TREASURER Jerry Johnston (6/16) 290 Wiltshire Circle (cell) jj@mail5.net MEMBERS AT LARGE Jim Pettit (6-14) 36 Wiltshire Circle jim-pettit@att.net Janelle Selhost (6-15) 46 Wiltshire Circle jselhost@gmail.com Kay Pettit (6-15) 36 Wiltshire Circle jim-pettit@att.net Ted Nabor (6-16) 326 Wiltshire Circle mnt282@bellsouth.net Management Company: Phil Lavezzo or Tom Baldwin Baldwin Real Estate 2112 Hendersonville Road Arden, NC Phone: (828) Fax: (828) phil@baldwinrealestateinc.com (Phil Lavezzo) tom@baldwinrealestateinc.com (Tom Baldwin) Page 4 of 18 Revised

5 Stafford Crossing Condominium Association Rules & Regulations The following rules and regulations are a compilation of Section VIII of the Declaration and subsequent Rules & Regulations approved by the Board of Directors. 1. Board of Directors and its contracted Managing Agent have full responsibility to implement and apply the rules and regulations in accordance with established procedure and to levy and collect fines when necessary. 2. The Association assumes no liability for, nor shall it be liable for any loss or damage to articles left or stored in limited common elements. 3. Requests for repair/complaints/suggestions regarding the maintenance of the buildings and grounds, or regarding actions of other owners or renters MUST be made in writing. Correspondence can be mailed, put in the Condo Drop Box or ed to management. 4. EXTERIOR CHANGES: NO CHANGES TO THE OUTSIDE OF THE BUILDINGS OR YARDS MAY BE MADE WITHOUT SUBMITTING A WRITTEN REQUEST TO MANAGEMENT. Written approval must be given by the Board of Directors prior to any changes or additions to the outside of units. This includes, but is not limited to, addition of storm or screen doors, decorative items, hanging plants, etc. as the integrity of the siding/fascia should not be compromised or any other structural change outside. This shall also include landscape modifications or any change to the existing exterior grounds. Landscape improvements or changes will be considered for approval within existing beds and are the sole responsibility of the owner. Owners are permitted to place no more than three (3) potted plants in front of the Unit on the porch or front walk. No potted plants or containers shall be placed on any turf, soil or anywhere on the common area outside of the Unit. No potted plants, containers or other objects are permitted on the driveways of the Units. Solar landscape lights will be considered for approval in mulched area(s) and not in the grass as this will inhibit the maintenance of the turf area. Any exception to this policy must have the express written approval of the Board of Directors. 5. The monthly Association dues are to be paid by the first of the month, and will be considered delinquent after the 10th. (or the first working day thereafter when the 10 th falls on a weekend or holiday.) The schedule for late fees remitted thereafter shall be as follows: i. 1 st month -- $10.00 late fee; ii. 2 nd & subsequent months 10% interest on all unpaid amounts iii. In the third month of delinquency, the Association may file a lien against the property to include all of the above fees, plus any legal fees involved in filing and closing out the lien. Interest will continue to accrue until all monies are collected. 6. Residential Use. The condominium has been designed and built as a residential condominium development. No part of any Unit or any part of the Common Elements shall be used for: a. Storage of explosives or other unusually hazardous materials; Page 5 of 18 Revised

6 b. Any dumping, disposing, incineration, or reduction of garbage, waste, hazardous waste or hazardous substances: and c. The use of any outside public address system, which creates sound outside an Owner s Unit and the display of banners or signs, which have not been approved in writing by the Association. 7. Nuisances. No noxious or offensive activities shall be conducted upon any Unit, nor shall anything be done thereon which may become an annoyance or nuisance to the Condominium. No plant, animal, device or thing of any sort whose normal use or existence is in any way noxious, dangerous, unsightly, unpleasant or of a nature as may diminish or destroy the enjoyment of other property in Stafford Crossing by the Unit Owners, tenants and guests thereof may be maintained. 8. Animals. Generally recognized house or yard pets, in reasonable numbers, may be kept and maintained at a Unit, provided such pets are not kept or maintained for commercial purposes. All pets must be kept under the control of their Owner when they are outside the occupant s premises and must not become a nuisance to other residents at any time. a. Number and Size of Dogs (Eff ) (Rev )(Rev ) b. Each owner is limited to two dogs, combined weight not to exceed 50lbs. Owners who have more than two dogs, or whose dogs combined weight exceeds 50 pounds prior to July 28, 2004, are exempt from this rule; however, as these pets leave the household, owners are subject to the rules. Once a weight-exempt dog leaves the property for 30 days, it may not return to the property. Visiting dogs must be accompanied by their owners at all times. c. Any animal waste deposited on the common elements or limited common elements shall be collected immediately and properly disposed of by the owner, his lessee, or guests. Dog owners who have fenced yards must keep the fenced area clean. Dogs are not to be left outside unattended at any time, including fenced yards. d. All pets must be kept on a leash when outside and accompanied by the pet owner. No pet is to be tethered at any time while outside. 9. Parking. No parking of unlicensed, un-inspected or non-operable vehicles shall be allowed on any Unit outside a Dwelling. Except for emergency repairs, no person shall repair, restore or store any vehicle, boat, trailer or recreational vehicle upon any Unit outside a Dwelling. A vehicle remaining parked for 10 days is considered stored and is not permitted without WRITTEN PERMISSION from the Board of Directors. The use of parking areas within Stafford Crossing, whether they be designated for use by a particular Unit or for general use, shall be subject to reasonable rules and regulations promulgated and published by the Association. a. Parking is not permitted on curbs, sidewalks, or other non-street areas. No parking is permitted within 30 feet of a STOP sign, or within 15 feet of a fire hydrant. Street parking is permitted provided vehicle is parked in the direction of traffic and access to driveways is not impeded. Owners are to park their cars in garages and driveways before parking on the street. Vehicles parked in driveways may not block the sidewalk. Larger vehicles should be parked in garages and driveways and park smaller vehicles on the street if necessary. Parking on Wiltshire Circle is restricted to the outer curb. Vehicles may not park in front of mailboxes. Parking on Stafford Court is restricted to garages, driveways, and designated parking areas. No parking is permitted outside these areas. Towing and/or ticketing of vehicles will be enforced by the Fletcher Police. Owners are permitted to have vehicles towed if parked in an Page 6 of 18 Revised

7 owner s reserved space in Stafford Court, or blocking/occupying an owner s driveway. Towing will be at the risk and expense of the vehicle owner. 10. Motor Vehicles. All motor vehicles shall be maintained in proper operating condition so as not to be a nuisance by noise, exhaust emissions or otherwise. No motor vehicles shall be driven on pathways, unpaved Common Elements, or roadway shoulders within Stafford Crossing. a. The Speed Limit in Stafford Crossing is 20 miles per hour. 11. Outside Antennae. No outside radio or television antennae or satellite dishes shall be erected on any Unit, except as approved in writing by the Architectural Committee. Satellite dishes of no more than twenty-four (24) inches in diameter will be allowed within. OWNER MUST CONTACT MANAGEMENT OFFICE TO REQUEST INSTALLATION AND FOLLOW THE INSTALLATION PROCEDURES. 12. Trash and Recycle Receptacles. Only approved trash cans as mandated by the Town of Fletcher may be used (call Fletcher Town Hall or visit the web a. Trash cans, trash bags and recycle bins are to be stored in garages; units without garages may store their trash cans in the back of the unit on patios or decks. Trash bags may not be stored outside. b. For trash pick-up day, trash may not be put out before dark the night before. c. Only trash receptacles may be placed out the night before; trash bags are not permitted to keep birds and rodents from getting into trash. d. Trash cans must be stored before the end of trash day. e. Trash cans should be placed for pick-up so as not to block the sidewalk completely. f. Recycle bins are not to be overfilled causing spillage or materials to be strewn from wind. Owners are responsible for cleaning up any debris from spilled trash. g. When wind is predicted, only put out trash bags and leave trash cans in storage. 13. Signs. No permanent signs of any kind shall be displayed to the public view on any Unit. a. No sign, advertisement, notice or other lettering shall be exhibited, inscribed, painted or affixed by any unit owner or occupant on any part of the common or limited common elements without prior written consent of the Board of Directors of the Association. All such items so displayed in violation of this regulation shall be subject to removal without notice. b. For sale/rent signs may be placed in the front window of a unit only. 14. Trade or Business. No trade or business shall be carried on upon any Unit, but this restriction shall not prohibit a home occupation, which does not cause any noxious or offensive activity within Stafford Crossing or unreasonably increase the motor traffic within Stafford Crossing. 15. Livestock. No livestock or poultry may be kept on any part of Stafford Crossing. Page 7 of 18 Revised

8 16. Fences. Chain link, barbed, chicken wire or any similar fencing shall not be permitted on any Unit. Any other fencing or fencing of a decorative nature must be approved in writing by the Architectural Committee. OWNER MUST CONTACT MANAGEMENT OFFICE TO REQUEST INSTALLATION AND FOLLOW THE INSTALLATION PROCEDURES. 17. Storage/Play Equipment. All recreational items, such as bicycles, grills, wading pools, toys, play and gardening equipment are to be in the back of the units only. Storage of items in front of units is not permitted. Grilling is permitted in the back of the units only. a. Only appropriate patio furniture may be on the front porch (no camping chairs, card table chairs, etc. are permitted) b. All recreational items, such as bicycles, wading pools, toys, play and gardening equipment are to be stored in garages or in storage bins on the back patio/deck. Grills are permitted to be stored on patio/deck. No items are to be left or stored on common elements. c. Garage doors are to be kept closed at all times unless a resident is present in the garage. The door may remain partially open for ventilation purposes but not to exceed 18. For the units with no garage, the above-items may be stored on the patios/decks only. d. Units with elevated decks may not use the space underneath the deck for storage, although a request to place latticework around the deck space may be submitted to management. If appropriate latticework is installed, then the area may be used for storage. e. Hoses are to be neatly coiled or stored on a hose rack near the faucet. In the winter, hoses must be stored inside 18. Motorcycles. Motorcycles, mini-bikes, dune buggies, motorized bikes or similar recreational vehicles may only be operated within the bounds of Stafford Crossing while riding to and from a residence to the public road and may not be ridden within the bounds of the Property for other purposes. 19. Holiday Decorations. For all holidays except the Christmas season, residents may have decorations displayed only during the month of said holiday. For the Christmas Season, residents may display decorations from Thanksgiving Day through January Conduct at Association meetings will always be respectful (see specific guidelines). 21. Every owner, whether living in Stafford Crossing or not, must keep the office of the Managing Agent aware of any change in mailing address or phone numbers, listed and unlisted. Owners are also responsible for providing current tenant information. Supplemental Rules & Regulations regarding Satellite Dishes; Fences; Storm Doors; Rental Units and Conduct at Association Meetings and Violation & Fines follow on the next pages SCCA Guidelines for Rental Units SCCA Guidelines for TV dish placement SCCA Guidelines for Fence Construction Page 8 of 18 Revised

9 SCCA Guidelines for Storm Doors SCCA Guidelines for Conduct at Association Meetings SCCA Guidelines for Violations & Fines Page 9 of 18 Revised

10 Stafford Crossing Condominium Association Rules & Regulations Rental Cap and Rental Units Effective May 6, 2008 A rental cap has been implemented at Stafford Crossing Condominiums effective May 6, The following supplemental Rules & Regulations are in addition to the Declaration Section 15.1: 1. Owners must contact management office of intent to lease (obtain form from management). Owners may not lease until they have been authorized by the Board of Directors. 2. Owners must use the lease marked Exhibit A of the Declaration Amendment of May 6, 2008, regarding leasing. Current rental owners must switch to this lease when their current lease expires or is renewed. 3. Leases must be for a period of one year, unless a shorter period is granted by the Board of Directors 4. Owners must do a criminal background check and credit report on prospective tenants; this information should be provided with the lease. Background checks can be obtained from Credit reports can be obtained from Equifax.com; Experian.com; or Transunion.com. 5. Owners must have tenants sign that they have read and will comply with the rules and regulations of Stafford Crossing (form will be provided by management). 6. Upon signing of any lease, or any change in the tenants information, owner is responsible for filling out Rental Information Form and turn into management office within 10 days of lease signing or change in tenant information. 7. The rental cap does not preclude owner-occupied units from having roommates. 8. Owner is responsible for contacting management within five days of rental lease termination. 9. Any unauthorized rentals will be fined $100 per day until unit is vacated and ceases to be a rental unit. 10. Any rental unit that remains un-leased for a period of more than 90 days will lose its rental status. NOTE: In the event the rental cap has been reached, owner may request to be placed on the rental waiting list. As rental slots become available, owner will be contacted in the order their request was received. Page 10 of 18 Revised

11 Stafford Crossing Condominium Association Procedures for Installing Satellite Dish and Cable Service FOR CABLE INSTALLATION ONLY: The buildings are cable ready. Owner can contact cable company for installation without prior contact with management. FOR SATELLITE DISH INSTALLATION: 1. Owner must contact Property Manager for permission to install dish/antennae. The request must be in writing Owner may submit request to management company via , snail mail, or Condo Drop Box. 2. Owner must pick up the key for the connection box from the Management Office and put down a $50.00 deposit. The key must be returned within 24 hours. If a key is lost by the owner, owner will be responsible for the cost of replacing it. The key cannot be copied, so it is important that the key not be lost. 3. Satellite dishes of no more than twenty-four (24) inches in diameter will be allowed within Stafford Crossing, subject to approval by the Architectural Committee/Property Manager of the placement of the same on any Unit. Satellite dishes must be placed either (in order of preference): 1. On the rooftop (Notify satellite company of roof installation so they bring a ladder.) 2. Just under the roof line 3. Within the 3 mulch zone on side of Unit Dishes may never be placed in the front areas of units or around common elements. 4. When installer arrives, owner should check with installer to see if an existing dish can be used. Several hookups can be done from one dish. 5. Violators will be responsible for moving dish at their own expense and within 30 days of Notice of Violation. Page 11 of 18 Revised

12 Stafford Crossing Condominium Association Guidelines for Fence Construction 1. Owner must contact Property Manager for permission to build fence. The request must be in writing. Owner may submit request to management company via , snail mail, or Condo Drop Box. 2. The gas company must be contacted to mark the gas line before construction begins. 3. Fence must be shadow style, pressure treated, unpainted pine. Manmade materials may be used provided they are the same color and texture as pressure treated pine. 4. Fence may not cover gas meter, unless there will be an unlocked fence gate, and no animals are left out unattended. If no gate is to be built, there must be a two-foot space on either side of the gas meter and the fence. For those units with patios that almost abut the gas meter, the fence must be installed up against the patio. The site must be inspected by the Property Manager with the builder of the fence prior to construction. 5. The width of the fence may be no greater than the unit boundaries. End units are not permitted to extend fencing beyond the end of the building and the fence may not be visible from the front of the unit. The height must be 6 feet. The depth may not exceed 12 feet, however, there must be at least a 4-foot area beyond the fence for easy access behind the unit buildings. Fence depth will be determined on this requirement. 6. Fence must have a clearance from the ground sufficient to easily allow water to drain out of the enclosure. 7. If fences are already installed on units in the same row, the fence must align with the fences already constructed, unless other parameters supersede (i.e., 4-foot clearance behind fence). 8. Owner is responsible for all maintenance of the fence and the limited common element enclosed by the fence. 9. Owner may seal fencing with a clear sealer or a natural wood tone stain. The stain application may only be applied after a color sample is submitted and written approval is obtained from the Association. Approvals will be granted based upon existing community standards (with immediate surrounding existing fences having to be considered). 10. Owner is responsible for the cost of repairing any damage to the building or other common element caused by fence construction or obstruction. 11. Upon completion of the fence, inspection by the Property Manager is required. Owner is responsible for contacting the Property Manager to come inspect the fence. Owner will be liable for any changes requested, and such changes must be completed in a timely fashion, up to and including removal of fence. 12. No changes are to be made inside the fenced enclosure without submitting plans to the board of directors and subsequent approval from the board. At no time will patio extensions be approved beyond the larger, special order size originally installed by the developer. Page 12 of 18 Revised

13 Stafford Crossing Condominium Association Guidelines for Storm/Screen Doors Storm/screen doors may be installed on unit front doors as follows: 1. Owner must contact Property Manager for permission to install door. The request must be in writing. Owner may submit request to management company via , snail mail, or Condo Drop Box. 2. Storm/screen doors must be the color of the front door or white. 3. If a storm/screen door is already installed on a unit in the same building, all subsequent doors must be the same color. The same style is preferred but not required. 4. No bars or other similar barriers are permitted on the storm/screen doors. 5. Each owner is responsible for maintaining door in good condition, and may be required to remove the door if requested by the Architectural Control Committee or Property Manager. 6. Repair of any damage to the building or other common element as a result of these doors is the responsibility of the unit owner. 7. Upon completion of installation, owner must contact Property Manager to inspect. Page 13 of 18 Revised

14 Stafford Crossing Condominium Association Guidelines for Conduct in Association Meetings 1. Unless specifically requested by a Board member, owners are welcome to observe the Board meeting, but are not permitted any input until the open session is held. Owners may submit questions in writing to the Board which will be addressed during the open session. The Board will make available forms for members to submit their questions/concerns/requests. 2. At all other SCCA meetings, Roberts Rules will be followed. The chair of each meeting will inform the membership of this format. 3. In all meetings: any abusive language, personal attacks, yelling, speaking out of turn or other unacceptable or disruptive behavior will not be tolerated. 4. Any owner in violation of proper conduct will be asked to leave the meeting and the owner is expected to leave immediately. 5. Following a meeting where a member was asked to leave, a written warning will be issued, and thereafter, any repeated offenses will incur a $100 fine each. Page 14 of 18 Revised

15 Stafford Crossing Condominium Association Violation Procedures & Schedule of Fines For all violations of the SCCA Declaration covenants, By-Laws, or Supplemental Rules & Regulations, the following protocols will be followed: 1. Violations are to be reported to the management office in writing within 24 hours of occurrence. Details of the violations are to include a complete description of the violation, where it occurred, time it occurred. If you do not know the name of the violator, you can report where the person lives or the car they drive any specific information that can identify the violator. 2. Management office will send a written Notice of Violation within 3 days of receipt of report. The notice will include all the details of the reported violation, except for the complainant s name. The complainant s name will be kept in strict confidence unless violator requests a hearing before the Board of Directors. 3. The first violation notice will serve as a warning. Subsequent violations of the same offense will incur fines as stated in the Association s fines schedule. 4. An owner receiving a violation notice or fine is entitled to be heard by the Board of Directors at a special hearing called by the Board. At that time, both parties will appear before the Board to resolve the issue, and the Board will rule on the issue. All complaints and fines will be in accordance with Section 47C of the North Carolina Condominium Act. Schedule of Fines: Late payments: All payments for assessments, dues or fines are due and payable within ten (10) days of due date. All late payments will incur a late-payment charge of $10 for the first month a payment is late, followed by the greater of $20 per month or 10% of any unpaid amount. Returned check fee: Current bank charge, plus $25 Violation Fines: All violations: First offense: written warning only; subsequent offenses $ unless a lesser amount is stipulated by the Board of Directors. Page 15 of 18 Revised

16 Baldwin Real Estate, Inc Hendersonville Rd Arden NC (828) Fax If you are currently paying your monthly dues electronically, or if you wish to begin doing so now, please complete this form. PREAUTHORIZED BILL PAYMENTS STAFFORD CROSSING CONDOMINIUM HOMEOWNERS ASSOCIATION, INC. (PLEASE ATTACH A VOIDED CHECK TO THIS FORM) Through pre-authorized bill payment, you give Baldwin Real Estate, Inc. the right to automatically debit your personal checking or savings account for your maintenance fees. After you complete this form, the information you provide will be sent to your bank or savings institution. If you are already using direct debit and wish to continue, simply complete the form and return it to Baldwin Real Estate, Inc. at the address above. We will do the rest. If you are new to direct debit, please consider the following benefits: no checks to write for your maintenance fees; no postage expense or risk of late payments; no late-payment interest charges; excellent payment and credit records. If you decide direct debit will work for you, complete and return this form to Baldwin Real Estate at the address above. To receive the many benefits of this service, you will need to sign an authorization for us to automatically debit your personal checking or savings account for your maintenance fees. We will transmit your debit information to the Company s bank for processing. The information will then be transmitted to your bank or savings institution for withdrawal from your account. Because virtually all-financial institutions participate in the direct debit program, there should be no need to alter your current banking arrangement. To help us determine your interest in the direct debit service, please check the following space and return this form. I would like to participate in direct debit. AUTHORIZATION AGREEMENT FOR PREARRANGED PAYMENT (ACH DEBITS) Company Name Baldwin Real Estate, Inc. Company ID No I (We) hereby authorize Baldwin Real Estate, Inc. to initiate charges to the checking ( ) savings ( ) account in the amount specified below, and the depository named below is authorized to debit that account. If the amount varies, the company will send written notice of the amount and the scheduled date of transfer at least ten calendar days before the scheduled transfer date. Depository Name Branch City State Zip Code Bank Transit/ABA AccountNumber (Bank Transit/ABA is the first set of # s on your check a voided check must be attached so that we can verify these numbers) Page 16 of 18 Revised

17 Amount Range of Amounts Not to Exceed Transfer Date $ $ $ 10 th day of every month. If homeowners fill out a range of amounts it will not be necessary to complete another preauthorization bill payment form if fees increase within that range of amounts authorized, unless the account number changes. This authority is to remain in effect until the depository has received written notice of termination and has been provided a reasonable opportunity to take action. The depository customer has the right to stop payment of debit entry by notifying the depository prior to charging the account. If the organization initiates an incorrect debit entry to the customer s account, the customer shall have the right to ask the depository to credit the amount from that entry to the account. To obtain proper credit to the account the customer shall have fulfilled the following conditions: Notify the depository in writing of the incorrect entry within fifteen calendar days following the date the customer received the statement of account or a written notification of that entry or 60 calendar days after posting, whichever comes first. Name UnitNo. Date Signed Signed Page 17 of 18 Revised

18 STAFFORD CROSSING HOMEOWNERS ASSOCIATION INC. C/O Baldwin Real Estate, Inc Hendersonville Road Arden, NC ATTN.: PROPERTY MANAGEMENT MAINTENANCE REQUEST/SUGGESTIONS/REQUEST FOR UNIT ALTERATION To permit our Property Manager to handle non-emergency maintenance requests in a more efficient manner, please submit your request in writing. For your convenience, you may use this form, or you may use a plain piece of paper, or you may your request. Be as specific as possible about your maintenance needs. Non- ed maintenance requests may be put in the Condo Drop Box, or mailed. No phone or verbal requests will be honored. To avoid any confusion regarding what are the maintenance responsibilities of the Association, versus the owner s responsibilities, we are including a section from our Declaration regarding unit boundaries. Please review prior to requesting maintenance from the Baldwin Management 5.4. Unit Boundaries. Each Unit encompasses and includes all that portion of the Building designated on the Plat and Plans and shall include all the space within the boundaries thereof. The boundaries of each Unit, both as to vertical and horizontal planes, are the upper surfaces of the subflooring, the unexposed surfaces of the drywall or plastering forming interior walls and ceilings, and the exterior surfaces of all windows and window frames and all exterior doors and door frames, and all flooring, floor covering, tile, plaster, wallboard, paint, wall covering, doors, door frames, windows, window frames, cabinets, fixtures, appliances and other building materials within the space so bounded. Each Unit includes: (a) all interior drywall, wallboard, sheetrock, paneling, molding, any surface finish, tile, wall covering or wallpaper, and paint; (b) all finished flooring such as exposed wooden flooring; (c) all interior partitions and doors; (d) all carpet, padding, matting, vinyl, or other type of floor covering; (e) cabinets, all bathroom and kitchen fixtures, hot water heaters and all other appliances contained within said boundaries; (f) all windows and window screens; (g) the heating and air conditioning equipment and the electrical wiring and water and sewer pipes serving the Unit exclusively, wherever located; (h) all door locks or other security or mechanical devices which control the opening and closing of doors and windows; and (i) all light fixtures located within the Unit. Request-Needs repair/ attention Suggestion/Recommendation Request-I would like to alter or add something to the outside of the building (lights, plants, flowers, etc.) Name: UNIT # Date Home Phone: Work Phone: Comments: Page 18 of 18 Revised