Presented to Resident Services, Operations and Personnel (RSOP) Committee December 9, 2014

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1 San Francisco Housing Authority (SFHA) Rent Collection Analysis November 2014 Presented to Resident Services, Operations and Personnel (RSOP) Committee December 9, 2014

2 Table of Contents Rent Collection Summary 3 4 FY 2015 Rent Collection 5 Household Payments by Property November Day Notices November 2014 and FY Payments by Date November FY 2015 Collection Ranges by AMP 10 Outstanding Balance Summary 11 Repayment Agreements Balance as of November 30, Delinquent Tenants as of November 30, Blocked Tenants as of November 30, Appendix Data By AMP 16 19

3 Rent Collection Summary Key Takeaways Key Takeaways 90.35% of rent charged was collected for November 2014, while 91.85% of rent was collected during fiscal year (FY) ,381 current tenants with a delinquent balance totaling $6,471,458 as of 11/30/ ex-tenants with a delinquent balance of $2,802,453; this balance will require different collection procedures, such as use of collection agencies 778 repayment agreements with balance of $1,568, legally blocked tenants with balance of $688,834 * Note that amounts paid on repayment agreements are included in the rent collected, but not the rent charged. 3

4 Rent Collection Summary Rent Collection* Summary FY 2015 Total Regular Rent Charges $3,082,364 Total Rent Collections* FY 2015 $2,831,062 Collection Percentage FY % Month Summary: November 2014 Regular Rent Charges Rent Collections* Collection Percentage November 2014 $1,541,710 $1,392, % * Rent collection figures include amounts collected from repayment agreements. 4

5 FY 2015 Rent Collection* Monthly Results and Takeaways November 2014 rent collection is lower than average rent collected for FY 2015 Overall Rent % Collected (FY15) 93 FY15 Average (92%) Rent % Collected 90 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep * Overall Rent includes amounts collected on repayment agreements. 5

6 255 Woodside 430 Turk st Ave. 990 Pacific 939 Eddy St 227 Bay St. 666 Ellis St. 25 Sanchez St. 951 Eddy St Pine St. 345 Arguello Holly Courts Hunters Point 462 Duboce Robert B. Pitts. Hunters View Alice Griffith th/255 Dorland Mission Dolores 320/330 Clementina Ping Yuen North Rosa Parks Apts. Ping Yuen 1760 Bush St. 350 Ellis St. Alemany 1750 McAllister St. Westside Courts Kennedy Towers 2698 California St. Westbrook Apts Noriega St Velasco Potrero Annex 101 & 103 Lundy Lane 363 Noe St. Joan San Jule Apts. Sunnydale Potrero Terrace Great Highway Households Payments by Property November 2014* 140 Property Level Results and Takeaways Total of 81% of households made a payment in November 2014; payments can include repayment agreement amounts resulting in higher payment percentages % Rent Collected Total % Rent Collected RAD Phase 1 RAD Phase 2 Non-RAD * Household payments includes amounts collected on repayment agreements. 6

7 14 Day Notices November 2014 Hunters Point East/West Alice Griffith Robert B. Pitts. 666 Ellis St. Hunters View 255 Woodside Holly Courts 990 Pacific 1880 Pine St. 25 Sanchez St. 345 Arguello 462 Duboce st Ave. 430 Turk 939 Eddy St 227 Bay St. 951 Eddy St. Westbrook Apts. Alemany 350 Ellis St McAllister St. Ping Yuen North Rosa Parks Apts. Westside Courts th/255 Dorland Ping Yuen Mission Dolores Kennedy Towers 320/330 Clementina 1760 Bush St California St. Sunnydale Potrero Terrace Potrero Annex 4101 Noriega St Great Highway Velasco 101 & 103 Lundy Lane 363 Noe St. Joan San Jule Apts. 14 Day Notices issued in November day notices were issued to Sunnydale tenants in November total 14 day notices were issued in November 2014 Notices Day Notices Issued (November) RAD Phase 1 RAD Phase 2 Non-RAD 7

8 Alice Griffith Hunters Point West Robert B Pitts Hunters View Holly Courts Woodside Gardens 666 Ellis St 990 Pacific 25 Sanchez 1880 Pine St 430 Turk 462 Duboce St st Ave 345 Arguello Ave 939 Eddy St 227 Bay 951 Eddy St Westbrook Alemany 350 Ellis St Rosa parks JFK Westside Courts 1750 McAllister Ping Yuen North th Street/Dorland Mission Dolores 1760 Bush St Ping Yuen 320/330 Clementina 2698 California St Sunnydale Potrero Terrace Potrero Annex 200 Randolph/409 Great Highway Velasco Joan San Jules 101 & 103 Lundy Lane 363 Noe St 14 Day Notices FY15 To Date 14 Day Notices issued 10/1/14 11/30/ day notices were issued to Sunnydale tenants in FY total 14 day notices were issued in FY 2015 Notices 14 Day Notices Issued (FY 2015) RAD Phase 1 RAD Phase 2 Non-RAD 8

9 Payments by Date November % of November payments were received by 11/14/2014; majority of payments (2,174) received between 11/1/2014 and 11/7/2014 Payments Payments per Week in November ,500 2,174 2,000 1,500 1,234 1, /1/ /7/ /8/ /14/ /15/ /21/ /22/ /30/2014 9

10 FY 2015 Collection Ranges by AMP* AMP 984 (Kennedy Towers and California St.) has the most varied rent collection from month to month AMP 984 had the highest rent collection for the year AMPs 973 and 980 had the most consistent rent collection across months % Rent Collection Monthly Collection Variance 120% 100% 80% 94% 88% 102% 96% 90% 84% 87% 88% 92% 77% 100% 73% 98% 95% 85% 84% 72% 90% 72% 100% 84% 98% 93% 105% 96% 109% 89% 103% 105% 105% 102% 93% 91% 103% 99% 114% 84% 97% 90% 98% 95% 102% 98% 86% 82% 60% 53% 40% 20% KEY Rent Collection % Range Avg Rent Collection % 0% AMP * Monthly collection includes amounts collected on repayment agreements. 10

11 Outstanding Balance Summary Tenant Balance Summary November 30, 2014 Current Tenants with Total Balance < Current Tenants with Total Balance = 0 1,919 Current Tenants with Total Balance > 0 2,381 Total Current Tenants 4,884 Ex-tenants with Total Balance < Ex-tenants with Total Balance = Ex-tenants with Total Balance > Total Ex-Tenants 1,462 Delinquent Balances Number of Current Tenants with Delinquent Balances Delinquent Balance Number of Current Tenants with Delinquent Balances in addition to Repayment Agreements Repayment Agreements Number of Current Tenants with Repayment Agreements Repayment Agreement Balance 2,381 $6,471, $1,568,

12 Repayment Agreements Balance as of November 30, Current Outstanding Repayment Agreements Totaling $1,568,756 Balance Repayment Agreement Balance $450,000 $400,000 $350,000 $300,000 $250,000 Original Balance Current Balance $200,000 $150,000 $100,000 $50,000 $ AMP 12

13 Delinquent Tenants as of November 30, 2014 Alice Griffith Hunters Point East/West Robert B. Pitts. Holly Courts 255 Woodside Hunters View 1880 Pine St. 25 Sanchez St. 430 Turk 345 Arguello 666 Ellis St. 990 Pacific st Ave. 462 Duboce 939 Eddy St 227 Bay St. 951 Eddy St. Westbrook Apts. Alemany Ping Yuen North Westside Courts Ping Yuen 320/330 Clementina Rosa Parks Apts Bush St. Kennedy Towers 1750 McAllister St California St th/255 Dorland 350 Ellis St. Mission Dolores Sunnydale Potrero Terrace Potrero Annex 4101 Noriega St Velasco Great Highway 363 Noe St. Joan San Jule Apts. 101 & 103 Lundy Lane 2,381 Current Delinquent Tenants Totaling $6,471,458 Delinquent Tenants Count of Delinquent Tenants RAD Phase 1 RAD Phase 2 Non-RAD 13

14 Delinquent Tenants Balance as of November 30, 2014 Alice Griffith Hunters Point East/West Robert B. Pitts. Hunters View Holly Courts 25 Sanchez St. 666 Ellis St. 255 Woodside 430 Turk 462 Duboce st Ave Pine St. 990 Pacific 345 Arguello 951 Eddy St. 939 Eddy St 227 Bay St. Westbrook Apts. Alemany Ping Yuen North Westside Courts Ping Yuen Kennedy Towers 1750 McAllister St. 320/330 Clementina 2698 California St. Rosa Parks Apts. 350 Ellis St th/255 Dorland 1760 Bush St. Mission Dolores Sunnydale Potrero Terrace Potrero Annex 4101 Noriega St Velasco Great Highway Joan San Jule Apts. 363 Noe St. 101 & 103 Lundy Lane 2,381 Current Delinquent Tenants Totaling $6,471,458 Balance $1,800,000 $1,600,000 $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 Balance of Delinquent Tenants $0 RAD Phase 1 RAD Phase 2 Non-RAD 14

15 Blocked Tenants as of November 30, 2014 Hunters Point East/West Hunters View Robert B. Pitts. Alice Griffith Holly Courts 430 Turk 255 Woodside 666 Ellis St Pine St st Ave. 990 Pacific 25 Sanchez St. 345 Arguello 462 Duboce 939 Eddy St 227 Bay St. 951 Eddy St. Ping Yuen 1750 McAllister St. Westbrook Apts. Westside Courts Alemany 320/330 Clementina Ping Yuen North Rosa Parks Apts th/255 Dorland 350 Ellis St. Mission Dolores Kennedy Towers 1760 Bush St California St. Potrero Terrace Potrero Annex Sunnydale Great Highway 4101 Noriega St Velasco Joan San Jule Apts. 101 & 103 Lundy Lane 363 Noe St. 119 Legally Blocked Tenant Accounts Totaling $688,834 Balance $160,000 $140,000 Balance of Blocked Tenants $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $- RAD Phase 1 RAD Phase 2 Non-RAD 15

16 Appendix 16

17 Households Payments, by AMP November 2014* AMP Level Results and Takeaways Total of 81% of households made a payment in November 2014; payments can include repayment agreement amounts resulting in higher payment percentages % Rent Collected 120% 109% Total % Rent Collected November % 103% 102% 102% 100% 100% 100% 96% 95% 95% 93% 93% 90% 88% 88% 87% 85% 84% 84% 80% 82% 77% 72% 72% 60% 40% 20% 0% AMP * Household payments includes amounts collected on repayment agreements. 17

18 Delinquent Tenants as of November 30, 2014, by AMP 2,381 Current Delinquent Tenants Totaling $6,471,458 Tenants Count of Delinquent Tenants AMP 18

19 Delinquent Tenants Balance as of November 30, 2014, by AMP 2,381 Current Delinquent Tenants Totaling $6,471,458 Balance Delinquent Balance $1,800,000 $1,600,000 $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $ AMP 19

Presented to Resident Services, Operations and Personnel (RSOP) Committee January 13, 2015

San Francisco Housing Authority (SFHA) Rent Collection Analysis December 2014 Presented to Resident Services, Operations and Personnel (RSOP) Committee January 13, 2015 Table of Contents Rent Collection