Established in 2005 international community multicultural teachers 80 students Internationally recognised

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2 Established in 2005 First post-graduate Italian Study Course for an international community Multinational and multicultural environment International teachers 80 students: 40 (IT, EU) + 40 (extra EU) other students from double degrees Internationally recognised qualification.

3 International students

4 What is PSSD? Product-service-systems are blends of services, products, communication strategies and spaces, with a focus on people (users, suppliers, employees, stakeholders) that result from the integration of multiple design components.

5 BikeMi

6 Enjoy Image Credits: enjoy.eni.com

7 Bag Track Lug Lock Image Credits: shop.lugloc.com Image Credits: empa5ca.com

8 empatica Image Credits: empa5ca.com

9 Alessi Image Credits: Mar; Guixe Image Credits: Alessi.com

10 Banca Intesa Image Credits: Intesasanpaolo.com Image Credits: Alessi.com

11 Sustainability: Triple Bottom Line ENVIRONMENT BUSINESS SOCIETY

12 Innovation TECHNOLOGICAL SOCIAL BUSINESS

13 Interdisciplinary approach Interdisciplinary design approach: actionable knowledge in different design fields (product, service, space, interaction), an extended design toolkit, basics of project management, supply chain management, sustainability, anthropology/ ethnography, communications/media.

14 Career Opportunities Career opportunities are within the traditional design industry, as well as in service design, in retail design, in brand design, in art direction, in trend analysis, in UX research and design in HR consultancies

15 1 st year 1 st Semester 2 nd Semester Teambuilding Innovation Studio PS1 Introduction to PSS Product Output Innovation Studio PS2 Introduction to PSS Product Output Common Final Exhibition PSS Design Studio PS1 Environment Experience / Spatial Design PSS Design Studio PS2 Service Design / Co-Design Design Seminar PS1 Design Seminar PS2 Business Innovation Culture & History Design Methods UX Design Visualization & Prototyping Service Design and Innovation

16 Innovation studio PS1 (2016/17 The Hyper City) PS2 (2016/17 Health and Wealth)

17 Innovation studio PS1-PS2 (2017/18 Health and Wealth)

18 Innovation studio

19 Innovation studio PS1-PS2 (2017/18 Health and Wealth)

20 Innovation studio

21 PSS Studio PS1 (2015/16: The Last Supper Museum)

22 PSS Studio PS1 (2016/17: The POLIMI Residences)

23 PSS Studio PS1 (2017/18: An incubator in Villa Arconati)

24 PSS Studio PS2 (2015/16: Job Design)

25 PSS Studio PS2 (2016/17: City Service Hubs)

26 PSS Studio PS2 (2017/18: A Resilient City)

27 Service Design and Innovation

28 UX User Experience Design

29 Visualisation and prototyping FILM LIVE VIDEO One week before the concert. During the week until the evening of the concert. After the concert. 3D MODELLING LOCATION VIDEO STORYBOARD

30 Design Seminars (one week) Diversified activities

31 Design Seminar (One Week)

32 2 nd year 1 st Semester 2 nd Semester Final Synthesis Design Studio PS1 Entrepreneur/Start-up Oriented Final Synthesis Design Studio PS2 Place/Community Oriented Professional Workshop Internship Exchange Program / Double Degrees Final Thesis Individual work Elective Courses Digital User Innovation User and Social Innovation Others...

33 Final Synthesis Studio PS1 (2016/17 and 2017/18: Design Intensive Start-ups)

34 Final Synthesis Studio PS1 (2016/17 and 2017/18: Design Intensive Start-ups)

35 Final Synthesis Studio PS2 (2016/17 and 2017/18: Do it Cultural)

36 Final Synthesis Studio PS2 (2016/17 and 2017/18: Do it Cultural)

37 Professional Workshop 2016/17 A DIGITAL STRATEGY FOR THE MUNICIPAL SERVICES OF THE CITY OF MILANO SERVICES SUPPORTING PATIENT S COMMUNITES OF CENTRO MEDICO SANTAGOSTINO & &

38 Professional Workshop 2017/18 SCENARIOS & SOLUTIONS PROJECT RETHINKING THE SHOPPING CEREMONY: WHERE ONLINE AND RETAIL MEET THE USER EXPERIENCE & &

39 Summer Schools

40 Participation to special initiatives: i.e. Hackathons

41 Service Design Jams

42 Service Design Drinks

43 Alumni and Experts Talks Powered by PRODUCT SERVICE SYSTEM DESIGN / PSSD SPECIALIZING MASTER IN SERVICE DESIGN / MSD SPECIALIZING MASTER IN STRATEGIC DESIGN / MDS ALUMNI DESIGN TALKS FEBRUARY 28 th / 5.30 p.m. POLIFACTORY BUILDING B3 - CAMPUS BOVISA SERVICE DESIGN FOR DIGITAL BANKING: FROM IDEATION TO IMPLEMENTATION AT INTESA SANPAOLO Adriana Matiz is a Service Designer at Intesa Sanpaolo's Foreign Division. Currently she works on designing a blueprint for the digital experience of 4 subsidiary banks in east Europe and Egypt. Adriana has a background on project management for innovation projects and international relations. She moved to Italy in 2014 to take part of the Specializing Master in Service Design, and afterwards collaborated with POLI.design.

44 From 2007, more than 110 Students

45 Shanghai!

46 SIDE - Sino Italian Design Day@Tongji 2014 Polimi

47

48 Double Degree: PSSD & ME Double Master Degree: 180 CFU 2 Diplomas from Politecnico Business Model Design Product-Service System Design Max 10 PSSD Students + Max 10 Management Engineering Students Selection during first year of Master Degree Management Engineering Design Management Design Thinking Design From 2014, 40 Students

49 Double Degree: PSSD & ME

50 Double Degree: PSSD & ME

51 Job Profiles

52

53 JOB OPPORTUNITIES AND PROFILES

54 Advisory Board The PSSD Advisory Board counts more than 40 members 3M 6ZERO5 BASE Milano Fi-h Beat Wise Antreem MIDA Autogrill INAREA Cibic & Partners Doing H-Farm Imapct HUB Vodafone FabriQ ISKO Logotel Mare Culturale Urbano Digital Academia Fjord Spark Reply BASE Milano DeloiKe Frog Cariplo Factory DESIS Fondazione BasseS United Venture MGM Digital Dot dot dot Future Concept Lab ExperienPa

55 Why an Advisory Board? To provide inputs, opportunities and feedbacks from the job context, in order to better define the profile of the graduate student and therefore of the training programme we provide

56 What Skills for a PSSD designer?

57 Job Titles (from Linkedin, May 2017) Brand Designer Visual Merchandising Designer Digital PR Design Thinking Expert Visual Designer Entrepreneur Interior Designer Interaction Designer Managing Director System Designer Service Designer and UX Researcher PhD Motion Graphic Designer Social Media Manager Packaging Designer Researcher Strategic Designer Art Director Service Designer User Experience Designer Product & Experience Designer Product Designer Product & Brand Designer Product Manager Project Manage Service and Interaction Designer Marketing Manager

58 Observatory on employment

59 Observatory on employment

60 Contacts FB: Master of PSSD Linkedin Group: PSSD Master Degree PoliMi

61

62 CIAO!

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