A Place to Call Home Tenant and Landlord Information

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1 A Place to Call Home Tenant and Landlord Information Prepared by the Prince Albert Literacy Network for the Homelessness Partnering Strategy 2013

2 This presentation will help you: find a good home know your rights and responsibilities know rights and responsibilities of a landlord avoid problems renting handle problems with renting You will get a participation certificate

3 Rental Tenancies Act Government legislation that sets out rules for tenants and landlords that are the law The Office of Rental Tenancies (Rentalsman) is a government organization that helps tenants and landlords understand and use the act

4 A good rental home lets you: stay in one place longer keep children in the same school get to know your neighbours get involved in the neighbourhood get to know your landlord better

5 Tenants who know how to be good renters: save the landlord time & money know their rights & responsibilities have less problems report building problems sooner

6 Problems that make it harder to rent not enough good places available addictions problems bad past rental references owing money to utilities not knowing enough about renting

7 So -- I need a place to live. How do I know what to look for? what I can afford? where to find places to rent? how to check out a place? what to ask the landlord? what information the landlord needs? how to present myself?

8 A house or apartment? Think about: space and a yard extra utility costs lawn care and snow removal

9 What should I look for? make a checklist identify special needs make a budget sample lists in the handouts

10 General Checklist see handout big enough affordable clean and good condition school safe playground bus stop grocery store safe neighbourhood smoking pets

11 Safety Checklist see handout smoke detectors stairs, railings, balconies flooring water marks and mold taps and drains windows doors & fire escape routes 1 door / 1 window minimum locks / security system appliances yard

12 What rent can I afford? see handout Make a detailed budget. Do I qualify for special needs housing? How much rent money do I get from social service programs? Do I qualify for government subsidies?

13 Government Supplements see handout Low income employment supplement Disability supplement Rental supplement An inspection of the unit will be needed Federal housing program for new immigrants and refugees Contact for information:

14 How to find a rental unit!? Newspapers: PA Daily Herald, The Shopper, Rural Roots Internet sites such as Kijiji Phone book yellow pages PA Now (online) Bulletin boards in grocery stores, schools, public places Ask people you know For Rent signs on apartment buildings Handout: Places to Rent in Prince Albert

15 Checking out a place Get a tour of the rental unit Use your checklists see handout Pay special attention to safety Ask the landlord questions about the rental unit and neighbourhood Talk to the landlord & feel comfortable They must be polite and respectful Talk to other renters & neighbours about the good and bad things

16 What questions should I ask? see handout What is available in the neighbourhood? How much is the rent? When and who to pay? How much is the damage deposit? Is there a moving in & out checklist? Taking photos of any problems is a good idea What utilities do I pay & what s the average cost? How is the place heated? Is there a rental agreement (lease)? How long is the lease? Are pets allowed? Is smoking allowed?

17 What do I give to the landlord? 2 references from past landlords if you don t have past landlords, ask who will be accepted as a reference a damage deposit (should not exceed one month s rent) an application form with detailed information Build Good References

18 How do I present myself? Make appointment: give your full name and phone number Be on time Be friendly, pleasant and polite Be clean and neat Be organized Ask landlords if they have any questions for you

19 Found: A Place to Call Home What is a rental agreement or lease? What are my rights & responsibilities? What are my landlord s rights & responsibilities? What if I have problems in renting? What do I do if my landlord: says I have done something wrong evicts me? How do I end my tenancy?

20 A Rental Agreement or Lease see sample handout is a paper with rules about renting your place

21 Rental Agreement (Lease) includes: names of tenant and landlord who can live there rent payment and damage deposit appliances included any utilities you pay length of lease rights and responsibilities of both tenant & landlord subletting rules ending tenancy

22 Verbal Agreement see sample handout If there is no written agreement (lease) you will verbally agree on certain conditions of renting with your landlord Make notes of what is agreed on for future reference It should include the same topics as a written lease

23 Tenant Insurance A Tenant Guard Insurance Policy provides coverage for: your belongings in case of fire, flood or other damage property damage caused by accidents you might have

24 What are my rights? You have a right to: Live in a safe quiet home Get a signed lease or a verbal agreement Get receipts for any money paid in cash 1 year notice of rent increase -- in writing Move into a clean place in good condition Have problems fixed in a reasonable time Have common areas clean and well lit

25 continued. You have a right to: appliances that work well utilities that work well 24 hours written notice before a landlord s visit and reason for that visit access to your suite get the damage deposit back if the place is clean and there is no damage sublet the suite if you have a fixed term tenancy

26 What are my responsibilities? A tenant is responsible to: pay the rent on time give the agreed time for notice to leave not bother neighbours not do illegal or harmful activities keep the place clean not cause damage

27 Your responsibilities continued. tell the manager if anything is not working or is damaged follow the Lease or Rental Agreement have only the allowed number of people living in the apartment or

28 But. I didn t do it! You are responsible: For what anyone does in your place relatives, friends, people subletting your suite Suggestion: Post rules for your visitors to see See sample in handouts

29 What if I have problems with my place? be polite and pleasant deal with problems right away talk to landlord write to landlord see sample letter handout make notes with the date and what is said call Office of Rental Tenancies

30 Is this your place?

31 What if my landlord says I have done something wrong or evicts me? be polite and pleasant respond to problem right away -- do not wait for an eviction notice ask what you need to do to fix the problem make a note of dates and what is said be honest discuss solution with landlord if it s truly unfair, call the rentalsman, don t wait, and don t leave.

32 How do I end my tenancy? give appropriate notice in writing with date arrange to pay any penalty if leaving early go over damage checklist with landlord return all keys clean place including appliances, carpets, walls get damage deposit back

33 What s a Renter to Do? If this happened to you.. Scenario #1: But my brother did it.. see handout Scenario #2: Strike 3 uh Strike 6 see handout Scenario #3: Pipe Gripes See handout

34 Thanks for participating

35 Handouts 1. Housing Checklist general & safety 2. Monthly Budget Worksheet 3. Places to Live in Prince Albert list of public & specialized housing 4. Government subsidies 5. Checking out a Place: includes questions to ask the Landlord 6. Sample Non-profit Housing Application 7. Sample Rental Agreement (lease) 8. Rent Receipt Samples 9. Rental Terms

36 More Handouts 10. Good Tenant Checklist 11. Condition of Premises Checklist for moving in & out 12. Reporting a Problem to the Landlord sample letter 13. Rules for Renters 14. Useful Contacts for Renters 15. It Only Takes One: a safer community pamphlet from SK Justice 16. Surviving in Prince Albert pamphlet 17. Notice to Evacuate sample

37 Acknowledgements A Place to Call Home Created by the Prince Albert Literacy Network with guidance from River Bank Development Corporation and funded by the Government of Canada Homelessness Partnering Strategy Project developers: Sylvia Gent and Kim Orynik. Valuable contributions by various housing authorities and organizations in Prince Albert, community service agencies, and tenant focus groups. Thank you to the Prince Albert Literacy Network for providing an internet home for this package on their webpage:

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